Customer Feedback Software
Tired of hours interviewing customers?
Collect insights on how to make them happier on autopilot: build surveys and share them on preferred channels in a few clicks.
Feedback Survey Templates
Enrich Customer Profiles
Use Answers in segmentation
VibeTrace is the best software to create customer surveys
Launch poll widgets for your website visitors
Send survey links over email or social media
Build customer feedback survey template with questions that work for you
There are seven customer satisfaction questions available to make NPS, CES, CSAT, and other types of feedback survey.
Short text answer
Long text answer
Net Promoter Score
Customize design according to your brand style
VibeTrace software user can easily use builder tools to add text, change style, and buttons of the feedback survey. Then, preview how it will look on your website just inside the platform.
Define who and when will see your feedback survey or poll
Our customer feedback tool provides ready-made scenarios. But thanks to rich audience segmentation, you can always choose who, when, and where you will see your survey.
Analyze customer survey performance with the VibeTrace tracker to uncover growth opportunities
Customer feedback analytics provides visual reports on each question in your survey that you can analyze right on our platform. There are feedback chart and insights from each of your customers answers to export at any time.
Customer Feedback Software FAQ
Integrate VibeTrace eCommerce analytics with your favorite tools