Here’s a list of best Customer Experience Newsletters to follow online.
How we’ve decided which newsletters to include:
- Information quality & Value
- Focus on Retail Marketing & CxP
- Frequency of information
Must subscribe CX Blogs in 2024
Vibetrace is a Customer Experience Platform, dedicated for Retail business.
customerthink.com/category/blog
CustomerThink is an aggregator of information for customer-centric businesses.
CX blog written by people who are experts in Customer Experience
Hot topics for customer-centric info: NPS, retention, voice of customer
CX resource for leaders to keep up with the latest news in CX
No need to introduce Oracle, their blog focused on CX strategy, technology and innovation
Inspiration and insights on Customer Experience, including AI, insights.
More than a blog, a magazine focused on customer experience topics
From an agency focused on customer experience, you can benefit from the shared data on CX.
jswconsulting.de (german)
Although this blog is in german, they post rarely but would be worth following them
