{"id":17774,"date":"2023-01-24T12:29:27","date_gmt":"2023-01-24T12:29:27","guid":{"rendered":"https:\/\/vibetrace.com\/?p=17774"},"modified":"2023-01-30T10:55:08","modified_gmt":"2023-01-30T10:55:08","slug":"top-10-help-desk-softwares-for-shopify-merchants","status":"publish","type":"post","link":"https:\/\/vibetrace.com\/ro\/top-10-software-de-help-desk-pentru-shopify-comercianti\/","title":{"rendered":"Top 10 aplica\u021bii Help Desk pentru comercian\u021bii Shopify"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div>\n<p><\/p>\n\n\n\n<p>\u00cenfiin\u021barea propriului magazin de comer\u021b electronic \u00een shopify ar putea fi o sarcin\u0103 frustrant\u0103. <\/p>\n\n\n\n<p>\u00ce\u021bi \u00eencepi c\u0103l\u0103toria ca antreprenor online care furnizeaz\u0103 produse pentru clien\u021bii t\u0103i poten\u021biali, dar este mai stresant s\u0103 nu po\u021bi optimiza magazinul Shopify. <\/p>\n\n\n\n<p>In timp ce <a href=\"https:\/\/vibetrace.com\/ro\/marketing-e-mail-automatizat\/\">Automatizare de marketing<\/a> \u0219i <a href=\"https:\/\/vibetrace.com\/ro\/platforma-date-client\/\">Baza de date pentru clien\u021bi<\/a> este o necesitate pentru magazinul dvs. Shopify, ave\u021bi nevoie, de asemenea, de Help Desk \u0219i de software de asisten\u021b\u0103 pentru clien\u021bi.<\/p>\n\n\n<style>.kb-table-of-content-nav.kb-table-of-content-id_4a951d-ce .kb-table-of-content-wrap{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kb-table-of-content-nav.kb-table-of-content-id_4a951d-ce .kb-table-of-contents-title-wrap{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kb-table-of-content-nav.kb-table-of-content-id_4a951d-ce .kb-table-of-contents-title{font-weight:regular;font-style:normal;}.kb-table-of-content-nav.kb-table-of-content-id_4a951d-ce .kb-table-of-content-wrap .kb-table-of-content-list{font-weight:regular;font-style:normal;margin-top:var(--global-kb-spacing-sm, 1.5rem);margin-right:0px;margin-bottom:0px;margin-left:0px;}<\/style>\n\n\n<p>\u0218i aceasta include o aplica\u021bie adecvat\u0103 de asisten\u021b\u0103 pentru clien\u021bi, potrivit\u0103 pentru tipul de afacere pe care o ave\u021bi. <\/p>\n\n\n<div class=\"gb-container gb-container-7b568b8d\"><div class=\"gb-inside-container\">\n\n<div class=\"gb-headline gb-headline-88b6c416 gb-headline-text\">Rulezi pe Shopify?<\/div>\n\n\n\n<div class=\"gb-headline gb-headline-01d03e37 gb-headline-text\">Testeaz\u0103 14 zile gratuit! Integra\u021bi baza de date pentru clien\u021bi \u0219i automatizarea de marketing cu magazinul dvs. Shopify.<\/div>\n\n\n<div class=\"gb-button-wrapper gb-button-wrapper-b4dfaf75\">\n\n<a class=\"gb-button gb-button-cda8d005 gb-button-text\" href=\"https:\/\/apps.shopify.com\/vibetrace-marketing-automation\" target=\"_blank\" rel=\"noopener noreferrer\">Vizualiza\u021bi aplica\u021bia Shopify<\/a>\n\n<\/div>\n<\/div><\/div>\n\n\n<p>Av\u00e2nd un software de birou de asisten\u021b\u0103 disponibil \u00een magazinul dvs., v\u0103 ofer\u0103 oportunitatea de a oferi servicii mai rapide pentru clien\u021bi pentru \u00eentreb\u0103rile clien\u021bilor dvs., ceea ce le poate oferi cea mai bun\u0103 experien\u021b\u0103 de cump\u0103r\u0103turi cu magazinul dvs. <\/p>\n\n\n\n<p>\u00cen acest fel, pute\u021bi c\u00e2\u0219tiga cu u\u0219urin\u021b\u0103 \u00eencrederea clien\u021bilor dvs.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"427\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/01\/image-17-1024x427.png\" alt=\"\" class=\"wp-image-17791\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/01\/image-17-1024x427.png 1024w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/01\/image-17-300x125.png 300w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/01\/image-17-768x321.png 768w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/01\/image-17-1536x641.png 1536w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/01\/image-17-2048x855.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">117 rezultate dac\u0103 c\u0103uta\u021bi biroul de asisten\u021b\u0103 \u00een aplica\u021biile Shopify.<\/figcaption><\/figure>\n\n\n<div class=\"gb-container gb-container-7b568b8d\"><div class=\"gb-inside-container\">\n\n<div class=\"gb-headline gb-headline-88b6c416 gb-headline-text\">Ai nevoie de ajutor cu marketingul prin e-mail?<\/div>\n\n\n\n<div class=\"gb-headline gb-headline-01d03e37 gb-headline-text\">Oferim servicii gestionate de la strategie, p\u00e2n\u0103 la implementare \u0219i urm\u0103rire. De obicei, ob\u021bine\u021bi o cre\u0219tere de 15-25% a rezultatelor. S\u0103 vedem cum te putem ajuta!<\/div>\n\n\n<div class=\"gb-button-wrapper gb-button-wrapper-b6496486\">\n\n<a class=\"gb-button gb-button-4f70dbbd gb-button-text vt-register vt-track-click\" href=\"https:\/\/vibetrace.com\/ro\/servicii-de-marketing-automatizare\/\">Afl\u0103 mai multe<\/a>\n\n<\/div>\n<\/div><\/div>\n\n\n<p>Aplica\u021biile de asisten\u021b\u0103 pentru clien\u021bi sunt incredibil de benefice pentru afacerile de comer\u021b electronic. <\/p>\n\n\n\n<p>Acestea permit clien\u021bilor s\u0103 contacteze cu u\u0219urin\u021b\u0103 o companie cu orice \u00eentreb\u0103ri sau preocup\u0103ri pe care le-ar putea avea \u0219i ofer\u0103 companiilor o modalitate simplificat\u0103 de a gestiona \u0219i de a r\u0103spunde \u00eentreb\u0103rilor clien\u021bilor. <\/p>\n\n\n\n<p>Acest lucru poate duce la cre\u0219terea satisfac\u021biei \u0219i loialit\u0103\u021bii clien\u021bilor, ceea ce poate conduce \u00een cele din urm\u0103 v\u00e2nz\u0103rilor \u0219i cre\u0219terii afacerii. <\/p>\n\n\n\n<p>\u00cen plus, aplica\u021biile de asisten\u021b\u0103 pentru clien\u021bi pot oferi informa\u021bii \u0219i date valoroase care pot ajuta companiile s\u0103-\u0219i \u00eembun\u0103t\u0103\u021beasc\u0103 produsele \u0219i serviciile. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"431\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/01\/image-16-1024x431.png\" alt=\"\" class=\"wp-image-17789\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/01\/image-16-1024x431.png 1024w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/01\/image-16-300x126.png 300w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/01\/image-16-768x324.png 768w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/01\/image-16-1536x647.png 1536w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/01\/image-16-2048x863.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Exist\u0103 1736 de aplica\u021bii \u00een shopify marketplace dac\u0103 c\u0103uta\u021bi asisten\u021b\u0103 pentru clien\u021bi<\/figcaption><\/figure>\n\n\n\n<p>\u00cen general, investi\u021bia \u00eentr-o aplica\u021bie de asisten\u021b\u0103 pentru clien\u021bi este o mi\u0219care inteligent\u0103 pentru orice afacere de comer\u021b electronic care dore\u0219te s\u0103-\u0219i \u00eembun\u0103t\u0103\u021beasc\u0103 serviciul pentru clien\u021bi \u0219i s\u0103 stimuleze cre\u0219terea.<\/p>\n\n\n\n<p>Exist\u0103 mai mult de 80 de aplica\u021bii de asisten\u021b\u0103 pentru servicii Shopify disponibile pe pia\u021b\u0103, ceea ce necesit\u0103 mult timp pentru a verifica una c\u00e2te una doar pentru a g\u0103si cel mai potrivit software pentru magazinul dvs. Shopify. <\/p>\n\n\n\n<p>S-ar putea s\u0103 te sim\u021bi cople\u0219it s\u0103 vezi care poate sau nu func\u021bioneaz\u0103 pentru tine.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p> Cu toate acestea, potrivirea perfect\u0103 pentru magazinul dvs. Shopify v\u0103 va oferi o aplica\u021bie software de \u00eenalt\u0103 calitate pe care o pute\u021bi utiliza pentru a interac\u021biona cu clien\u021bii poten\u021biali \u0219i existen\u021bi.<\/p>\n\n\n\n<p>Software-urile pentru biroul de asisten\u021b\u0103 v\u0103 pot ajuta s\u0103 \u00eembun\u0103t\u0103\u021bi\u021bi experien\u021ba de cump\u0103r\u0103turi \u0219i satisfac\u021bia clien\u021bilor, s\u0103 cre\u0219te\u021bi v\u00e2nz\u0103rile \u0219i s\u0103 atrage\u021bi clien\u021bi, a\u0219a c\u0103 trebuie s\u0103 fi\u021bi foarte atent \u00een alegerea celei mai bune aplica\u021bii pentru magazinul dvs.<\/p>\n\n\n\n<p> <\/p>\n\n\n<div class=\"gb-container gb-container-4fe8fb59\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-4e3009e9\">\n<div class=\"gb-grid-column gb-grid-column-2156c324\"><div class=\"gb-container gb-container-2156c324\"><div class=\"gb-inside-container\">\n\n<p class=\"gb-headline gb-headline-becb76a4 gb-headline-text\">Iti place acest articol?<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-d0253076 gb-headline-text\">Al\u0103tura\u021bi-v\u0103 buletinului nostru informativ dedicat CX for Retail!<\/p>\n\n\n<div class=\"gb-container gb-container-d5704067\"><div class=\"gb-inside-container\">\n<div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2022\/11\/female_avg-1024x1024.jpeg\" alt=\"\" class=\"wp-image-15727\" style=\"width:188px;height:188px\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2022\/11\/female_avg.jpeg 1024w, https:\/\/vibetrace.com\/wp-content\/uploads\/2022\/11\/female_avg-300x300.jpeg 300w, https:\/\/vibetrace.com\/wp-content\/uploads\/2022\/11\/female_avg-150x150.jpeg 150w, https:\/\/vibetrace.com\/wp-content\/uploads\/2022\/11\/female_avg-768x768.jpeg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div><\/div>\n\n\n<p class=\"gb-headline gb-headline-ef94572a gb-headline-text\">R\u0103m\u00e2ne\u021bi conectat la ceea ce este cu adev\u0103rat important pentru a v\u0103 optimiza veniturile digitale.<\/p>\n\n\n\n<form style=\"width:100%; display:block; text-align:center; margin:0px auto 20px auto\" action=\"https:\/\/pages.vtcdn.net\/lists\/213\/2626\/0MOEaLRBEknB\/subscribe\" name=\"blue_woman\" method=\"POST\" target=\"_blank\" data-trp-original-action=\"https:\/\/pages.vtcdn.net\/lists\/213\/2626\/0MOEaLRBEknB\/subscribe\">\n<div style=\"width:100%; margin:10px 0\"><input style=\"width:100%\" type=\"text\" name=\"email\" value=\"\" placeholder=\"Adresa de e-mail\"><\/div>\n<div style=\"width:100%; margin:10px 0\"><input style=\"width:100%\" type=\"text\" name=\"firstname\" value=\"\" placeholder=\"Nume\"><\/div>\n<input type=\"hidden\" name=\"source\" value=\"blog_blue_woman\">\n<input type=\"text\" name=\"__em\" value=\"\" style=\"display:none\">\n<input type=\"text\" name=\"__email\" value=\"\" style=\"display:none\">\n<input type=\"text\" name=\"__name\" value=\"\" style=\"display:none\">\n<div class=\"gb-button-wrapper\">\n<button type=\"submit\" class=\"gb-button gb-button-text\" style=\"width:100%\">Abona\u021bi-m\u0103<\/button>\n<\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"ro\"\/><\/form>\n\n\n\n<p class=\"has-small-font-size\">F\u0103c\u00e2nd clic pe butonul, accepta\u021bi <a rel=\"noreferrer noopener\" href=\"https:\/\/vibetrace.com\/ro\/termeni-si-conditii\/\" target=\"_blank\">termeni si conditii<\/a>. De asemenea, va trebui s\u0103 v\u0103 confirma\u021bi adresa de e-mail.<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n<p>Iat\u0103 cele mai bune \u0219i bine-cunoscute software-uri Help Desk care sunt utilizate \u00een mod obi\u0219nuit de majoritatea comercian\u021bilor \u00een conformitate cu caracteristicile \u0219i evalu\u0103rile lor.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a href=\"https:\/\/customer.guru\/\" target=\"_blank\" rel=\"noopener\">Guru client<\/a><\/h2>\n\n\n\n<p>Customer Guru v\u0103 ajut\u0103 s\u0103 urm\u0103ri\u021bi satisfac\u021bia segmentat\u0103 a clien\u021bilor prin instrumentul lor de sondaj. <\/p>\n\n\n\n<p>Cu aceast\u0103 aplica\u021bie, v\u0103 pute\u021bi gestiona magazinul de comer\u021b electronic cu Shopify POS, care v\u0103 permite s\u0103 adune recenzii \u0219i evalu\u0103ri pentru site-ul dvs. pentru a v\u0103 \u00eembun\u0103t\u0103\u021bi asisten\u021ba pentru clien\u021bi<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/iPrTlRDbFanfngoHNK2_ShPzgaJ4h5fLue1wBqSS32KPi8vrYmNVwlBcFJumMYseRWGonDR0aLB6gvP9AQcsGL3C9arn1pIvuKDHaAAe5KqZb6Kkm-H0KoQuqzcvq6xMND1df4B5s8KIKHcVjl96_Z37HnheUvdUwRlPAxC3BfV1OKAkTZRd8bswPUtaULgn3zJrH8aclg\" alt=\"\"\/><\/figure>\n\n\n\n<p>Acest lucru este cel mai bun pentru companiile mici sau magazinele comerciale care doresc s\u0103 construiasc\u0103 un serviciu pentru clien\u021bi \u00een jurul instrumentului de sondare a feedback-ului clien\u021bilor, care este bun pentru noile magazine Shopify \u00een construirea de leg\u0103turi cu clien\u021bii.<\/p>\n\n\n\n<p>Caracteristici software:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ofer\u0103 rapoarte generate automat cu feedback-ul clien\u021bilor<\/li>\n\n\n\n<li><a href=\"https:\/\/vibetrace.com\/ro\/software-ul-automatizare-reclame-facebook\/\" data-type=\"page\" data-id=\"14457\">Integrare cu Facebook Ads \u0219i Google Adwords <\/a>func\u0163ionalitate<\/li>\n\n\n\n<li>Personalizarea sondajului NPS \u00een c\u00e2teva minute<\/li>\n<\/ul>\n\n\n\n<p>Pre\u021buri Guru pentru clien\u021bi:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Plan hobbyist: \u00cencepe de la $50 pe lun\u0103, cel mai bine pentru 1.000 de clien\u021bi pe lun\u0103 cu sondaj unic NPS<\/li>\n\n\n\n<li>Plan pentru afaceri mici: \u00eencepe de la $150 pe lun\u0103, cel mai bine pentru 5.000 de clien\u021bi pe lun\u0103, cu 3 sondaje NPS disponibile \u0219i personalizate din domeniu&nbsp;<\/li>\n\n\n\n<li>Plan avansat: 10.000 de clien\u021bi pe lun\u0103 cu sondaje NPS nelimitate, personalizare din domeniu, folosi\u021bi propriile servere SMTP, asisten\u021b\u0103 prioritar\u0103 \u0219i concierge pentru importul de date&nbsp;<\/li>\n\n\n\n<li>Plan de \u00eentreprindere: plan personalizabil pentru o baz\u0103 mare de clien\u021bi<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/DscnUh8wPATixd7jLW1C0cfTRACXxPSLbSdA9CGxE0Ny9XZOgXMvRWsnW7RonTjAO9hicsH8yQcR5sE6GWVS9XLIIHUZst_FLd0jDd43XTfRH_RFcZwkH0vSlYA8TY75dumTG5Jp6HagZoOusza5x5DthMQTVaKpw0mUmkysiGjuHoUNuk6CFgVk4rsRyfpDukTXuFeVaA\" alt=\"\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><a href=\"https:\/\/www.edesk.com\/\" target=\"_blank\" rel=\"noopener\">eDesk: Live Chat &amp; AI Helpdesk<\/a><\/h2>\n\n\n\n<p>eDesk este unul dintre cele mai cunoscute birouri de asisten\u021b\u0103 de comer\u021b electronic, utilizate de mii de retaileri majori din \u00eentreaga lume, care ofer\u0103 o satisfac\u021bie pozitiv\u0103 a clien\u021bilor \u0219i o experien\u021b\u0103 de pe tot globul prin diferite canale, cum ar fi e-mailuri, chat live, re\u021bele sociale \u0219i site-uri web.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/j9WITDsHDLDvutn7kMT5UG3zjjVS1baOBHgz2gopXjXce57WW1Ue2ctQLOgaJJpY4Dl6DXhGCpxEv5NTQnDr6Uw3uZZOWLqI6DG0DrEKsMM7tQLoYsT_if3Tgspyx3BDTR-HBGj6RLnVtFnnz2pEhZgSXsGGHyts_hmm2LWlvaxIykPf78SNt2roqnE4p-XQ2GqOjtpgSg\" alt=\"\"\/><\/figure>\n\n\n\n<p>Acest lucru este cel mai bun pentru \u00eentreprinderile mici \u0219i mari, care ofer\u0103 asisten\u021b\u0103 pentru clien\u021bi \u201etot \u00eentr-un singur loc\u201d.<\/p>\n\n\n\n<p>Caracteristici software:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mesaje multicanal \u00eentr-un singur loc<\/li>\n\n\n\n<li>Colaborarea \u00een echip\u0103 \u0219i partajarea expertizei pot fi f\u0103cute u\u0219or \u0219i rapid dac\u0103 informa\u021biile \u0219i expertiza sunt partajate rapid \u0219i precis.<\/li>\n\n\n\n<li>Eficientiza\u021bi opera\u021biunile f\u0103r\u0103 a compromite serviciul prin automatizarea sarcinilor de rutin\u0103 \u0219i a traducerilor.<\/li>\n\n\n\n<li>Personaliza\u021bi widget-urile disponibile pentru tema magazinului dvs<\/li>\n\n\n\n<li>Func\u021bie de r\u0103spuns automat pentru weekenduri \u0219i s\u0103rb\u0103tori aglomerate<\/li>\n\n\n\n<li>Instrument excelent de feedback pentru recenziile clien\u021bilor<\/li>\n<\/ul>\n\n\n\n<p>Pre\u021buri eDesk:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pre\u021buri bazate pe ticker:\n<ul class=\"wp-block-list\">\n<li>Plan esen\u021bial: \u00eencepe de la $59 pe cont pe lun\u0103 cu p\u00e2n\u0103 la 300 de bilete facturate anual<\/li>\n\n\n\n<li>Plan de cre\u0219tere: \u00eencepe de la $199 pe cont pe lun\u0103 cu p\u00e2n\u0103 la 1000 de bilete facturate anual<\/li>\n\n\n\n<li>Plan de scar\u0103: \u00eencepe de la $249 pe cont pe lun\u0103 cu p\u00e2n\u0103 la 1500 de bilete facturate anual<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Pre\u021buri bazate pe agen\u021bi:\n<ul class=\"wp-block-list\">\n<li>Plan de echip\u0103: \u00eencepe de la $69 per agent pe lun\u0103, cu minim 3 locuri disponibile facturate anual<\/li>\n\n\n\n<li>Plan Pro: \u00cencepe de la $89 per agent pe lun\u0103, cu minim 3 locuri disponibile facturate anual<\/li>\n\n\n\n<li>Plan Enterprise: cost personalizabil lunar cu minim 3 locuri disponibile facturate anual<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/rcoNFAOudavwAkoC_iy11EjazuLxIRxJed6830WjS0WzcrOd7KRkSQAaYRuTy5EeUaKseeHh-oFlq_f1-nrEjdVTOTDHyLUvnG84eufxw6FqqiAofYaP4Y2BTBSovYIo6rl0KSiwNwtpP5-TmY6nknXAfDw6u_zTa3mdKdThO7vu1lE8peTDctoGxPwRoVJPhi0y-WMhbQ\" alt=\"\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/qMjCw-rPDEiNwCkJLq7iA77Duf3Pe0qPox458OysRZoMAdr_j8TfXzxu-ZGq3tPqceyOOhIYHSr4Bq6r--68nuDm8jBDKj8LZor2G6Wm9ar_t21wCaA2hj0dG81ni0xeDIB8Aiqqd6bVFeqqeDfeJFmhhwUPKWeu674pBybE1OM2QU0wNKpDBbqxiU1zZHuPxSXuBDsVBA\" alt=\"\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><a href=\"https:\/\/freshdesk.com\/\" target=\"_blank\" rel=\"noopener\">Freshdesk<\/a><\/h2>\n\n\n\n<p>Fresh Desk ofer\u0103 un software u\u0219or \u0219i rapid pentru serviciul clien\u021bi, cu func\u021bii moderne \u0219i puternice, cele mai bune pentru site-urile web ale magazinelor de cump\u0103r\u0103turi online, \u00een special Shopify. <\/p>\n\n\n\n<p>Freshdesk este cunoscut pentru a avea un plan de asisten\u021b\u0103 pentru clien\u021bi 24\/7 care ofer\u0103 servicii eficiente pentru clien\u021bi prin e-mail, telefon, chat \u0219i alte canale de social media. <\/p>\n\n\n\n<p>Este un software bun pentru a spori productivitatea agen\u021bilor pentru a se angaja \u00eentr-o munc\u0103 semnificativ\u0103.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/GeUOKlM2Qf3k5txTvTY1PykrPAT35LfN5GFiB72QmgFozdx917mEIkRXHKuNd8xtOqqaL2er_G4r-ITXKKC3Yg7VaqvCxcEPSiYoeyKQkY66s74yhYinLwLDpMF9FobPLG0iNZYC9Dy2udALKN3ONTvAx9G-szhz9xXTfECMJjMWaRcK6gHPpRX6HhfR4xzTK_nLsLcg_g\" alt=\"\"\/><\/figure>\n\n\n\n<p>Acest lucru este cel mai bun pentru \u00eentreprinderile mici \u0219i mijlocii, precum \u0219i pentru startup-urile Saas.<\/p>\n\n\n\n<p>Caracteristici software:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Interfa\u021b\u0103 modern\u0103 pentru utilizatori<\/li>\n\n\n\n<li>Ofer\u0103 suport omnicanal \u00een diferite platforme de social media<\/li>\n\n\n\n<li>Include instrumente de automatizare pentru productivitatea serviciului clien\u021bi<\/li>\n\n\n\n<li>Func\u021bionalitate complet\u0103 de personalizare a portalului, rolurilor de agent, formulare de bilete, URL \u0219i altele<\/li>\n\n\n\n<li>Const\u0103 din \u0219abloane moderne \u0219i atractive<\/li>\n\n\n\n<li>Include chatbot, widget de ajutor, forum comunitar \u0219i informa\u021bii despre \u00eentreb\u0103ri frecvente.<\/li>\n<\/ul>\n\n\n\n<p>Pre\u021buri pentru birou proasp\u0103t:<\/p>\n\n\n\n<p>Freshdesk are o perioad\u0103 de \u00eencercare gratuit\u0103 de 21 de zile, f\u0103r\u0103 card de credit necesar.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pre\u021buri pentru biroul de asisten\u021b\u0103\n<ul class=\"wp-block-list\">\n<li>Plan de cre\u0219tere: \u00eencepe de la $15 per agent \u00eentr-o lun\u0103, care este facturat anual<\/li>\n\n\n\n<li>Plan Pro: \u00cencepe de la $49 per agent \u00eentr-o lun\u0103, care este facturat anual<\/li>\n\n\n\n<li>Plan Enterprise: \u00cencepe de la $79 per agent \u00eentr-o lun\u0103, care este facturat anual&nbsp;<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Pre\u021buri omnicanal\n<ul class=\"wp-block-list\">\n<li>Plan omnicanal de cre\u0219tere: \u00eencepe de la $29 per agent \u00eentr-o lun\u0103, care este facturat anual<\/li>\n\n\n\n<li>Plan Omnicanal Pro: \u00eencepe de la $59 per agent \u00eentr-o lun\u0103, care este facturat anual<\/li>\n\n\n\n<li>Planul Enterprise Omnicanal: \u00eencepe de la $99 per agent \u00eentr-o lun\u0103, care este facturat anual<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/PDSjf_ezcaIVAvrJ7QDlvTXdwKxbEpOzGxwxmO9fohCFi3IYDR3kDlPfyxmOGyZ0nwy4iL9B9T2P65YgoR8Z_B2GQPA-_bV9QEX6-jWauOcCAWo8hCqmZB7bq8JeuGF2w6b0b7TYWmZ4xqC8hgVaa6dXHsCXbrH0Up0p3T8fNDRvyLkKZ7Ruactnja5G7K6emmT7VZ4gDQ\" alt=\"\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/PDSjf_ezcaIVAvrJ7QDlvTXdwKxbEpOzGxwxmO9fohCFi3IYDR3kDlPfyxmOGyZ0nwy4iL9B9T2P65YgoR8Z_B2GQPA-_bV9QEX6-jWauOcCAWo8hCqmZB7bq8JeuGF2w6b0b7TYWmZ4xqC8hgVaa6dXHsCXbrH0Up0p3T8fNDRvyLkKZ7Ruactnja5G7K6emmT7VZ4gDQ\" alt=\"\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><a href=\"https:\/\/www.gorgias.com\/\" target=\"_blank\" rel=\"noopener\">Gorgias<\/a><\/h2>\n\n\n\n<p>Gorgias \u2013 Live Chat and Help Desk este un software de servicii pentru clien\u021bi conceput pentru magazinele de comer\u021b electronic care sunt integrate cu Shopify, Bigcommerce \u0219i Woocommerce. <\/p>\n\n\n\n<p>Este cunoscut ca un software de asisten\u021b\u0103 pentru clien\u021bi u\u0219or de \u00een\u021beles, unde pute\u021bi vedea detaliile comenzii pentru clien\u021bi pe portalul de bilete cu un instrument care poate fi utilizat eficient.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/4QIOXZXXLqfQyZmZbpDMuTtkhoK1nBLG1wbvS5QCEfpRwHsoU6LNoINMODAfpIACaujv_yJ-nf9VzKDjS8hxyGNeygT6z0yY8MRqcY8hng9XEo7OQgLFSJWyf3h3mMdtlBzdGhf5EoO1oeDmHjjTd3j_SwIGLr22-SA2Xb_vXmwNxAjlN06CgQkaUXiIzjnHZ73AM-s8Ag\" alt=\"\"\/><\/figure>\n\n\n\n<p>Acest lucru poate fi folosit at\u00e2t pentru \u00eentreprinderile mici, c\u00e2t \u0219i pentru cele mari, dar poate p\u0103rea pu\u021bin costisitor pentru afaceri noi \u0219i startup-uri. Cu toate acestea, comercian\u021bii de comer\u021b electronic care sunt gata s\u0103 ofere toate eforturile de asisten\u021b\u0103 pentru clien\u021bi pot folosi acest lucru ca fiind cea mai potrivit\u0103 pentru afacere.<\/p>\n\n\n\n<p>Caracteristici software:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Integrarea profund\u0103 cu Shopify permite datele corecte ale clien\u021bilor \u00een tabloul de bord.<\/li>\n\n\n\n<li>Personalizarea etichetelor pentru conversa\u021bii<\/li>\n\n\n\n<li>Integreaz\u0103 canalul pentru a oferi interog\u0103ri de asisten\u021b\u0103 \u00een e-mail, alte platforme de socializare<\/li>\n\n\n\n<li>R\u0103spunsuri automatizate extrem de personalizate pentru \u00eentreb\u0103rile frecvente<\/li>\n\n\n\n<li>Include detectarea inten\u021biei pentru un serviciu de asisten\u021b\u0103 clien\u021bi mai u\u0219or<\/li>\n<\/ul>\n\n\n\n<p>Preturi Gorgias:<\/p>\n\n\n\n<p>Freshdesk are o prob\u0103 gratuit\u0103 de 21 de zile.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Plan de baz\u0103: \u00eencepe de la $60\/lun\u0103 cu 350 de bilete lunare \u0219i $25 pentru fiecare 100 de bilete suplimentare.&nbsp;<\/li>\n\n\n\n<li>Plan Pro: \u00eencepe de la $300\/lun\u0103 cu 2000 de bilete lunare \u0219i $23 pentru fiecare 100 de bilete suplimentare.&nbsp;<\/li>\n\n\n\n<li>Plan avansat: \u00eencepe de la $750\/lun\u0103 cu 6000 de bilete lunare \u0219i $14 pentru fiecare 100 de bilete suplimentare.&nbsp;<\/li>\n\n\n\n<li>Plan personalizat: Un plan personalizat poate fi aranjat la cerere.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/RvkNyg-nyMkmWxcpFSu5n50JkXmvbwFvyhccN0_Nl0A6mHayJT91tkeDKDw8J_Ss1397HIe-FJywzeJ0mNlmcGd4ofgr8YcxOQ7W7l71SLpL19o0YQW_pqaoPu8yzJAAM_0aTxDUQUj_vJ5AxKcMc0RFVjG_GLZ_5er4fppC3J0SLVbZaTdAZHNmfgtA0RKZ2V5fKVggHA\" alt=\"\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><a href=\"https:\/\/www.tawk.to\/\" target=\"_blank\" rel=\"noopener\">Tawk.to<\/a>&nbsp;<\/h2>\n\n\n\n<p>Tawk.to Tawk este un sistem cu adev\u0103rat simplu \u0219i u\u0219or de chat sau de gestionare a asisten\u021bei pentru clien\u021bi. <\/p>\n\n\n\n<p>Permite integrarea u\u0219oar\u0103 personalizat\u0103 pentru shopify. V\u0103 va ajuta s\u0103 monitoriza\u021bi toate echipele de v\u00e2nz\u0103ri cu toate sesiunile actuale de chat live \u0219i sesiunile \u00eenchise de chat. De asemenea, v\u0103 poate ajuta s\u0103 gestiona\u021bi biletele. <\/p>\n\n\n\n<p>Pentru configurarea ini\u021bial\u0103 cu Tawk, v\u0103 va permite s\u0103 ave\u021bi un plan gratuit. Are un widget simplu care poate fi plasat oriunde pe un site web.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/cP8ICfxmvO-YxZfOabsVpYNbO_enieI7e09C_y7dB3A-SYo07HZDEi93RkV8TC0bUe6uvB5GSvcOERK2SnYVrtackC5mu1bhlS0JywtWGlSrw1uEoQBaKGzYPkVZxQr5VolZ3C_u3CmJ7Y_hHKm_qCxiTttvr6n_kHGL2Aon0ca53SLvHj39RVg-5ISs8naqCK4JWsiCKQ\" alt=\"\"\/><\/figure>\n\n\n\n<p>Acest lucru este cel mai bun pentru pornirea unei afaceri noi sau pentru a oferi un bun \u00eenceput al serviciului pentru clien\u021bi<\/p>\n\n\n\n<p>Caracteristici software:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Livrare u\u0219oar\u0103 de servicii personalizate \u0219i \u00een timp real pentru clien\u021bi<\/li>\n\n\n\n<li>Monitoriza\u021bi site-ul de trafic&nbsp;<\/li>\n\n\n\n<li>Include instrumente uimitoare precum LiveCHat, Ticketing, video, suplimente vocale \u0219i multe altele.<\/li>\n\n\n\n<li>Etichetarea \u0219i repartizarea rapid\u0103 a membrilor de v\u00e2nz\u0103ri pentru a r\u0103spunde preocup\u0103rilor clien\u021bilor.<\/li>\n<\/ul>\n\n\n\n<p>Pre\u021buri Tawk.to:<\/p>\n\n\n\n<p>Tawk.to LiveChat este GRATUIT cu o versiune de pachet de func\u021bii pentru toat\u0103 lumea.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a href=\"https:\/\/www.reamaze.com\/\" target=\"_blank\" rel=\"noopener\">Uime\u0219te&nbsp;<\/a><\/h2>\n\n\n\n<p>Reamaze este unul dintre cele mai avansate sisteme de asisten\u021b\u0103. Se combin\u0103 cu e-mail, chat live, apel video, social media, SMS, notific\u0103ri push pentru a gestiona toate conversa\u021biile cu afaceri \u0219i clien\u021bi. <\/p>\n\n\n\n<p>Reamaze v\u0103 ajut\u0103 s\u0103 oferi\u021bi o experien\u021b\u0103 perfect\u0103 pentru clien\u021bi. <\/p>\n\n\n\n<p>De asemenea, are func\u021bii de mesagerie automat\u0103 bazat\u0103 pe \u00eenv\u0103\u021barea automat\u0103 (Procesarea limbajului natural) care v\u0103 ajut\u0103 s\u0103 r\u0103m\u00e2ne\u021bi activ cu clien\u021bii dvs.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/2n6VEjm206jTtBziXjnyw5Mtl7iR7p26fLYYuUPKbSpKghEcIHJnYjOH0HSZ_AHHl677mZ5Www71_jpS-srXZnS1tda0wzWAtOFctC1u3hUM20vOL93Ww9YEKUOGOtvlo2dkGfFMg_uM16CbGmY4YqYijV5-xZElzicYN9l06LB9NQH0UH6ArJBfqzePzFMAqVyBxDyDKQ\" alt=\"\"\/><\/figure>\n\n\n\n<p>Acest lucru este cel mai bun pentru IMM-urile \u0219i \u00eentreprinderile care doresc s\u0103 ofere servicii pentru clien\u021bi \u00een timp real.<\/p>\n\n\n\n<p>Caracteristici software:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Include configura\u021bie multicanal cu integrare profund\u0103 \u00een alte aplica\u021bii.<\/li>\n\n\n\n<li>Mesaje primite partajate pentru membrii echipei de v\u00e2nz\u0103ri<\/li>\n\n\n\n<li>LiveChat cu r\u0103spunsuri automate care pot fi personalizate<\/li>\n\n\n\n<li>Monitorizare live a activit\u0103\u021bii clien\u021bilor<\/li>\n\n\n\n<li>Include Pagina de stare pentru a oferi informa\u021bii clien\u021bilor<\/li>\n<\/ul>\n\n\n\n<p>Pre\u021buri Reamaze:<\/p>\n\n\n\n<p>Reamaze are o PROBA GRATUIT\u0102 care poate fi folosit\u0103 \u00eenainte de a v\u0103 alege propriul plan<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Plan de baz\u0103: \u00cencepe de la $29 per membru de v\u00e2nz\u0103ri pe lun\u0103<\/li>\n\n\n\n<li>Plan Pro: \u00cencepe de la $ 49 per membru de v\u00e2nz\u0103ri pe lun\u0103<\/li>\n\n\n\n<li>Plan Plus: \u00cencepe de la $69 per membru de v\u00e2nz\u0103ri pe lun\u0103<\/li>\n\n\n\n<li>Plan personalizabil pentru \u00eentreprinderi facturate la cerere<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/4BI7cDQlyNAqgK06XXL0Y0rvwdq3lV52KpbuHp9pwfRwp9NSe0_eJ5uR13yQkVIy3qHrnhopOhVnTzw7gLViolfCBo6aoSeHQbcYZDtxXMBjOx9z3Vl1CkJuTUWQ8XnsrWgv484nifpnkH1I2y1YUiBb4r4UinaHnvG7Wk4LI7fj3C5O37x8KcOT9NYGivILD8acEV2oFQ\" alt=\"\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><a href=\"https:\/\/richpanel.com\/\" target=\"_blank\" rel=\"noopener\">Asisten\u021b\u0103 pentru clien\u021bi Richpanel<\/a>&nbsp;&nbsp;<\/h2>\n\n\n\n<p>RichPanel a fost conceput pentru afacerea de comer\u021b electronic. <\/p>\n\n\n\n<p>Potrivit RichPanel, scopul lor principal este de a oferi companiilor de comer\u021b electronic aceea\u0219i experien\u021b\u0103 ca \u0219i alte site-uri de comer\u021b electronic bine-cunoscute pentru a oferi clien\u021bilor cea mai bun\u0103 experien\u021b\u0103 de asisten\u021b\u0103. <\/p>\n\n\n\n<p>RichPanel v\u0103 ajut\u0103 clientul s\u0103 rezolve problemele automat 24\/7.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/M4tuyKpCW78Ed_E-FEQpva0Mg4sKKyxGAiiqtPhucqlFyugLXYOQ8WwU-2mri_U-XF0fgp7ZNpAHGNkxiFHdPgtkJDu2RMtmLuvRvn7pmK0FDnVNjbHPvCu88TchVtTb-gy9LxsOiI3oMlWCRw4jrdqop7Z9wzHW5i0SB712paLWrI3rxyX0_dbP-u3OVVUIgCkOe9gjOg\" alt=\"\"\/><\/figure>\n\n\n\n<p>Acest lucru este cel mai bun pentru \u00eentreprinderile mijlocii p\u00e2n\u0103 la mari care doresc s\u0103 depun\u0103 eforturi adecvate de servicii pentru clien\u021bi<\/p>\n\n\n\n<p>Caracteristici software:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gestiona\u021bi mesajele clien\u021bilor de pe e-mail, chat, facebook, instagram, whatsapp \u0219i altele<\/li>\n\n\n\n<li>Caracteristica de vizualizare a unui singur client<\/li>\n\n\n\n<li>Sondaj disponibil pentru a m\u0103sura satisfac\u021bia clien\u021bilor<\/li>\n\n\n\n<li>Experien\u021b\u0103 de chat live \u00eembun\u0103t\u0103\u021bit\u0103 pentru a vedea comenzi, a urm\u0103ri pachetele \u0219i a r\u0103sfoi \u00eentreb\u0103ri frecvente<\/li>\n\n\n\n<li>Mesaje automate care accept\u0103 mai multe limbi<\/li>\n<\/ul>\n\n\n\n<p>Pre\u021buri RichPanel:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Plan lunar: \u00eencepe de la $50 p\u00e2n\u0103 la $500 pe lun\u0103&nbsp;<\/li>\n\n\n\n<li>Plan anual: \u00eencepe de la $500 \u2013 $5000 pe an, cu dou\u0103 luni gratuite<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/nCLBc--5Iei5gYnuHu-qr0S8wzV2ZEOFpvr1ZcNFUShW8rf22fc5K-7rsMFipD_roshOq17sVR6NeubYn9PyNvnx2IR0LR9geREKabFS_XQlGC1Ye9--e-D9inLPVw0wRlkHgmGtOnFWySLyUSo5ArDChGoPCyLMKKilX6SaeATC6uHjFrQbP3Upp-Pzb_WIh61tsot4iw\" alt=\"\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/GAR2Dsh-c5SuSlkApZt2lnou4hrt5B1LKz1PMg_1hLwU-pXfaL5Vf7L2mE3Tk90CXegkO-B-7i8CQrIslWpYTyjC_331vYoKPzc1NIgAwfT-8dzfxLpdyJcCs1ycto1ZutFctdIskfkpR8LzzCTme80Cvf9yyi2R5z8cJoU9BK8skDb8dykCjT6Clg6Vs4G88bwLam9BhA\" alt=\"\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><a href=\"https:\/\/www.tidio.com\/\" target=\"_blank\" rel=\"noopener\">Tidio&nbsp;<\/a><\/h2>\n\n\n\n<p>Tidio ofer\u0103 chat live \u0219i chat bot, serviciul Tidio poate fi integrat instantaneu. <\/p>\n\n\n\n<p>ChatBot are caracteristici uimitoare care v\u0103 pot ajuta s\u0103 oferi\u021bi servicii productive pentru clien\u021bi chiar \u0219i cu pu\u021bine echipe de v\u00e2nz\u0103ri. Sistemele Chatbot sunt complet f\u0103r\u0103 cod \u0219i vin cu c\u00e2teva \u0219abloane de r\u0103spuns automat care v\u0103 ajut\u0103 s\u0103 v\u0103 integra\u021bi mai rapid \u00een sistem.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/4A4-GGz41k5oDq5HAIIIJu4rrm3RUBvLXd_G5yGV855E1HXPsSkpOqkJQoFH669MApdLLE6HV8S1ya_KI_fRoI9BSQqNZiKE-t7a46uo25bT1OaIb3IvmpgQCHwm1v183Nd75CsjOSc2vGeFz91xXyK9uPJHdOnVnKOjcesF419c2bg1uSs22Ej3ChHwAe8l4xC25YOWCg\" alt=\"\"\/><\/figure>\n\n\n\n<p>Acest lucru este cel mai bun pentru \u00eentreprinderile mici \u0219i mari, deoarece Tidio are integr\u0103ri cu majoritatea software-urilor de afaceri de top care pot fi utilizate \u00een fluxul zilnic de lucru.<\/p>\n\n\n\n<p>Caracteristici software:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Live Chat pentru a contacta poten\u021bialii clien\u021bi<\/li>\n\n\n\n<li>Caset\u0103 de chat automat\u0103 cu generator de chatbot<\/li>\n\n\n\n<li>Previzualizare live a listei de vizitatori<\/li>\n\n\n\n<li>Integrarea inbox-ului prin e-mail, instagram \u0219i facebook<\/li>\n\n\n\n<li>Include instrumente multicanal<\/li>\n<\/ul>\n\n\n\n<p>Pre\u021buri Tidio:<\/p>\n\n\n\n<p>Tidio Ofer\u0103 utilizarea gratuit\u0103 a software-ului.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pre\u021b lunar:\n<ul class=\"wp-block-list\">\n<li>Plan de pornire: \u00cencepe de la $39 pe lun\u0103<\/li>\n\n\n\n<li>Planul de echip\u0103: \u00eencepe de la $79 pe lun\u0103<\/li>\n\n\n\n<li>Planul de scar\u0103: \u00cencepe de la $399 pe lun\u0103<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Pre\u021b anual\n<ul class=\"wp-block-list\">\n<li>Plan de pornire: \u00cencepe de la $32,50 pe lun\u0103 facturat anual<\/li>\n\n\n\n<li>Planul de echip\u0103: \u00cencepe de la $65.83 pe lun\u0103 facturat anual<\/li>\n\n\n\n<li>Plan de scar\u0103: \u00cencepe de la $332.50 pe lun\u0103 facturat anual<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/VVNGCR6bqalzPSa5Vr2U1VexpNosmuTfkbxst8uh5_2r8lQTyaeRO8AX2aTz5mwVw8SJrB_3XqEjTf9KRSoIVHBWqZcZpNM62X4rbH8X64YVUmqx592qcenH8aNByQJmkktIVBHvA6g106THc2483G6y3zAa5zQiJk7u-8Uv1RzyZ864ljntTqGYYAIUlLJmr8uNgVTIPg\" alt=\"\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><a href=\"https:\/\/www.uvdesk.com\/en\/\" target=\"_blank\" rel=\"noopener\">UVdesk<\/a><\/h2>\n\n\n\n<p>UVdesk este un instrument de gestionare a biletelor bazat pe cloud, care ofer\u0103 s\u0103 ridice o interogare pentru a informa despre bilet \u0219i acea interogare trebuie gestionat\u0103 de un agent clien\u021bi. Astfel, Clientul poate urm\u0103ri raportul detaliat de rezolvare a preocup\u0103rii sale. Ofer\u0103 cel mai bun sistem de birou de asisten\u021b\u0103 \u00een care clien\u021bii pot comunica cu u\u0219urin\u021b\u0103.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/tJmCwkcJbFciqL6aRRx8_q-MXa-5Teqp880ponrYSJGdHe7B7z45WxoMoZ9_IUL9w8iLiPWd5QFnLrYuSbYhFxt3ooWPKkj3jnIxJ6o7MaRm-SfWbrJe4Spmx8rWGbGX5ObNPdXO1RA1CdflArqdegfPx3LGdfXZzh2NuYxIt-dK3ugasz6PjjdmnZyk6qeToa4nbdRh0w\" alt=\"\"\/><\/figure>\n\n\n\n<p>Acest lucru este cel mai bun pentru \u00eentreprinderile mijlocii p\u00e2n\u0103 la mari, dar poate fi folosit de \u00eentreprinderile mici care doresc s\u0103 \u00eenceap\u0103 cu eforturi adecvate ale clien\u021bilor.<\/p>\n\n\n\n<p>Caracteristici software:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Integrat pe mai multe pie\u021be pentru a oferi asisten\u021b\u0103 valoroas\u0103 pentru clien\u021bi<\/li>\n\n\n\n<li>Comunicare mai rapid\u0103 \u0219i mai u\u0219oar\u0103 \u00eentre magazinul ecomm \u0219i client<\/li>\n\n\n\n<li>Formular personalizat de front office pentru site-ul web<\/li>\n\n\n\n<li>Cu mai mul\u021bi furnizori de servicii de e-mail cu o singur\u0103 platform\u0103 pentru a oferi asisten\u021b\u0103 complet\u0103, inclusiv Gmail, Yahoo Mail, Hot Mail etc.<\/li>\n<\/ul>\n\n\n\n<p>Pre\u021buri UVdesk:<\/p>\n\n\n\n<p>UVdesk are o versiune de \u00eencercare gratuit\u0103 pentru biroul de asisten\u021b\u0103&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Plan Pro: \u00cencepe de la $22 cu minimum 2 agen\u021bi pe lun\u0103<\/li>\n\n\n\n<li>Plan Enterprise: \u00cencepe de la $72 cu minimum 2 agen\u021bi pe lun\u0103<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/5opJNLBAA6clh7RRb7ZBsmYTxTD11au2grYzQ2nH7G_GIw6Jju4SHDttVZrYxmFfOCoki0fIvjwk8AqqtZioPbNzH1ISutoOSFEcYJNYZKl9Fb1aexlPE_Zi1IrDAdDG3ZkA_zl996eDAL-oLzVNFi-4SAUuqnpEmoEzmmgP1U7YuBnvFnvfRvKH4NjnWEemzb1luuZ4kw\" alt=\"\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><a href=\"https:\/\/www.zendesk.com\/\" target=\"_blank\" rel=\"noopener\">Zendesk<\/a><\/h2>\n\n\n\n<p>Zendesk este unul dintre cele mai populare \u0219i de \u00eencredere software de birou de asisten\u021b\u0103. Accept\u0103 conversa\u021bia pe toate canalele pe care prefera\u021bi s\u0103 le utiliza\u021bi pentru a comunica cu clien\u021bii. Gestioneaz\u0103 fluxul de lucru \u0219i poate gestiona productivitatea ridicat\u0103 a echipei tale.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/qquTThCHVpJ1vJMoYJBD9gszHKYNnSWlWlWuSDR6aEA3NEeL0UzWkDoeSLZsQ8f8H4jECqCeFGxj-1kpy4XO0xuqlNcSz-fTBj2N-wrIR1uPDWeDQt45NF-1NzQjfbMLfyGnoP_J0-l4DCx6t81p8ejlDGs4bNkd40miILvL5bmXZUe74S-9p4IRmx4m8C6GltVzcyknfw\" alt=\"\"\/><\/figure>\n\n\n\n<p>Acest lucru este cel mai bun pentru magazinele electronice medii p\u00e2n\u0103 la mari care ofer\u0103 m\u0103rci generice.<\/p>\n\n\n\n<p>Caracteristici software:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Utilizare u\u0219oar\u0103 a software-ului pentru asisten\u021ba clien\u021bilor cu mai multe produse incluse, cum ar fi suport, ghid, cht, talk, sell, explore \u0219i altele<\/li>\n\n\n\n<li>Include suport omnicanal \u0219i personalizare a rolurilor de agent<\/li>\n\n\n\n<li>Urm\u0103ri\u021bi informa\u021biile \u0219i interac\u021biunile clien\u021bilor<\/li>\n\n\n\n<li>Rapoarte privind valorile \u0219i analiza datelor<\/li>\n\n\n\n<li>Sunt acceptate peste 60 de limbi diferite<\/li>\n<\/ul>\n\n\n\n<p>Pre\u021buri Zendesk:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Planuri pentru toat\u0103 lumea\n<ul class=\"wp-block-list\">\n<li>Planul de echip\u0103 Suite: \u00eencepe de la $49 per agent\/lun\u0103 facturat anual cu o prob\u0103 gratuit\u0103.<\/li>\n\n\n\n<li>Plan de cre\u0219tere a suitei: \u00eencepe de la $79 per agent\/lun\u0103 facturat anual cu o perioad\u0103 de \u00eencercare gratuit\u0103.<\/li>\n\n\n\n<li>Plan Suite Professional: \u00eencepe de la $99 per agent\/lun\u0103 facturat anual cu o perioad\u0103 de \u00eencercare gratuit\u0103.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Planuri pentru \u00eentreprinderi\n<ul class=\"wp-block-list\">\n<li>Plan Suite Enterprise: \u00eencepe de la $150 per agent\/lun\u0103 facturat anual cu o perioad\u0103 de \u00eencercare gratuit\u0103.<\/li>\n\n\n\n<li>Plan personalizat: facturat la cerere cu planuri suplimentare preg\u0103tite pentru \u00eentreprindere de la $215 per agent\/lun\u0103 facturat anual<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/9jJZIF7ajSLj2p_r0f0WC-vIzVorlVhRUCPKnC3pl8aFYB6wEJAClY-3ac2H8Znq6oNQWdjyJzcx7qNtZoo_1P15WIwtQamI8IXPujIdt5TFX-o4Is4wms0NiFWvVNSGGPgy4Rtq0UTB-hguteIFcSqhVaEAp-bXDfy5hI8sVlg7A6QuaS3POvhqmHwjBCnkCq30AMqEyw\" alt=\"\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/uQiwRSPQPLbILivMGsayRRr36CVAmjKDrCH7Rgymdt0t-hncYT6139NKoq2fEinJScUTi0JMZXv0KSzR_ywEJVBZffXVcNH4PSitRh1bQCRq5HTHtefoJCrIjuFlU873t2dVON_B6CDwvz-bzEzVZwZ3lLlL1BrKxSJl02oGJ6xAf5LiWeMFKODiNNYBWdlmmwzvW7wFVQ\" alt=\"\"\/><\/figure>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Aceasta este lista noastr\u0103 de top 10 pentru biroul de asisten\u021b\u0103 \u0219i software de asisten\u021b\u0103 pentru clien\u021bi.<\/p>\n\n\n\n<p>Shopify permite oricui s\u0103 creeze aplica\u021bii pentru magazinele lor de comer\u021b electronic. <a href=\"https:\/\/apps.shopify.com\/categories\/marketing-and-conversion?auth=1\" target=\"_blank\" rel=\"noopener\">Dac\u0103 sunte\u021bi dezvoltator, pute\u021bi arunca o privire aici:<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>\u00cenfiin\u021barea propriului magazin de comer\u021b electronic \u00een shopify ar putea fi o sarcin\u0103 frustrant\u0103. \u00cencepe\u021bi... <a title=\"Top 10 aplica\u021bii Help Desk pentru comercian\u021bii Shopify\" class=\"read-more\" href=\"https:\/\/vibetrace.com\/ro\/top-10-software-de-help-desk-pentru-shopify-comercianti\/\" aria-label=\"Cite\u0219te mai multe despre Top 10 aplica\u021bii Help Desk pentru comercian\u021bii Shopify\"> <\/a><\/p>","protected":false},"author":9,"featured_media":17780,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[91],"tags":[106,86,105],"class_list":["post-17774","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing-software","tag-customer-support","tag-level3","tag-shopify-marketing-automation","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50"],"_links":{"self":[{"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/posts\/17774","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/comments?post=17774"}],"version-history":[{"count":0,"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/posts\/17774\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/media\/17780"}],"wp:attachment":[{"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/media?parent=17774"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/categories?post=17774"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/tags?post=17774"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}