{"id":1659,"date":"2023-02-10T11:30:00","date_gmt":"2023-02-10T11:30:00","guid":{"rendered":"http:\/\/devant.ro\/wp\/?p=1659"},"modified":"2023-02-06T22:48:26","modified_gmt":"2023-02-06T22:48:26","slug":"post-purchase-surveys-get-customers","status":"publish","type":"post","link":"https:\/\/vibetrace.com\/ro\/sondaje-post-cumparare-obtine-clienti\/","title":{"rendered":"30 de \u00eentreb\u0103ri puternice dup\u0103 cump\u0103rare"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div>\n<p><\/p>\n\n\n\n<p>Lumea digital\u0103 a evoluat de-a lungul anilor. Conform previziunilor, <a href=\"https:\/\/www.insiderintelligence.com\/content\/us-ecommerce-forecast-2021\" target=\"_blank\" rel=\"noopener\">Consumatorii americani au cheltuit $933,30 miliarde pe comer\u021bul electronic \u00een 2021, o cre\u0219tere de 17,9% fa\u021b\u0103 de 2020.<\/a> <\/p>\n\n\n\n<p>Acest lucru arat\u0103 doar c\u0103 exist\u0103 un viitor promi\u021b\u0103tor pentru comer\u021bul electronic \u00een urm\u0103torii c\u00e2\u021biva ani, motiv pentru care ei cred c\u0103 p\u00e2n\u0103 \u00een 2025, se anticipeaz\u0103 c\u0103 propor\u021bia v\u00e2nz\u0103rilor de comer\u021b electronic fa\u021b\u0103 de v\u00e2nz\u0103rile totale va ajunge la 23,6%.&nbsp;<\/p>\n\n\n\n<p>De fapt, multe companii \u0219i-au creat propriile site-uri web cu design creative \u0219i magazine online pe care clien\u021bii le pot naviga, dar \u00eentre\u021binerea acestora ar putea fi pu\u021bin dificil\u0103, mai ales atunci c\u00e2nd \u00eencearc\u0103 s\u0103 ob\u021bin\u0103 o acoperire natural\u0103. <\/p>\n\n\n<style>.kb-table-of-content-nav.kb-table-of-content-id_e3812a-e0 .kb-table-of-content-wrap{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kb-table-of-content-nav.kb-table-of-content-id_e3812a-e0 .kb-table-of-contents-title-wrap{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kb-table-of-content-nav.kb-table-of-content-id_e3812a-e0 .kb-table-of-contents-title{font-weight:regular;font-style:normal;}.kb-table-of-content-nav.kb-table-of-content-id_e3812a-e0 .kb-table-of-content-wrap .kb-table-of-content-list{font-weight:regular;font-style:normal;margin-top:var(--global-kb-spacing-sm, 1.5rem);margin-right:0px;margin-bottom:0px;margin-left:0px;}<\/style>\n\n\n<p>De\u0219i nu putem nega faptul c\u0103 unele companii nu pot oferi oamenilor feedback real \u0219i autentic din partea clien\u021bilor din cauza fricii de a ob\u021bine informa\u021bii negative sau r\u0103spunsuri care le pot reduce credibilitatea, mai ales acum c\u0103 exist\u0103 mai mult\u0103 concuren\u021b\u0103 pe pia\u021b\u0103.&nbsp;<\/p>\n\n\n\n<p>Pentru a crea un avantaj \u00een r\u00e2ndul concuren\u021bilor, un lucru pe care \u00eel pute\u021bi face este s\u0103 pune\u021bi \u00eentreb\u0103ri post-cump\u0103rare pentru a ob\u021bine feedback care v\u0103 poate fi de mare ajutor \u00een viitor. <\/p>\n\n\n\n<p>Acest lucru v\u0103 va ajuta s\u0103 v\u0103 \u00eembun\u0103t\u0103\u021bi\u021bi \u0219i s\u0103 afla\u021bi mai multe despre men\u021binerea corect\u0103 a afacerii dvs. f\u0103r\u0103 a \u00eencerca s\u0103 p\u0103c\u0103li\u021bi pe nimeni.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ce este mai exact o interogare post-cump\u0103rare?<\/h2>\n\n\n\n<p>O \u00eentrebare post-cump\u0103rare este, de asemenea, cunoscut\u0103 sub numele de sondaj post-v\u00e2nzare, \u00een care pute\u021bi \u00eentreba clien\u021bii valoro\u0219i despre cuno\u0219tin\u021bele lor, experien\u021bele \u0219i alte informa\u021bii care v\u0103 pot ajuta s\u0103 v\u0103 \u00eembun\u0103t\u0103\u021bi\u021bi afacerea pentru a v\u0103 asigura c\u0103 clien\u021bii se bucur\u0103 de comoditate pe site-ul dvs. <\/p>\n\n\n\n<p>Acest lucru v\u0103 va ajuta, de asemenea, s\u0103 rezolva\u021bi problemele \u0219i problemele care trebuie rezolvate pentru a spori disponibilitatea cump\u0103r\u0103torilor dvs. de a cump\u0103ra \u0219i r\u0103scump\u0103ra produse din magazinul dvs.<\/p>\n\n\n<div class=\"gb-container gb-container-7b568b8d\"><div class=\"gb-inside-container\">\n\n<div class=\"gb-headline gb-headline-88b6c416 gb-headline-text\">Ave\u021bi nevoie de ajutor cu re\u021binerea clien\u021bilor?<\/div>\n\n\n\n<div class=\"gb-headline gb-headline-01d03e37 gb-headline-text\">V\u0103 putem ajuta s\u0103 cre\u0219te\u021bi reten\u021bia clien\u021bilor cu bazele de date clien\u021bi \u0219i serviciile de automatizare a marketingului.<\/div>\n\n\n<div class=\"gb-button-wrapper gb-button-wrapper-b6496486\">\n\n<a class=\"gb-button gb-button-4f70dbbd gb-button-text vt-register vt-track-click\" href=\"https:\/\/vibetrace.com\/ro\/crestere-retentia-client\/\">Afl\u0103 mai multe<\/a>\n\n<\/div>\n<\/div><\/div>\n\n\n<h3 class=\"wp-block-heading\">Ce \u00eentreb\u0103ri ar trebui s\u0103 pui?<\/h3>\n\n\n\n<p>\u00cenainte de a \u00eencepe s\u0103 decide\u021bi ce \u00eentreb\u0103ri s\u0103 pune\u021bi, trebuie s\u0103 ave\u021bi \u00een vedere tipurile de \u00eentreb\u0103ri pe care ar trebui s\u0103 le lua\u021bi \u00een considerare. Iat\u0103 c\u00e2teva sfaturi pentru a alege \u00eentreb\u0103ri bune:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u021aine minte s\u0103 r\u0103m\u00e2i angajat, dar umil \u00een acela\u0219i timp.<\/li>\n\n\n\n<li>Solicita\u021bi detaliile lor personale, \u00een special demografice \u0219i interese.<\/li>\n\n\n\n<li>Nu uita\u021bi s\u0103 aduna\u021bi feedback real de la clien\u021bi pentru a v\u0103 \u00eembun\u0103t\u0103\u021bi produsul \u0219i serviciul.<\/li>\n\n\n\n<li>Lua\u021bi asta ca pe o \u0219ans\u0103 de a \u00eentreba despre orice probleme de care nu \u0219ti\u021bi.<\/li>\n\n\n\n<li>\u00centreba\u021bi-i despre \u00eembun\u0103t\u0103\u021birile pe care le pot sugera dac\u0103 au.<\/li>\n\n\n\n<li>Fii direct \u0219i p\u0103streaz\u0103-\u021bi \u00eentreb\u0103rile scurte.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Lucruri de evitat atunci c\u00e2nd efectua\u021bi un sondaj<\/h3>\n\n\n\n<p>Iat\u0103 c\u00e2teva lucruri pe care trebuie s\u0103 le evita\u021bi atunci c\u00e2nd crea\u021bi \u00eentreb\u0103ri pentru ca sondajul dvs. s\u0103 fie eficient \u0219i cel mai probabil s\u0103 primeasc\u0103 un r\u0103spuns corect de c\u0103tre clien\u021bii dvs.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nu oferi un alt produs \u00een timp ce faci un sondaj. Scopul t\u0103u este s\u0103 ob\u021bii feedback autentic, nu s\u0103 \u00eencerci o v\u00e2nzare.<\/li>\n\n\n\n<li>Evita\u021bi s\u0103 \u00eentreba\u021bi despre alte m\u0103rci.<\/li>\n\n\n\n<li>\u00centreb\u0103rile \u00eenchise cu un r\u0103spuns da sau nu nu sunt utile pentru culegerea de informa\u021bii.<\/li>\n\n\n\n<li>\u00centreb\u0103rile complexe cu mai mult de patru op\u021biuni nu trebuie folosite \u00een sondaje.&nbsp;<\/li>\n<\/ul>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Care sunt beneficiile utiliz\u0103rii sondajelor post-cump\u0103rare pentru comer\u021bul electronic?<\/h3>\n\n\n\n<p>Aceste sondaje privind comer\u021bul electronic sunt una dintre cele mai ieftine modalit\u0103\u021bi de a v\u0103 \u00eembun\u0103t\u0103\u021bi eforturile de marketing. Acest lucru v\u0103 va ajuta s\u0103 culege\u021bi date de la clien\u021bii dvs. pentru a \u00een\u021belege ce perspective au ace\u0219tia cu privire la produsele pe care le oferi\u021bi. Punerea \u00eentreb\u0103rilor potrivite v\u0103 va oferi feedback real \u0219i autentic care v\u0103 poate ajuta s\u0103 v\u0103 \u00eembun\u0103t\u0103\u021bi\u021bi produsul \u0219i serviciul. \u00cen acela\u0219i timp, acest lucru v\u0103 va permite s\u0103 vede\u021bi dac\u0103 toat\u0103 munca depus\u0103 este apreciat\u0103 de clien\u021bii dvs. \u00een acela\u0219i timp.<\/p>\n\n\n\n<p>Alte beneficii pe care le pute\u021bi ob\u021bine \u00een urma cre\u0103rii de sondaje post-cump\u0103rare sunt urm\u0103toarele:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Ob\u021bine\u021bi feedback despre experien\u021ba clien\u021bilor: <\/strong>Sondajele dup\u0103 achizi\u021bie v\u0103 pot ajuta s\u0103 ob\u021bine\u021bi feedback valoros despre experien\u021ba clien\u021bilor. Aceasta poate fi folosit\u0103 pentru a identifica zonele de \u00eembun\u0103t\u0103\u021bire \u0219i pentru a descoperi oportunit\u0103\u021bi poten\u021biale de cre\u0219tere.<\/li>\n\n\n\n<li><strong>Identifica\u021bi nevoile clien\u021bilor: <\/strong>Sondajele dup\u0103 achizi\u021bie v\u0103 pot ajuta s\u0103 \u00een\u021belege\u021bi mai bine nevoile clien\u021bilor dvs. Acest lucru v\u0103 poate ajuta s\u0103 crea\u021bi produse, servicii \u0219i promo\u021bii mai personalizate care s\u0103 r\u0103spund\u0103 nevoilor acestora.<\/li>\n\n\n\n<li><strong>Cre\u0219te\u021bi loialitatea clien\u021bilor:<\/strong> Ar\u0103t\u00e2ndu-le clien\u021bilor c\u0103 pre\u021buie\u0219ti feedbackul lor \u0219i c\u0103 \u00eel iei \u00een serios, sondajele post-cump\u0103rare pot ajuta la cre\u0219terea loialit\u0103\u021bii clien\u021bilor.<\/li>\n\n\n\n<li><strong>\u00cembun\u0103t\u0103\u021bi\u021bi serviciul pentru clien\u021bi:<\/strong> Sondajele post-cump\u0103rare v\u0103 pot ajuta s\u0103 identifica\u021bi zonele de \u00eembun\u0103t\u0103\u021bire a serviciilor pentru clien\u021bi. Acest lucru v\u0103 va ajuta s\u0103 oferi\u021bi un serviciu mai bun pentru clien\u021bi, ceea ce duce la o satisfac\u021bie sporit\u0103 \u0219i o loialitate \u00eembun\u0103t\u0103\u021bit\u0103 a clien\u021bilor.<\/li>\n\n\n\n<li><strong>Genera\u021bi v\u00e2nz\u0103ri: <\/strong>Folosind sondaje post-cump\u0103rare pentru a identifica nevoile clien\u021bilor \u0219i pentru a oferi solu\u021bii personalizate, pute\u021bi genera mai multe v\u00e2nz\u0103ri.<\/li>\n\n\n\n<li><strong>Cre\u0219te\u021bi num\u0103rul de conversii: <\/strong>\u00cen\u021beleg\u00e2nd nevoile clien\u021bilor \u0219i oferind solu\u021bii personalizate, pute\u021bi cre\u0219te num\u0103rul de conversii.<\/li>\n\n\n\n<li><strong>Dezvolta\u021bi o strategie de afaceri mai bun\u0103:<\/strong> determina\u021bi ce a func\u021bionat bine pentru acele achizi\u021bii \u0219i ce poate fi \u00eembun\u0103t\u0103\u021bit v\u0103 va ajuta afacerea s\u0103 se \u00eembun\u0103t\u0103\u021beasc\u0103<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">30 de \u00eentreb\u0103ri puternice dup\u0103 cump\u0103rare<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u00centreb\u0103ri pentru a v\u0103 \u00een\u021belege mai bine clien\u021bii \u0219i pentru a colecta mai multe date de marketing:<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>C\u00e2\u021bi ani ai?<\/li>\n\n\n\n<li>Care e starea relatiei tale?<\/li>\n\n\n\n<li>Care este intervalul dvs. de salariu anual?<\/li>\n\n\n\n<li>Care este statutul t\u0103u de munc\u0103 \u00een acest moment?<\/li>\n\n\n\n<li>Pentru cine ai de g\u00e2nd s\u0103 faci cump\u0103r\u0103turi?<\/li>\n\n\n\n<li>Cati copii ai?<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">\u00centreb\u0103ri pentru a v\u0103 \u00eembun\u0103t\u0103\u021bi site-ul<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Unde ai aflat mai \u00eent\u00e2i despre noi?<\/li>\n\n\n\n<li>Ce v-a determinat s\u0103 p\u0103r\u0103si\u021bi site-ul?<\/li>\n\n\n\n<li>De ce ai f\u0103cut o achizi\u021bie \u00een magazinul nostru?<\/li>\n\n\n\n<li>Care este o modalitate prin care putem \u00eembun\u0103t\u0103\u021bi experien\u021ba utilizatorului pe site-ul nostru?<\/li>\n\n\n\n<li>Care este modul dumneavoastr\u0103 preferat de contact cu noi?<\/li>\n\n\n\n<li>Ne-a\u021bi recomanda prietenilor \u0219i familiei dvs.?<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">\u00centreb\u0103ri pentru a v\u0103 \u00eembun\u0103t\u0103\u021bi bunurile sau serviciile<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Care este nivelul dumneavoastr\u0103 de satisfac\u021bie fa\u021b\u0103 de produsele \u0219i serviciile noastre?<\/li>\n\n\n\n<li>De ce ne-a\u021bi selectat fa\u021b\u0103 de op\u021biunile concurente de pe pia\u021b\u0103?<\/li>\n\n\n\n<li>Care este scopul principal al utiliz\u0103rii acestui produs?<\/li>\n\n\n\n<li>Ce articole suplimentare a\u021bi dori s\u0103 vede\u021bi ad\u0103ugate \u00een magazinul nostru online \u00een viitor?<\/li>\n\n\n\n<li>Ce \u00ee\u021bi place cel mai mult la articolul pe care l-ai achizi\u021bionat?<\/li>\n\n\n\n<li><\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">\u00centreb\u0103ri pentru a v\u0103 \u00eembun\u0103t\u0103\u021bi serviciul pentru clien\u021bi<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>C\u00e2t de bine corespunde produsul sau serviciul nostru cerin\u021belor dumneavoastr\u0103?<\/li>\n\n\n\n<li>C\u00e2t de mul\u021bumit e\u0219ti de serviciul nostru pentru clien\u021bi?<\/li>\n\n\n\n<li>Ce putem face pentru ca experien\u021ba ta cu noi s\u0103 fie \u0219i mai bun\u0103?<\/li>\n\n\n\n<li>Cum a\u021bi descrie serviciul pe care \u00eel oferim?<\/li>\n\n\n\n<li>Cum a fost experien\u021ba ta cu noi?<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">\u00centreb\u0103ri pentru a v\u0103 \u00eembun\u0103t\u0103\u021bi planul de marketing<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>De ce ne-ai ales pe noi?<\/li>\n\n\n\n<li>Ce v\u0103 place la con\u021binutul nostru \u0219i ce am putea face mai bine?<\/li>\n\n\n\n<li>Ce v-a motivat \u00een mod special s\u0103 evalua\u021bi solu\u021bia noastr\u0103?<\/li>\n\n\n\n<li>Ce te-ar putea face s\u0103 nu vrei s\u0103 cumperi produsul nostru?<\/li>\n\n\n\n<li>C\u00e2t de probabil ave\u021bi s\u0103 sugera\u021bi produsul nostru prietenilor \u0219i colegilor dvs.?<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">\u00centreb\u0103ri pentru a \u00een\u021belege experien\u021ba de cump\u0103rare<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>C\u00e2t de u\u0219or a fost s\u0103 g\u0103se\u0219ti produsul pe care \u00eel c\u0103utai?<\/li>\n\n\n\n<li>C\u00e2t de u\u0219or a fost s\u0103 cump\u0103ra\u021bi produsul sau serviciul dvs. din magazinul nostru?<\/li>\n\n\n\n<li>Cum a fost experien\u021ba ta la cump\u0103r\u0103turi?<\/li>\n\n\n\n<li>C\u00e2t de probabil ave\u021bi s\u0103 cump\u0103ra\u021bi din nou din magazinul nostru?<\/li>\n\n\n\n<li>Ce aspect al cump\u0103r\u0103rii de la marca noastr\u0103 a\u021bi considerat cel mai bun?<\/li>\n<\/ol>\n\n\n\n<p>\u00centreb\u0103rile post-cump\u0103rare sunt cu siguran\u021b\u0103 o necesitate pentru fiecare proprietar de magazin de comer\u021b electronic. <\/p>\n\n\n<div class=\"gb-container gb-container-4fe8fb59\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-4e3009e9\">\n<div class=\"gb-grid-column gb-grid-column-2156c324\"><div class=\"gb-container gb-container-2156c324\"><div class=\"gb-inside-container\">\n\n<p class=\"gb-headline gb-headline-becb76a4 gb-headline-text\">Iti place acest articol?<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-d0253076 gb-headline-text\">Al\u0103tura\u021bi-v\u0103 buletinului nostru informativ dedicat CX for Retail!<\/p>\n\n\n<div class=\"gb-container gb-container-d5704067\"><div class=\"gb-inside-container\">\n<div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2022\/11\/female_avg-1024x1024.jpeg\" alt=\"\" class=\"wp-image-15727\" style=\"width:188px;height:188px\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2022\/11\/female_avg.jpeg 1024w, https:\/\/vibetrace.com\/wp-content\/uploads\/2022\/11\/female_avg-300x300.jpeg 300w, https:\/\/vibetrace.com\/wp-content\/uploads\/2022\/11\/female_avg-150x150.jpeg 150w, https:\/\/vibetrace.com\/wp-content\/uploads\/2022\/11\/female_avg-768x768.jpeg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div><\/div>\n\n\n<p class=\"gb-headline gb-headline-ef94572a gb-headline-text\">R\u0103m\u00e2ne\u021bi conectat la ceea ce este cu adev\u0103rat important pentru a v\u0103 optimiza veniturile digitale.<\/p>\n\n\n\n<form style=\"width:100%; display:block; text-align:center; margin:0px auto 20px auto\" action=\"https:\/\/pages.vtcdn.net\/lists\/213\/2626\/0MOEaLRBEknB\/subscribe\" name=\"blue_woman\" method=\"POST\" target=\"_blank\" data-trp-original-action=\"https:\/\/pages.vtcdn.net\/lists\/213\/2626\/0MOEaLRBEknB\/subscribe\">\n<div style=\"width:100%; margin:10px 0\"><input style=\"width:100%\" type=\"text\" name=\"email\" value=\"\" placeholder=\"Adresa de e-mail\"><\/div>\n<div style=\"width:100%; margin:10px 0\"><input style=\"width:100%\" type=\"text\" name=\"firstname\" value=\"\" placeholder=\"Nume\"><\/div>\n<input type=\"hidden\" name=\"source\" value=\"blog_blue_woman\">\n<input type=\"text\" name=\"__em\" value=\"\" style=\"display:none\">\n<input type=\"text\" name=\"__email\" value=\"\" style=\"display:none\">\n<input type=\"text\" name=\"__name\" value=\"\" style=\"display:none\">\n<div class=\"gb-button-wrapper\">\n<button type=\"submit\" class=\"gb-button gb-button-text\" style=\"width:100%\">Abona\u021bi-m\u0103<\/button>\n<\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"ro\"\/><\/form>\n\n\n\n<p class=\"has-small-font-size\">F\u0103c\u00e2nd clic pe butonul, accepta\u021bi <a rel=\"noreferrer noopener\" href=\"https:\/\/vibetrace.com\/ro\/termeni-si-conditii\/\" target=\"_blank\">termeni si conditii<\/a>. De asemenea, va trebui s\u0103 v\u0103 confirma\u021bi adresa de e-mail.<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n<p>Majoritatea exper\u021bilor \u00een marketing au crezut, de asemenea, \u00een puterea acestor \u00eentreb\u0103ri care v\u0103 pot ajuta s\u0103 v\u0103 stimula\u021bi propria afacere \u00een cel mai simplu mod. Iat\u0103 c\u00e2teva dintre sugestiile unor exper\u021bi \u00een marketing de la a <a href=\"https:\/\/www.linkedin.com\/posts\/tim-keen_im-a-big-fan-of-using-post-purchase-surveys-activity-6957372544706306048-8W_E?utm_source=linkedin_share&amp;utm_medium=member_desktop_web\" target=\"_blank\" rel=\"noopener\">post<\/a> de <a href=\"https:\/\/www.linkedin.com\/in\/tim-keen\/\" target=\"_blank\" rel=\"noopener\">Tim Keen<\/a> pe Link In:<\/p>\n\n\n\n<p>\u201e Te-ai uitat la alte m\u0103rci? Ce m\u0103rci? De ce ne-ai ales pe noi \u00een locul lor?\u201d (Recomandat de <a href=\"https:\/\/www.linkedin.com\/in\/henning-haberkamp-4b3205162\/\" target=\"_blank\" rel=\"noopener\">Henning Haberkamp<\/a>)<\/p>\n\n\n\n<p>\u201eCe a\u0219tep\u021bi cel mai mult cu comanda ta?\u201d<\/p>\n\n\n\n<p>\u201ePe cine mul\u021bume\u0219ti comanda ta?\u201d<\/p>\n\n\n\n<p>(Recomandat de <a href=\"https:\/\/www.linkedin.com\/in\/christianmhoppe\/\" target=\"_blank\" rel=\"noopener\">Christian Hoppe<\/a>)<\/p>\n\n\n\n<p>\u201eCe a fost ceva care aproape te-a \u00eempiedicat s\u0103 cumperi de la noi ast\u0103zi?\u201d<\/p>\n\n\n\n<p>(Recomandat de <a href=\"https:\/\/www.linkedin.com\/in\/janigysels\/\" target=\"_blank\" rel=\"noopener\">Jani Gysels <\/a>)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Concluzie<\/h2>\n\n\n\n<p><strong>Perspectivele clien\u021bilor dvs. sunt foarte importante<\/strong>. Atingerea lor \u0219i cunoa\u0219terea feedback-ului lor este o alt\u0103 strategie pe care o pute\u021bi implementa pentru afacerea dvs. pentru a le \u00eembun\u0103t\u0103\u021bi experien\u021ba. <\/p>\n\n\n\n<p>Este o modalitate de a ob\u021bine mai multe interac\u021biuni cu ei pentru a-i face s\u0103 simt\u0103 c\u0103 e\u0219ti despre ei \u0219i le pre\u021buie\u0219ti opinia.&nbsp;<\/p>\n\n\n\n<p>Aminti\u021bi-v\u0103 c\u0103 \u00eent\u0103rirea rela\u021biei dvs. cu clien\u021bii primi\u021bi sau de lung\u0103 durat\u0103 v\u0103 va permite s\u0103 face\u021bi schimb\u0103ri mai pozitive pentru afacerea dvs. <\/p>\n\n\n\n<p>\u0218i dac\u0103 aceste sondaje ob\u021bin rapid mai multe r\u0103spunsuri cu r\u0103spunsurile corecte, atunci este mai u\u0219or s\u0103 face\u021bi un marketing bun folosind segmente adecvate pentru a ajunge la noi consumatori.&nbsp;<\/p>\n\n\n\n<p>Dac\u0103 nu a\u021bi \u00eenceput \u00eenc\u0103 s\u0103 utiliza\u021bi aceste sondaje post-cump\u0103rare \u2013 acesta este momentul potrivit pentru a le \u00eencepe \u0219i a urma aceste \u00eentreb\u0103ri simple pe care le pute\u021bi include.<\/p>\n\n\n\n<p>Pute\u021bi g\u0103si alte link-uri referitoare la sondajele post-cump\u0103rare <a href=\"https:\/\/www.practicalecommerce.com\/6-After-order-Emails-to-Boost-Ecommerce-Sales\" data-type=\"URL\" data-id=\"https:\/\/www.practicalecommerce.com\/6-After-order-Emails-to-Boost-Ecommerce-Sales\" target=\"_blank\" rel=\"noreferrer noopener\">Aici<\/a> \u0219i <a href=\"https:\/\/www.practicalecommerce.com\/7-Post-purchase-Survey-Questions\" data-type=\"URL\" data-id=\"https:\/\/www.practicalecommerce.com\/7-Post-purchase-Survey-Questions\" target=\"_blank\" rel=\"noreferrer noopener\">Aici<\/a> (ambele pe PracticalCommerce)  <\/p>","protected":false},"excerpt":{"rendered":"<p>Lumea digital\u0103 a evoluat de-a lungul anilor. Conform previziunilor, consumatorii americani au cheltuit... <a title=\"30 de \u00eentreb\u0103ri puternice dup\u0103 cump\u0103rare\" class=\"read-more\" href=\"https:\/\/vibetrace.com\/ro\/sondaje-post-cumparare-obtine-clienti\/\" aria-label=\"Cite\u0219te mai multe despre 30 de \u00eentreb\u0103ri puternice post-cump\u0103rare\"> <\/a><\/p>","protected":false},"author":9,"featured_media":18510,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[32],"tags":[48,86,108],"class_list":["post-1659","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-data-platform","tag-customer-survey","tag-level3","tag-thank-you-page","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50"],"_links":{"self":[{"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/posts\/1659","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/comments?post=1659"}],"version-history":[{"count":0,"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/posts\/1659\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/media\/18510"}],"wp:attachment":[{"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/media?parent=1659"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/categories?post=1659"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/tags?post=1659"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}