{"id":1434,"date":"2014-02-06T08:56:47","date_gmt":"2014-02-06T08:56:47","guid":{"rendered":"http:\/\/devant.ro\/wp\/7-after-conversion-improvements-for-customer-retention"},"modified":"2023-01-18T16:08:12","modified_gmt":"2023-01-18T16:08:12","slug":"7-after-conversion-improvements-for-customer-retention","status":"publish","type":"post","link":"https:\/\/vibetrace.com\/ro\/7-dupa-conversie-imbunatatiri-pentru-retinerea-clientilor\/","title":{"rendered":"7 ac\u021biuni de f\u0103cut dup\u0103 conversia la \u00cembun\u0103t\u0103\u021birea fideliz\u0103rii clien\u021bilor"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div>\n<p>Deci ai primit achizi\u021bia. Cumva ai p\u0103c\u0103lit vizitatorul s\u0103 cumpere orice vinzi. (Dac\u0103 \u00eenc\u0103 te lup\u021bi cu asta, verific\u0103 acest digest link-uri <a title=\"Cele mai bune post\u0103ri despre optimizarea conversiilor [links digest]\" href=\"http:\/\/vibetrace.com\/ro\/wp\/best-posts-cro-links-digest.html\/\">optimizarea conversiilor<\/a>&nbsp;)<\/p>\n\n\n\n<p>Dai o petrecere pentru asta? Sper c\u0103 nu, pentru c\u0103 exist\u0103 <strong>optimizarea post-cump\u0103rare. <\/strong>\u0218i ai ceva de f\u0103cut acum.<\/p>\n\n\n\n<!--more-->\n\n\n<style>.kb-table-of-content-nav.kb-table-of-content-id_f5cf51-b6 .kb-table-of-content-wrap{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kb-table-of-content-nav.kb-table-of-content-id_f5cf51-b6 .kb-table-of-contents-title-wrap{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kb-table-of-content-nav.kb-table-of-content-id_f5cf51-b6 .kb-table-of-contents-title{font-weight:regular;font-style:normal;}.kb-table-of-content-nav.kb-table-of-content-id_f5cf51-b6 .kb-table-of-content-wrap .kb-table-of-content-list{font-weight:regular;font-style:normal;margin-top:var(--global-kb-spacing-sm, 1.5rem);margin-right:0px;margin-bottom:0px;margin-left:0px;}<\/style>\n\n\n<h3 class=\"wp-block-heading\">1. V\u0103 mul\u021bumim optimizarea paginii<\/h3>\n\n\n\n<p>Ai spus \u201eMul\u021bumesc\u201d? Dac\u0103 nu merge\u021bi \u0219i modifica\u021bi-l imediat. Vom continua apoi.<\/p>\n\n\n\n<p>Acum, pe aceast\u0103 pagin\u0103 ai ocazia s\u0103-\u021bi aprofundezi rela\u021bia cu cel mai nou client. Sunt \u00eenc\u0103 pe site-ul t\u0103u, banii sunt \u00een drum spre buzunarul t\u0103u.<\/p>\n\n\n\n<p><strong>G\u00e2ndi\u021bi-v\u0103 la o microconversie<\/strong> (verifica\u021bi serviciile suplimentare, ad\u0103uga\u021bi un produs nou \u00een co\u0219, abona\u021bi-v\u0103 la pagina de fani sociale)<\/p>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-ea7203a8\">\n<div class=\"gb-grid-column gb-grid-column-cc3750d1\"><div class=\"gb-container gb-container-cc3750d1\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-e183e0de\"><div class=\"gb-inside-container\">\n\n<p class=\"gb-headline gb-headline-a0f29df1 gb-headline-text\">Sfaturi:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ad\u0103uga\u021bi linkuri c\u0103tre produse sau servicii suplimentare pe care le utiliza\u021bi<\/li>\n\n\n\n<li>Extinde\u021bi comanda cu produse de v\u00e2nzare \u00eencruci\u0219at\u0103<\/li>\n\n\n\n<li>Lista\u021bi paginile dvs. de socializare<\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">2. Crea\u021bi un cont dac\u0103 oaspe\u021bii pl\u0103tesc<\/h3>\n\n\n\n<p>Majoritatea clien\u021bilor nu au fost for\u021ba\u021bi s\u0103 \u00eenregistreze un cont \u00een timpul procesului de finalizare a comenzii. Nu este mai u\u0219or pentru ei, deoarece ar trebui s\u0103 ceri mai pu\u021bine informa\u021bii \u00een c\u00e2mpurile formularului. <\/p>\n\n\n\n<p>Probabil c\u0103 ave\u021bi adresa lor de e-mail, numele de la achizi\u021bie. Cere\u021bi doar o parol\u0103 \u0219i a\u021bi terminat.<\/p>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-08913a8d\">\n<div class=\"gb-grid-column gb-grid-column-6008c9f4\"><div class=\"gb-container gb-container-6008c9f4\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-cc0cc9a6\"><div class=\"gb-inside-container\">\n\n<p class=\"gb-headline gb-headline-ecd5250c gb-headline-text\">Sfaturi:<\/p>\n\n\n\n<p>Prezenta\u021bi beneficiile cre\u0103rii unui cont la afacerea dvs. Poate reduceri, grupuri private, lucruri gratuite sau orice pute\u021bi face pentru a-i convinge s\u0103 creeze un cont valid.<\/p>\n\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">3. Abona\u021bi-v\u0103 la newsletter<\/h3>\n\n\n\n<p>A deveni clientul t\u0103u nu \u00eenseamn\u0103 c\u0103 ar trebui s\u0103 \u00eencepi s\u0103 trimi\u021bi buletine informative f\u0103r\u0103 consim\u021b\u0103m\u00e2ntul pentru a face acest lucru. Cere\u021bi-le permisiunea, pentru c\u0103 sunt foarte \u00eenclina\u021bi s\u0103 o fac\u0103. Nu uita s\u0103 dai ceva \u00eenapoi \u00een schimb: un mic voucher, o livrare gratuit\u0103 pentru urm\u0103toarea comand\u0103.<\/p>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-056ea6dd\">\n<div class=\"gb-grid-column gb-grid-column-908a9bad\"><div class=\"gb-container gb-container-908a9bad\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-1f4fca66\"><div class=\"gb-inside-container\">\n\n<p class=\"gb-headline gb-headline-88e7ceb8 gb-headline-text\">Sfaturi:<\/p>\n\n\n\n<p>Crearea propriei liste de e-mail este unul dintre cele mai puternice lucruri pe care le pute\u021bi face. <\/p>\n\n\n\n<p>\u0218i ad\u0103ugarea de noi abona\u021bi imediat dup\u0103 cump\u0103rare este o modalitate bun\u0103 de a face acest lucru. Ei au votat deja pentru tine c\u00e2nd au f\u0103cut achizi\u021bia.<\/p>\n\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">4. Ofert\u0103 extralimitat\u0103 pentru v\u00e2nzare \u00eencruci\u0219at\u0103<\/h3>\n\n\n\n<p>Acest lucru este u\u0219or de bani dac\u0103 este f\u0103cut corect. Ad\u0103ugarea unui produs nou la achizi\u021bie este la doar un clic distan\u021b\u0103. La fel \u0219i veniturile din buzunarul t\u0103u. <\/p>\n\n\n\n<p>Exist\u0103 o oarecare inteligen\u021b\u0103 de aplicat aici: promova\u021bi doar articolele cu cele mai mari \u0219anse de a fi achizi\u021bionate: articolele auxiliare pentru achizi\u021bionarea lor func\u021bioneaz\u0103 cel mai bine. Iar o reducere limit\u0103 de timp v\u0103 garanteaz\u0103 un succes.<\/p>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-bde6ef6f\">\n<div class=\"gb-grid-column gb-grid-column-e259be04\"><div class=\"gb-container gb-container-e259be04\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-49918de6\"><div class=\"gb-inside-container\">\n\n<p class=\"gb-headline gb-headline-b5564ad0 gb-headline-text\">Sfaturi:<\/p>\n\n\n\n<p>Cre\u0219te\u021bi valoarea medie a comenzii cu v\u00e2nzare \u00eencruci\u0219at\u0103 este una dintre cele mai bune metode. Stack-ul t\u0103u de tehnologie trebuie s\u0103 poat\u0103 face acest lucru (comanda de actualizare) sau doar s\u0103 creeze o comand\u0103 separat\u0103 (ave\u021bi deja datele) \u0219i reu\u0219i\u021bi s\u0103 le combina\u021bi mai t\u00e2rziu.<\/p>\n\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-4fe8fb59\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-4e3009e9\">\n<div class=\"gb-grid-column gb-grid-column-2156c324\"><div class=\"gb-container gb-container-2156c324\"><div class=\"gb-inside-container\">\n\n<p class=\"gb-headline gb-headline-becb76a4 gb-headline-text\">Vrei s\u0103 fii la curent cu Marketingul?<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-d0253076 gb-headline-text\">Abona\u021bi-v\u0103 la buletinul nostru informativ Retail CX!<\/p>\n\n\n<div class=\"gb-container gb-container-d5704067\"><div class=\"gb-inside-container\">\n<div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/01\/image-2-1024x1024.png\" alt=\"\" class=\"wp-image-17448\" style=\"width:237px;height:237px\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/01\/image-2.png 1024w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/01\/image-2-300x300.png 300w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/01\/image-2-150x150.png 150w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/01\/image-2-768x768.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div><\/div>\n\n\n<p class=\"gb-headline gb-headline-ef94572a gb-headline-text\">R\u0103m\u00e2ne\u021bi conectat cu ceea ce este cu adev\u0103rat important pentru a v\u0103 optimiza veniturile digitale.<\/p>\n\n\n\n<form style=\"width:100%; display:block; text-align:center; margin:0px auto 20px auto\" action=\"https:\/\/pages.vtcdn.net\/lists\/213\/2626\/0MOEaLRBEknB\/subscribe\" name=\"blue_woman\" method=\"POST\" target=\"_blank\" data-trp-original-action=\"https:\/\/pages.vtcdn.net\/lists\/213\/2626\/0MOEaLRBEknB\/subscribe\">\n<div style=\"width:100%; margin:10px 0\"><input style=\"width:100%\" type=\"text\" name=\"email\" value=\"\" placeholder=\"Adresa de e-mail\"><\/div>\n<div style=\"width:100%; margin:10px 0\"><input style=\"width:100%\" type=\"text\" name=\"firstname\" value=\"\" placeholder=\"Nume\"><\/div>\n<input type=\"hidden\" name=\"source\" value=\"blog_green_man\">\n<input type=\"text\" name=\"__em\" value=\"\" style=\"display:none\">\n<input type=\"text\" name=\"__email\" value=\"\" style=\"display:none\">\n<input type=\"text\" name=\"__name\" value=\"\" style=\"display:none\">\n<div class=\"gb-button-wrapper\">\n<button type=\"submit\" class=\"gb-button gb-button-text\" style=\"width:100%\">Abona\u021bi-m\u0103<\/button>\n<\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"ro\"\/><\/form>\n\n\n\n<p class=\"has-small-font-size\">F\u0103c\u00e2nd clic pe butonul, accepta\u021bi <a rel=\"noreferrer noopener\" href=\"https:\/\/vibetrace.com\/ro\/termeni-si-conditii\/\" target=\"_blank\">termeni si conditii<\/a>. De asemenea, va trebui s\u0103 v\u0103 confirma\u021bi adresa de e-mail.<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n<h3 class=\"wp-block-heading\">5. Desc\u0103rca\u021bi aplica\u021bia mobil\u0103<\/h3>\n\n\n\n<p>Dac\u0103 nu ave\u021bi un site web receptiv sau o aplica\u021bie mobil\u0103, ar trebui s\u0103 p\u0103r\u0103si\u021bi acest blog \u0219i s\u0103 c\u0103uta\u021bi programatori. \u00cen caz contrar, reaminte\u0219te-le clien\u021bilor t\u0103i c\u0103 e\u0219ti disponibil pe mobil \u0219i pot cump\u0103ra chiar \u0219i pe drum de pe telefoane mobile\/tablete.<\/p>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-d7a3f5f5\">\n<div class=\"gb-grid-column gb-grid-column-b5e149e3\"><div class=\"gb-container gb-container-b5e149e3\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-c1b63b1f\"><div class=\"gb-inside-container\">\n\n<p class=\"gb-headline gb-headline-dd7f0fe6 gb-headline-text\">Sfaturi:<\/p>\n\n\n\n<p>Ave\u021bi \u0219i o aplica\u021bie mobil\u0103 \u0219i comanda a fost f\u0103cut\u0103 pe desktop sau pe web mobil? Atunci este oportunitatea dvs. de a genera trafic pentru a v\u0103 desc\u0103rca aplica\u021bia mobil\u0103. Pun pariu c\u0103 ai investit deja mul\u021bi bani \u00een el.<\/p>\n\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">6. Ofer\u0103 ceva gratis<\/h3>\n\n\n\n<p>Dori\u021bi s\u0103 v\u0103 asigura\u021bi o a doua achizi\u021bie? \u00cencepe acum s\u0103<strong> cresterea fidelitatii clientilor<\/strong>. Ceva nea\u0219teptat va cre\u0219te emo\u021bia \u0219i va face clientul fericit. A\u021bi c\u00e2\u0219tigat vreodat\u0103 la loterie? Se aplic\u0103 acelea\u0219i sentimente, f\u0103c\u00e2ndu-i s\u0103-\u0219i doreasc\u0103 s\u0103 revin\u0103 cur\u00e2nd.<\/p>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-0d8df43b\">\n<div class=\"gb-grid-column gb-grid-column-c540c78d\"><div class=\"gb-container gb-container-c540c78d\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-4d8b09df\"><div class=\"gb-inside-container\">\n\n<p class=\"gb-headline gb-headline-14cc3823 gb-headline-text\">Sfaturi:<\/p>\n\n\n\n<p>Acest lucru cre\u0219te fericirea \u0219i re\u021binerea clien\u021bilor (citi\u021bi mai mul\u021bi bani \u0219i profituri).\/.<\/p>\n\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">7. Face\u021bi un scurt sondaj<\/h3>\n\n\n\n<p>Aici este cel mai bun loc <strong>afla\u021bi mai multe despre clien\u021bii dvs<\/strong>. Treaba este gata, a\u0219a c\u0103 au mai mult timp s\u0103 investeasc\u0103 \u00een completarea unui scurt sondaj. Iat\u0103 c\u00e2teva recomand\u0103ri de \u00eentreb\u0103ri care trebuie puse (<a href=\"http:\/\/www.practicalecommerce.com\/articles\/4084-7-Post-purchase-Survey-Questions\" target=\"_blank\" rel=\"noopener\">de aici<\/a>):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cum ai g\u0103sit magazinul nostru?<\/li>\n\n\n\n<li>De ce ai cumparat de la noi?<\/li>\n\n\n\n<li>Ce alte articole te-ai g\u00e2ndit s\u0103 cumperi?<\/li>\n\n\n\n<li>Ce metod\u0103 prefera\u021bi pentru a intra \u00een leg\u0103tur\u0103 cu noi?<\/li>\n\n\n\n<li>Ne-a\u021bi recomanda unui prieten?<\/li>\n<\/ul>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-74f65778\">\n<div class=\"gb-grid-column gb-grid-column-e9a11163\"><div class=\"gb-container gb-container-e9a11163\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-a37d982f\"><div class=\"gb-inside-container\">\n\n<p class=\"gb-headline gb-headline-6fa62aa1 gb-headline-text\">Sfaturi:<\/p>\n\n\n\n<p>Efectuarea de sondaje \u0219i colectarea datelor despre clien\u021bi pot avea loc \u00een orice moment \u00een timpul c\u0103l\u0103toriei clien\u021bilor.<\/p>\n\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n\n\n<p><strong>O conversie nu ar trebui s\u0103 fie scopul t\u0103u final. Re\u021binerea clien\u021bilor te face s\u0103 c\u00e2\u0219tigi pe termen lung!<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Deci ai primit achizi\u021bia. Cumva ai p\u0103c\u0103lit vizitatorul s\u0103 cumpere orice vinzi. \u2026 <a title=\"7 ac\u021biuni de f\u0103cut dup\u0103 conversia la \u00cembun\u0103t\u0103\u021birea fideliz\u0103rii clien\u021bilor\" class=\"read-more\" href=\"https:\/\/vibetrace.com\/ro\/7-dupa-conversie-imbunatatiri-pentru-retinerea-clientilor\/\" aria-label=\"Cite\u0219te mai multe despre 7 ac\u021biuni de f\u0103cut dup\u0103 conversie \u00een Improve Customer Retention\"> <\/a><\/p>","protected":false},"author":9,"featured_media":17636,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[32],"tags":[72,89],"class_list":["post-1434","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-data-platform","tag-customer-retention","tag-level2","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50"],"_links":{"self":[{"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/posts\/1434","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/comments?post=1434"}],"version-history":[{"count":0,"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/posts\/1434\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/media\/17636"}],"wp:attachment":[{"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/media?parent=1434"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/categories?post=1434"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/tags?post=1434"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}