{"id":17406,"date":"2023-02-07T15:27:15","date_gmt":"2023-02-07T15:27:15","guid":{"rendered":"https:\/\/vibetrace.com\/?page_id=17406"},"modified":"2023-06-06T13:09:05","modified_gmt":"2023-06-06T13:09:05","slug":"increase-customer-retention","status":"publish","type":"page","link":"https:\/\/vibetrace.com\/ro\/crestere-retentia-client\/","title":{"rendered":"Cre\u0219te\u021bi reten\u021bia clien\u021bilor"},"content":{"rendered":"<div class=\"gb-container gb-container-241d88b2\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-e8ec5a3e\">\n<div class=\"gb-grid-column gb-grid-column-60d1854c\"><div class=\"gb-container gb-container-60d1854c\">\n\n<h1 class=\"wp-block-heading has-text-align-left\">Cre\u0219te\u021bi reten\u021bia clien\u021bilor<\/h1>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-text-align-left\">O importan\u021b\u0103 uria\u0219\u0103 a cre\u0219terii reten\u021biei \u00een loc s\u0103 se concentreze doar asupra clien\u021bilor noi.<\/p>\n\n\n\n<p class=\"has-text-align-left\">Cre\u0219te\u021bi loialitatea clien\u021bilor analiz\u00e2nd comportamentul clien\u021bilor pentru a \u00een\u021belege ce motiveaz\u0103 re\u021binerea.<\/p>\n\n\n\n<p class=\"has-text-align-left\">Pentru re\u021binerea de succes a clien\u021bilor trebuie s\u0103 \u0219ti\u021bi:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Repeta\u021bi tariful pentru clien\u021bi<\/li>\n\n\n\n<li>Frecven\u021ba de achizi\u021bie<\/li>\n\n\n\n<li>Valoarea medie a comenzii<\/li>\n\n\n\n<li>Valoarea pe via\u021b\u0103 a clientului<\/li>\n<\/ul>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-388d2f25\"><div class=\"gb-container gb-container-388d2f25\">\n<div class=\"wp-block-image no-lazy\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"486\" height=\"499\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imageretentionoverview.png\" alt=\"\" class=\"wp-image-21082\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imageretentionoverview.png 486w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imageretentionoverview-292x300.png 292w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imageretentionoverview-12x12.png 12w\" sizes=\"auto, (max-width: 486px) 100vw, 486px\" \/><\/figure>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-f5d2d15f\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-94d254bd\">\n<div class=\"gb-grid-column gb-grid-column-8e4861d6\"><div class=\"gb-container gb-container-8e4861d6\"><div class=\"gb-inside-container\">\n\n<figure class=\"wp-block-image size-full is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"154\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/Screenshot-2023-02-16-at-16.43.13.png\" alt=\"\" class=\"wp-image-19090\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/Screenshot-2023-02-16-at-16.43.13.png 320w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/Screenshot-2023-02-16-at-16.43.13-300x144.png 300w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/Screenshot-2023-02-16-at-16.43.13-18x9.png 18w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/figure>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e5a07d90\"><div class=\"gb-container gb-container-e5a07d90\"><div class=\"gb-inside-container\">\n\n<figure class=\"wp-block-image size-full is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"200\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-23.png\" alt=\"\" class=\"wp-image-19084\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-23.png 500w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-23-300x120.png 300w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-23-18x7.png 18w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-8c5eca04\"><div class=\"gb-container gb-container-8c5eca04\"><div class=\"gb-inside-container\">\n\n<figure class=\"wp-block-image size-full is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"352\" height=\"143\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-24.png\" alt=\"\" class=\"wp-image-19092\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-24.png 352w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-24-300x122.png 300w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-24-18x7.png 18w\" sizes=\"auto, (max-width: 352px) 100vw, 352px\" \/><\/figure>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e0074387\"><div class=\"gb-container gb-container-e0074387\"><div class=\"gb-inside-container\">\n\n<figure class=\"wp-block-image size-full is-resized is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-25.png\" alt=\"\" class=\"wp-image-19093\" width=\"100\" height=\"94\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-25.png 208w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-25-13x12.png 13w\" sizes=\"auto, (max-width: 100px) 100vw, 100px\" \/><\/figure>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-bfe63216\"><div class=\"gb-container gb-container-bfe63216\"><div class=\"gb-inside-container\">\n\n<figure class=\"wp-block-image size-full is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"574\" height=\"194\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-26.png\" alt=\"\" class=\"wp-image-19094\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-26.png 574w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-26-300x101.png 300w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-26-18x6.png 18w\" sizes=\"auto, (max-width: 574px) 100vw, 574px\" \/><\/figure>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-4c03117e\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-763e3ae3\">\n<div class=\"gb-grid-column gb-grid-column-6b747f9d\"><div class=\"gb-container gb-container-6b747f9d\"><div class=\"gb-inside-container\">\n\n<h2 class=\"gb-headline gb-headline-88c10b55 gb-headline-text\">Cunoa\u0219te-\u021bi clien\u021bii <\/h2>\n\n\n\n<p>Vibetrace urm\u0103re\u0219te fiecare client de-a lungul c\u0103l\u0103toriei clientului \u0219i ofer\u0103 mesaje inteligente pentru a-l ghida c\u0103tre urm\u0103torul pas p\u00e2n\u0103 la achizi\u021bie.<\/p>\n\n\n\n<p>Al nostru <a href=\"https:\/\/vibetrace.com\/ro\/platforma-date-client\/\" data-type=\"page\" data-id=\"14230\">Platform\u0103 de date despre clien\u021bi<\/a> este creat pentru a urm\u0103ri comportamentul utilizatorilor pe canal \u0219i pentru a oferi informa\u021bii despre cum s\u0103 \u00eembun\u0103t\u0103\u021bi\u021bi ratele de reten\u021bie.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-a665f708\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Crea\u021bi baza de date a clien\u021bilor<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-98225ea1\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Urm\u0103ri\u021bi comportamentul la fa\u021ba locului<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-40232a5e\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Colecta\u021bi informa\u021bii despre achizi\u021bie \u0219i despre produse<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-042817b9\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Segmenta\u021bi-le folosind analiza RFM \u0219i cohorte<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-264d99ec\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Rula\u021bi campanii de marketing exacte<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-7334880a\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">\u00cembun\u0103t\u0103\u021bi\u021bi datele de profil cu sondaje \u0219i sondaje<\/span><\/p>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-8322ae21\"><div class=\"gb-container gb-container-8322ae21\"><div class=\"gb-inside-container\">\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"506\" height=\"490\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imagevibetrace_overview.png\" alt=\"\" class=\"wp-image-21088\"\/><\/figure>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-5fd43b3e\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-17c3e1f8\">\n<div class=\"gb-grid-column gb-grid-column-e32717fd\"><div class=\"gb-container gb-container-e32717fd\"><div class=\"gb-inside-container\">\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"575\" height=\"536\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imageomnichannel-engagement.png\" alt=\"\" class=\"wp-image-21086\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imageomnichannel-engagement.png 575w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imageomnichannel-engagement-300x280.png 300w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imageomnichannel-engagement-13x12.png 13w\" sizes=\"auto, (max-width: 575px) 100vw, 575px\" \/><\/figure>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-a79e17a9\"><div class=\"gb-container gb-container-a79e17a9\"><div class=\"gb-inside-container\">\n\n<h2 class=\"gb-headline gb-headline-86a56598 gb-headline-text\">Angajament omnicanal<\/h2>\n\n\n\n<p>Pute\u021bi ac\u021biona asupra utilizatorilor care sunt pe cale s\u0103 v\u0103 p\u0103r\u0103seasc\u0103 sau \u00eei pute\u021bi convinge pentru o a doua achizi\u021bie.<\/p>\n\n\n\n<p>O spunem \u00eenc\u0103 o dat\u0103, deoarece suntem siguri c\u0103 a\u021bi auzit-o deja: este mult mai ieftin s\u0103 p\u0103stra\u021bi un client dec\u00e2t s\u0103 v\u0103 concentra\u021bi pe achizi\u021bionarea de al\u021bii noi.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-3dbd3529\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">E-mail marketing automat<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-7bebbed9\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Notific\u0103ri push web<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-a29fe2d9\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Personalizarea con\u021binutului la fa\u021ba locului<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-de2a1c2a\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Mesaje text\/SMS<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-386b7f5c\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Testare A\/B<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-7a6939c1\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Feedback despre sondajul clien\u021bilor<\/span><\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-9455e335\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-fba8736a\">\n<div class=\"gb-grid-column gb-grid-column-7a461df9\"><div class=\"gb-container gb-container-7a461df9\"><div class=\"gb-inside-container\">\n\n<div class=\"gb-headline gb-headline-ef4e10ea gb-headline-text\">p\u00e2na la<\/div>\n\n\n<style>.kb-count-up-_10db13-32 .kb-count-up-title{padding-top:0px;}.kb-count-up-_10db13-32 .kb-count-up-number{font-size:50px;}<\/style>\n<div class=\"wp-block-kadence-countup kb-count-up-_10db13-32 kb-count-up\" data-start=\"5\" data-end=\"18\" data-prefix=\"\" data-suffix=\"%\" data-duration=\"2.5\" data-separator=\"\"><div class=\"kb-count-up-process kb-count-up-number\"><\/div><p class=\"kb-count-up-title\">mai mul\u021bi clien\u021bi repeta\u021bi<\/p><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-a9535644\"><div class=\"gb-container gb-container-a9535644\"><div class=\"gb-inside-container\">\n\n<div class=\"gb-headline gb-headline-05eea051 gb-headline-text\">mai mult dec\u00e2t<\/div>\n\n\n<style>.kb-count-up-_5fa7f8-21 .kb-count-up-title{padding-top:0px;}.kb-count-up-_5fa7f8-21 .kb-count-up-number{font-size:50px;}<\/style>\n<div class=\"wp-block-kadence-countup kb-count-up-_5fa7f8-21 kb-count-up\" data-start=\"10\" data-end=\"223\" data-prefix=\"\" data-suffix=\"\" data-duration=\"2.5\" data-separator=\"\"><div class=\"kb-count-up-process kb-count-up-number\"><\/div><div class=\"kb-count-up-title\">anchete de satisfac\u021bie<\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-05e29378\"><div class=\"gb-container gb-container-05e29378\"><div class=\"gb-inside-container\">\n\n<div class=\"gb-headline gb-headline-83e11ce8 gb-headline-text\">\u00een<\/div>\n\n\n<style>.kb-count-up-_0b13b4-b0 .kb-count-up-title{padding-top:0px;}.kb-count-up-_0b13b4-b0 .kb-count-up-number{font-size:50px;}<\/style>\n<div class=\"wp-block-kadence-countup kb-count-up-_0b13b4-b0 kb-count-up\" data-start=\"1000\" data-end=\"37500\" data-prefix=\"\" data-suffix=\"\" data-duration=\"3.5\" data-separator=\".\"><div class=\"kb-count-up-process kb-count-up-number\"><\/div><p class=\"kb-count-up-title\">campanii dedicate<\/p><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-2a86a9d2\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-adea4b5c\">\n<div class=\"gb-grid-column gb-grid-column-698994cf\"><div class=\"gb-container gb-container-698994cf\"><div class=\"gb-inside-container\">\n\n<h2 class=\"wp-block-heading\">Pa\u0219i pentru cre\u0219terea reten\u021biei clien\u021bilor<\/h2>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-7af0b7a7\">\n<div class=\"gb-grid-column gb-grid-column-8734aefe\"><div class=\"gb-container gb-container-8734aefe\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-027edf2a smooth-shadow-2\"><div class=\"gb-inside-container\">\n\n<h3 class=\"gb-headline gb-headline-f5b943dc gb-headline-text\">De la prima la a doua achizi\u021bie<\/h3>\n\n\n\n<p class=\"has-base-3-color has-text-color\">Le-ai v\u00e2ndut deja o dat\u0103, nu? Ai folosit vreunul <a href=\"https:\/\/vibetrace.com\/ro\/creste-rata-de-conversie\/\" data-type=\"page\" data-id=\"111\">optimizarea ratei de conversie<\/a> pentru aceasta? <\/p>\n\n\n\n<p class=\"has-base-3-color has-text-color\">Dup\u0103 prima v\u00e2nzare exist\u0103 <strong>multe de f\u0103cut pentru p\u0103strarea clien\u021bilor<\/strong>.<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-5dfc777f\"><div class=\"gb-inside-container\"><\/div><\/div>\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-1785f126\"><div class=\"gb-container gb-container-1785f126\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-9e7c1467 smooth-shadow-2\"><div class=\"gb-inside-container\">\n\n<h3 class=\"gb-headline gb-headline-17c9213a gb-headline-text\">De la a doua la a treia \u0219i mai mult<\/h3>\n\n\n\n<p class=\"has-base-3-color has-text-color\">Dup\u0103 a doua v\u00e2nzare, lucrurile sunt mai clare \u0219i po\u021bi spune c\u0103 o rela\u021bie \u00eencepe s\u0103 se construiasc\u0103. <\/p>\n\n\n\n<p class=\"has-base-3-color has-text-color\">Cu timpul, ace\u0219ti clien\u021bi sunt \u00eenc\u0103 acolo <strong>se transform\u0103 \u00een mai multe profituri<\/strong>. Implica\u021bi-v\u0103 mai mult la momentul potrivit, <strong>\u00eenainte de a se pierde<\/strong>.<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-dfa09ef3\"><div class=\"gb-inside-container\"><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-61b31157\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-67393087\">\n<div class=\"gb-grid-column gb-grid-column-912809cc\"><div class=\"gb-container gb-container-912809cc\"><div class=\"gb-inside-container\">\n<div class=\"gb-button-wrapper gb-button-wrapper-20087e2f\">\n\n<span class=\"gb-button gb-button-e34eb028 gb-button-text vt-contact\">Ajuta\u021bi-m\u0103 cu p\u0103strarea clien\u021bilor<\/span>\n\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-a4dde8e5\"><div class=\"gb-inside-container\">\n\n<h1 class=\"wp-block-heading\">Dori\u021bi s\u0103 cre\u0219te\u021bi reten\u021bia clien\u021bilor?<\/h1>\n\n\n\n<p>C\u00e2\u021bi dintre clien\u021bii t\u0103i vin <strong>\u00eenapoi pentru a doua achizi\u021bie<\/strong>? Ce zici de al treilea?<\/p>\n\n\n\n<p>Iat\u0103 c\u00e2\u021biva pa\u0219i pe care trebuie s\u0103 \u00eei urma\u021bi<strong> cresterea retentiei clientilor<\/strong>:<\/p>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-ba61ac79\">\n<div class=\"gb-grid-column gb-grid-column-f92fa0f1\"><div class=\"gb-container gb-container-f92fa0f1\"><div class=\"gb-inside-container\">\n<style>.kt-accordion-id_ed3aba-b6 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;background:#ffffff;padding-top:0px;padding-right:40px;padding-bottom:40px;padding-left:40px;}.kt-accordion-id_ed3aba-b6 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:rgba(238,238,238,0);border-top-style:solid;border-right-color:rgba(238,238,238,0);border-right-style:solid;border-bottom-color:rgba(238,238,238,0);border-bottom-style:solid;border-left-color:rgba(238,238,238,0);border-left-style:solid;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#ffffff;font-size:20px;line-height:27px;font-family:Inter;font-weight:700;color:var(--new-contrast);padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px;}.kt-accordion-wrap.kt-accordion-id_ed3aba-b6 > .kt-accordion-inner-wrap > .kt-accordion-pane > .kt-accordion-header-wrap{margin-top:12px;}.single-content .wp-block-kadence-pane>h2:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h3:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h4:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h5:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h6:first-child{margin-top:12px;}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:before{background:var(--new-contrast);}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:var(--new-contrast);}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{color:var(--new-contrast);background:#ffffff;border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:before{background:var(--new-contrast);}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger{background:var(--new-contrast);}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{color:var(--new-contrast);background:#ffffff;border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--new-contrast);}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:var(--new-contrast);}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}@media all and (max-width: 1024px){.kt-accordion-id_ed3aba-b6 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-top:0px;padding-right:40px;padding-bottom:40px;padding-left:40px;}}@media all and (max-width: 1024px){.kt-accordion-id_ed3aba-b6 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:rgba(238,238,238,0);border-top-style:solid;border-right-color:rgba(238,238,238,0);border-right-style:solid;border-bottom-color:rgba(238,238,238,0);border-bottom-style:solid;border-left-color:rgba(238,238,238,0);border-left-style:solid;padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px;}}@media all and (max-width: 1024px){.kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id_ed3aba-b6 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-right:20px;padding-bottom:20px;padding-left:20px;}.kt-accordion-id_ed3aba-b6 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:rgba(238,238,238,0);border-top-style:solid;border-right-color:rgba(238,238,238,0);border-right-style:solid;border-bottom-color:rgba(238,238,238,0);border-bottom-style:solid;border-left-color:rgba(238,238,238,0);border-left-style:solid;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;}.kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone new-accordion\"><div class=\"kt-accordion-wrap kt-accordion-id_ed3aba-b6 kt-accordion-has-37-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-29 kt-pane_b242a8-04 smooth-shadow\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Cum pot folosi feedback-ul clien\u021bilor pentru a \u00eembun\u0103t\u0103\u021bi fidelizarea clien\u021bilor?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Colecta\u021bi feedback-ul clien\u021bilor <a href=\"https:\/\/vibetrace.com\/ro\/software-ul-pentru-feedback-ul-clientilor\/\">prin sondaje \u0219i conversa\u021bii<\/a> pentru a ob\u021bine mai multe informa\u021bii despre nevoile clien\u021bilor. Acesta este primul pas pentru a ob\u021bine \u00eembun\u0103t\u0103\u021biri privind p\u0103strarea clien\u021bilor. Pute\u021bi fie s\u0103 \u00eentreba\u021bi clien\u021bii, fie s\u0103 colecta\u021bi date din conversa\u021bii \u0219i comportament.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-35 kt-pane_3a057b-ac\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Cum pot folosi marketingul personalizat pentru a cre\u0219te loialitatea clien\u021bilor?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Marketingul personalizat nu este doar o tendin\u021b\u0103. Trimi\u021b\u00e2nd e-mailuri sau mesaje personalizate clien\u021bilor, pute\u021bi ar\u0103ta c\u0103 ace\u0219tia sunt importan\u021bi pentru dvs. \u0219i c\u0103 sunte\u021bi investit \u00een succesul lor. De asemenea, acest lucru face parte din crearea de promo\u021bii direc\u021bionate: pe baza istoricului achizi\u021biilor sau a altor puncte de date pot face clien\u021bii s\u0103 se simt\u0103 aprecia\u021bi \u0219i s\u0103 arate c\u0103 le \u00een\u021belege\u021bi nevoile.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-36 kt-pane_408d52-31\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Cum pot folosi datele pentru a \u00een\u021belege mai bine nevoile \u0219i preferin\u021bele clien\u021bilor?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Utiliza\u021bi datele clien\u021bilor pentru a ob\u021bine informa\u021bii despre comportamentul clien\u021bilor, cum ar fi modelele de cump\u0103rare \u0219i interac\u021biunile cu afacerea dvs. Analiza\u021bi datele pentru a identifica tendin\u021bele, urma\u021bi valorile \u0219i dezvolta\u021bi strategii pentru a r\u0103spunde mai bine nevoilor clien\u021bilor. \u00cen cele din urm\u0103, utiliza\u021bi datele pentru a <a href=\"https:\/\/vibetrace.com\/ro\/software-de-personalizare-web\/\" data-type=\"page\" data-id=\"14370\">crea\u021bi campanii de marketing personalizate <\/a>\u0219i ofer\u0103 pentru a se asigura c\u0103 clien\u021bii primesc mesajele potrivite la momentul potrivit.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-37 kt-pane_4bccb7-39\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Care sunt cele mai bune strategii pentru crearea unei culturi centrate pe client?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Trebuie s\u0103 v\u0103 concentra\u021bi \u00een continuare pe satisfac\u021bia clien\u021bilor, s\u0103 asculta\u021bi feedback-ul clien\u021bilor, s\u0103 crea\u021bi un mediu prietenos cu clien\u021bii, s\u0103 oferi\u021bi servicii personalizate \u0219i s\u0103 recompensa\u021bi loialitatea clien\u021bilor. Este important s\u0103 creezi \u00een echipa ta o mentalitate orientat\u0103 spre client, pun\u00e2nd accent pe valorile centrate pe client \u00een procesul decizional<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-ea3860b2\"><div class=\"gb-container gb-container-ea3860b2\"><div class=\"gb-inside-container\">\n<style>.kt-accordion-id_29040e-0e .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;background:#ffffff;padding-top:0px;padding-right:40px;padding-bottom:40px;padding-left:40px;}.kt-accordion-id_29040e-0e .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:rgba(238,238,238,0);border-top-style:solid;border-right-color:rgba(238,238,238,0);border-right-style:solid;border-bottom-color:rgba(238,238,238,0);border-bottom-style:solid;border-left-color:rgba(238,238,238,0);border-left-style:solid;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#ffffff;font-size:20px;line-height:27px;font-family:Inter;font-weight:700;color:var(--new-contrast);padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px;}.kt-accordion-wrap.kt-accordion-id_29040e-0e > .kt-accordion-inner-wrap > .kt-accordion-pane > .kt-accordion-header-wrap{margin-top:12px;}.single-content .wp-block-kadence-pane>h2:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h3:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h4:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h5:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h6:first-child{margin-top:12px;}.kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:before{background:var(--new-contrast);}.kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:var(--new-contrast);}.kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id_29040e-0e .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id_29040e-0e .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{color:var(--new-contrast);background:#ffffff;border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:before{background:var(--new-contrast);}.kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger{background:var(--new-contrast);}.kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id_29040e-0e .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{color:var(--new-contrast);background:#ffffff;border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}.kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--new-contrast);}.kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:var(--new-contrast);}.kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}@media all and (max-width: 1024px){.kt-accordion-id_29040e-0e .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-top:0px;padding-right:40px;padding-bottom:40px;padding-left:40px;}}@media all and (max-width: 1024px){.kt-accordion-id_29040e-0e .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:rgba(238,238,238,0);border-top-style:solid;border-right-color:rgba(238,238,238,0);border-right-style:solid;border-bottom-color:rgba(238,238,238,0);border-bottom-style:solid;border-left-color:rgba(238,238,238,0);border-left-style:solid;padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px;}}@media all and (max-width: 1024px){.kt-accordion-id_29040e-0e .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id_29040e-0e .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id_29040e-0e .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id_29040e-0e .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-right:20px;padding-bottom:20px;padding-left:20px;}.kt-accordion-id_29040e-0e .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:rgba(238,238,238,0);border-top-style:solid;border-right-color:rgba(238,238,238,0);border-right-style:solid;border-bottom-color:rgba(238,238,238,0);border-bottom-style:solid;border-left-color:rgba(238,238,238,0);border-left-style:solid;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;}.kt-accordion-id_29040e-0e .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id_29040e-0e .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id_29040e-0e .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone new-accordion\"><div class=\"kt-accordion-wrap kt-accordion-id_29040e-0e kt-accordion-has-38-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-29 kt-pane_2328cc-d2 smooth-shadow\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Care sunt c\u00e2teva strategii pentru construirea \u00eencrederii clien\u021bilor?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>\u00cencrederea clien\u021bilor face parte din p\u0103strarea clien\u021bilor. Trebuie s\u0103 fii sincer \u0219i transparent \u00een toate comunic\u0103rile tale de marketing. Trebuie s\u0103 v\u0103 stabili\u021bi credibilitatea \u0219i s\u0103 oferi\u021bi clien\u021bilor cele mai bune produse \u0219i servicii pe care le pute\u021bi oferi. Nu \u00een ultimul r\u00e2nd, trebuie s\u0103 v\u0103 \u00eendeplini\u021bi promisiunile. Garan\u021biile \u0219i return\u0103rile sunt dou\u0103 strategii pe care trebuie s\u0103 le oferi\u021bi pentru a construi \u00eencrederea.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-35 kt-pane_25186d-72\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Care sunt cele mai bune practici pentru utilizarea stimulentelor pentru a p\u0103stra clien\u021bii?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Stimulentele func\u021bioneaz\u0103 foarte bine pentru tipuri speciale de clien\u021bi. 1 Utiliza\u021bi stimulente pentru a recompensa clien\u021bii pentru loialitatea lor \u0219i pentru a-i \u00eencuraja s\u0103 continue s\u0103 fac\u0103 afaceri cu dvs. G\u00e2ndi\u021bi-v\u0103 la recompense care sunt adaptate \u00een mod special pentru baza dvs. de clien\u021bi, cum ar fi reduceri la achizi\u021bii viitoare, acces exclusiv la oferte speciale sau chiar carduri cadou.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-36 kt-pane_eb065f-c5\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Cum pot folosi segmentarea clien\u021bilor pentru a \u00eembun\u0103t\u0103\u021bi re\u021binerea?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>De <a href=\"https:\/\/vibetrace.com\/ro\/platforma-date-client\/\" data-type=\"page\" data-id=\"14230\">segmentarea clientilor<\/a> pe baza nevoilor, preferin\u021belor \u0219i comportamentelor acestora, pute\u021bi crea campanii \u0219i oferte de marketing personalizate care vor fi mai atractive pentru fiecare segment. De asemenea, pute\u021bi utiliza segmentarea pentru a viza clien\u021bii cu programe de loialitate, reduceri speciale \u0219i alte stimulente care \u00eei vor ajuta s\u0103 se \u00eentoarc\u0103.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-37 kt-pane_9024cd-7f\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Cum pot folosi serviciul pentru clien\u021bi pentru a cre\u0219te loialitatea clien\u021bilor?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Serviciul Clien\u021bi joac\u0103 un rol important \u00een loialitatea \u0219i p\u0103strarea clien\u021bilor. Folosi\u021bi-l pentru a construi rela\u021bii cu clien\u021bii, oferind servicii personalizate, utile \u0219i \u00een timp util. Asigura\u021bi-v\u0103 c\u0103 \u021bine\u021bi cont de feedback-ul clien\u021bilor, r\u0103spunde\u021bi rapid la \u00eentreb\u0103ri \u0219i rezolva\u021bi orice problem\u0103 rapid \u0219i eficient. <\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-38 kt-pane_f6489e-19\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Cum pot folosi tehnologia pentru a \u00eembun\u0103t\u0103\u021bi fidelizarea clien\u021bilor?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Tehnologia ar trebui s\u0103 fac\u0103 parte din strategia dvs. de afaceri. Folosind tehnologie precum cea oferit\u0103 de Vibetrace, pute\u021bi determina ce segmente de clien\u021bi sunt pe cale s\u0103 se retrag\u0103, ce canale v\u0103 aduc cele mai multe venituri \u0219i s\u0103 v\u0103 concentra\u021bi pe valori sporite.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-0941cbb1\"><div class=\"gb-inside-container\">\n\n<hr class=\"wp-block-separator has-text-color has-cyan-bluish-gray-color has-css-opacity has-cyan-bluish-gray-background-color has-background is-style-wide\"\/>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-95fea25d\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-5152e686\">\n<div class=\"gb-grid-column gb-grid-column-d14533b8\"><div class=\"gb-container gb-container-d14533b8\"><div class=\"gb-inside-container\">\n\n<h2 class=\"gb-headline gb-headline-234ab2a5 gb-headline-text\">esti convins acum? Intra\u021bi \u00een leg\u0103tur\u0103!<\/h2>\n\n\n<div class=\"gb-button-wrapper gb-button-wrapper-b0644de7\">\n\n<span class=\"gb-button gb-button-30de18d1 gb-button-text vt-contact\">esti convins? S\u0103 facem mai mul\u021bi clien\u021bi s\u0103 revin\u0103<\/span>\n\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Dori\u021bi s\u0103 cre\u0219te\u021bi reten\u021bia clien\u021bilor? C\u00e2\u021bi dintre clien\u021bii t\u0103i revin pentru o secund\u0103... <a title=\"Cre\u0219te\u021bi reten\u021bia clien\u021bilor\" class=\"read-more\" href=\"https:\/\/vibetrace.com\/ro\/crestere-retentia-client\/\" aria-label=\"Cite\u0219te mai multe despre Increase Customer Retention\"> <\/a><\/p>","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-17406","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/pages\/17406","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/comments?post=17406"}],"version-history":[{"count":0,"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/pages\/17406\/revisions"}],"wp:attachment":[{"href":"https:\/\/vibetrace.com\/ro\/wp-json\/wp\/v2\/media?parent=17406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}