{"id":17406,"date":"2023-02-07T15:27:15","date_gmt":"2023-02-07T15:27:15","guid":{"rendered":"https:\/\/vibetrace.com\/?page_id=17406"},"modified":"2023-06-06T13:09:05","modified_gmt":"2023-06-06T13:09:05","slug":"increase-customer-retention","status":"publish","type":"page","link":"https:\/\/vibetrace.com\/pt\/aumento-retencao-cliente\/","title":{"rendered":"Aumentar a Reten\u00e7\u00e3o de Clientes"},"content":{"rendered":"<div class=\"gb-container gb-container-241d88b2\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-e8ec5a3e\">\n<div class=\"gb-grid-column gb-grid-column-60d1854c\"><div class=\"gb-container gb-container-60d1854c\">\n\n<h1 class=\"wp-block-heading has-text-align-left\">Aumentar a Reten\u00e7\u00e3o de Clientes<\/h1>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-text-align-left\">Enorme import\u00e2ncia de aumentar a reten\u00e7\u00e3o ao inv\u00e9s de focar apenas em novos clientes.<\/p>\n\n\n\n<p class=\"has-text-align-left\">Aumente a fidelidade do cliente analisando o comportamento do cliente para entender o que impulsiona a reten\u00e7\u00e3o.<\/p>\n\n\n\n<p class=\"has-text-align-left\">Para uma reten\u00e7\u00e3o de clientes bem-sucedida, voc\u00ea precisa saber:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Repita a taxa do cliente<\/li>\n\n\n\n<li>Frequ\u00eancia de compra<\/li>\n\n\n\n<li>Valor m\u00e9dio do pedido<\/li>\n\n\n\n<li>Valor vital\u00edcio do cliente<\/li>\n<\/ul>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-388d2f25\"><div class=\"gb-container gb-container-388d2f25\">\n<div class=\"wp-block-image no-lazy\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"486\" height=\"499\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imageretentionoverview.png\" alt=\"\" class=\"wp-image-21082\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imageretentionoverview.png 486w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imageretentionoverview-292x300.png 292w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imageretentionoverview-12x12.png 12w\" sizes=\"auto, (max-width: 486px) 100vw, 486px\" \/><\/figure>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-f5d2d15f\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-94d254bd\">\n<div class=\"gb-grid-column gb-grid-column-8e4861d6\"><div class=\"gb-container gb-container-8e4861d6\"><div class=\"gb-inside-container\">\n\n<figure class=\"wp-block-image size-full is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"154\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/Screenshot-2023-02-16-at-16.43.13.png\" alt=\"\" class=\"wp-image-19090\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/Screenshot-2023-02-16-at-16.43.13.png 320w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/Screenshot-2023-02-16-at-16.43.13-300x144.png 300w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/Screenshot-2023-02-16-at-16.43.13-18x9.png 18w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/figure>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e5a07d90\"><div class=\"gb-container gb-container-e5a07d90\"><div class=\"gb-inside-container\">\n\n<figure class=\"wp-block-image size-full is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"200\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-23.png\" alt=\"\" class=\"wp-image-19084\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-23.png 500w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-23-300x120.png 300w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-23-18x7.png 18w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-8c5eca04\"><div class=\"gb-container gb-container-8c5eca04\"><div class=\"gb-inside-container\">\n\n<figure class=\"wp-block-image size-full is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"352\" height=\"143\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-24.png\" alt=\"\" class=\"wp-image-19092\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-24.png 352w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-24-300x122.png 300w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-24-18x7.png 18w\" sizes=\"auto, (max-width: 352px) 100vw, 352px\" \/><\/figure>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e0074387\"><div class=\"gb-container gb-container-e0074387\"><div class=\"gb-inside-container\">\n\n<figure class=\"wp-block-image size-full is-resized is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-25.png\" alt=\"\" class=\"wp-image-19093\" width=\"100\" height=\"94\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-25.png 208w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-25-13x12.png 13w\" sizes=\"auto, (max-width: 100px) 100vw, 100px\" \/><\/figure>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-bfe63216\"><div class=\"gb-container gb-container-bfe63216\"><div class=\"gb-inside-container\">\n\n<figure class=\"wp-block-image size-full is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"574\" height=\"194\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-26.png\" alt=\"\" class=\"wp-image-19094\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-26.png 574w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-26-300x101.png 300w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-26-18x6.png 18w\" sizes=\"auto, (max-width: 574px) 100vw, 574px\" \/><\/figure>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-4c03117e\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-763e3ae3\">\n<div class=\"gb-grid-column gb-grid-column-6b747f9d\"><div class=\"gb-container gb-container-6b747f9d\"><div class=\"gb-inside-container\">\n\n<h2 class=\"gb-headline gb-headline-88c10b55 gb-headline-text\">Conhe\u00e7a seus clientes <\/h2>\n\n\n\n<p>O Vibetrace segue cada cliente ao longo da Jornada do Cliente e envia mensagens inteligentes para gui\u00e1-lo para a pr\u00f3xima etapa at\u00e9 a compra.<\/p>\n\n\n\n<p>Nosso <a href=\"https:\/\/vibetrace.com\/pt\/plataforma-de-dados-do-cliente\/\" data-type=\"page\" data-id=\"14230\">Plataforma de dados do cliente<\/a> ele foi criado para rastrear o comportamento do usu\u00e1rio em todo o canal e fornecer informa\u00e7\u00f5es sobre como melhorar as taxas de reten\u00e7\u00e3o.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-a665f708\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Construir banco de dados de clientes<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-98225ea1\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Acompanhe o comportamento no local<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-40232a5e\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Coletar informa\u00e7\u00f5es de compra e produto<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-042817b9\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Segmente-os usando an\u00e1lise de RFM e coortes<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-264d99ec\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Executar campanhas de marketing exatas<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-7334880a\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Aprimore os dados do perfil com pesquisas e enquetes<\/span><\/p>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-8322ae21\"><div class=\"gb-container gb-container-8322ae21\"><div class=\"gb-inside-container\">\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"506\" height=\"490\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imagevibetrace_overview.png\" alt=\"\" class=\"wp-image-21088\"\/><\/figure>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-5fd43b3e\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-17c3e1f8\">\n<div class=\"gb-grid-column gb-grid-column-e32717fd\"><div class=\"gb-container gb-container-e32717fd\"><div class=\"gb-inside-container\">\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"575\" height=\"536\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imageomnichannel-engagement.png\" alt=\"\" class=\"wp-image-21086\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imageomnichannel-engagement.png 575w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imageomnichannel-engagement-300x280.png 300w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imageomnichannel-engagement-13x12.png 13w\" sizes=\"auto, (max-width: 575px) 100vw, 575px\" \/><\/figure>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-a79e17a9\"><div class=\"gb-container gb-container-a79e17a9\"><div class=\"gb-inside-container\">\n\n<h2 class=\"gb-headline gb-headline-86a56598 gb-headline-text\">Engajamento Omnicanal<\/h2>\n\n\n\n<p>Voc\u00ea pode agir sobre os usu\u00e1rios que est\u00e3o prestes a deix\u00e1-lo ou convenc\u00ea-los a uma segunda compra.<\/p>\n\n\n\n<p>Dizemos mais uma vez, como temos certeza que voc\u00ea j\u00e1 ouviu: \u00e9 muito mais barato reter um cliente do que focar em conquistar novos.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-3dbd3529\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">E-mail marketing automatizado<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-7bebbed9\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Notifica\u00e7\u00f5es push da Web<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-a29fe2d9\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Personaliza\u00e7\u00e3o de conte\u00fado no local<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-de2a1c2a\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Mensagens de texto\/SMS<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-386b7f5c\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">teste A\/B<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-7a6939c1\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Feedback da pesquisa do cliente<\/span><\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-9455e335\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-fba8736a\">\n<div class=\"gb-grid-column gb-grid-column-7a461df9\"><div class=\"gb-container gb-container-7a461df9\"><div class=\"gb-inside-container\">\n\n<div class=\"gb-headline gb-headline-ef4e10ea gb-headline-text\">at\u00e9<\/div>\n\n\n<style>.kb-count-up-_10db13-32 .kb-count-up-title{padding-top:0px;}.kb-count-up-_10db13-32 .kb-count-up-number{font-size:50px;}<\/style>\n<div class=\"wp-block-kadence-countup kb-count-up-_10db13-32 kb-count-up\" data-start=\"5\" data-end=\"18\" data-prefix=\"\" data-suffix=\"%\" data-duration=\"2.5\" data-separator=\"\"><div class=\"kb-count-up-process kb-count-up-number\"><\/div><p class=\"kb-count-up-title\">mais clientes repetidos<\/p><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-a9535644\"><div class=\"gb-container gb-container-a9535644\"><div class=\"gb-inside-container\">\n\n<div class=\"gb-headline gb-headline-05eea051 gb-headline-text\">mais do que<\/div>\n\n\n<style>.kb-count-up-_5fa7f8-21 .kb-count-up-title{padding-top:0px;}.kb-count-up-_5fa7f8-21 .kb-count-up-number{font-size:50px;}<\/style>\n<div class=\"wp-block-kadence-countup kb-count-up-_5fa7f8-21 kb-count-up\" data-start=\"10\" data-end=\"223\" data-prefix=\"\" data-suffix=\"\" data-duration=\"2.5\" data-separator=\"\"><div class=\"kb-count-up-process kb-count-up-number\"><\/div><div class=\"kb-count-up-title\">pesquisas de satisfa\u00e7\u00e3o<\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-05e29378\"><div class=\"gb-container gb-container-05e29378\"><div class=\"gb-inside-container\">\n\n<div class=\"gb-headline gb-headline-83e11ce8 gb-headline-text\">dentro de<\/div>\n\n\n<style>.kb-count-up-_0b13b4-b0 .kb-count-up-title{padding-top:0px;}.kb-count-up-_0b13b4-b0 .kb-count-up-number{font-size:50px;}<\/style>\n<div class=\"wp-block-kadence-countup kb-count-up-_0b13b4-b0 kb-count-up\" data-start=\"1000\" data-end=\"37500\" data-prefix=\"\" data-suffix=\"\" data-duration=\"3.5\" data-separator=\".\"><div class=\"kb-count-up-process kb-count-up-number\"><\/div><p class=\"kb-count-up-title\">campanhas dedicadas<\/p><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-2a86a9d2\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-adea4b5c\">\n<div class=\"gb-grid-column gb-grid-column-698994cf\"><div class=\"gb-container gb-container-698994cf\"><div class=\"gb-inside-container\">\n\n<h2 class=\"wp-block-heading\">Etapas para aumentar a reten\u00e7\u00e3o de clientes<\/h2>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-7af0b7a7\">\n<div class=\"gb-grid-column gb-grid-column-8734aefe\"><div class=\"gb-container gb-container-8734aefe\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-027edf2a smooth-shadow-2\"><div class=\"gb-inside-container\">\n\n<h3 class=\"gb-headline gb-headline-f5b943dc gb-headline-text\">Da primeira \u00e0 segunda compra<\/h3>\n\n\n\n<p class=\"has-base-3-color has-text-color\">Voc\u00ea j\u00e1 os vendeu uma vez, certo? voc\u00ea usou algum <a href=\"https:\/\/vibetrace.com\/pt\/taxa-de-conversao-de-aumento\/\" data-type=\"page\" data-id=\"111\">otimiza\u00e7\u00e3o da taxa de convers\u00e3o<\/a> por esta? <\/p>\n\n\n\n<p class=\"has-base-3-color has-text-color\">Ap\u00f3s a primeira venda h\u00e1 <strong>muito mais a ser feito para reten\u00e7\u00e3o de clientes<\/strong>.<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-5dfc777f\"><div class=\"gb-inside-container\"><\/div><\/div>\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-1785f126\"><div class=\"gb-container gb-container-1785f126\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-9e7c1467 smooth-shadow-2\"><div class=\"gb-inside-container\">\n\n<h3 class=\"gb-headline gb-headline-17c9213a gb-headline-text\">Do segundo ao terceiro e mais<\/h3>\n\n\n\n<p class=\"has-base-3-color has-text-color\">Ap\u00f3s a segunda venda, as coisas ficam mais claras e voc\u00ea pode dizer que um relacionamento est\u00e1 come\u00e7ando a ser constru\u00eddo. <\/p>\n\n\n\n<p class=\"has-base-3-color has-text-color\">Com o tempo, esses clientes ainda est\u00e3o l\u00e1 para <strong>transformar em mais lucros<\/strong>. Envolva-se mais no momento certo, <strong>antes que eles se percam<\/strong>.<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-dfa09ef3\"><div class=\"gb-inside-container\"><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-61b31157\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-67393087\">\n<div class=\"gb-grid-column gb-grid-column-912809cc\"><div class=\"gb-container gb-container-912809cc\"><div class=\"gb-inside-container\">\n<div class=\"gb-button-wrapper gb-button-wrapper-20087e2f\">\n\n<span class=\"gb-button gb-button-e34eb028 gb-button-text vt-contact\">Ajude-me com a Reten\u00e7\u00e3o de Clientes<\/span>\n\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-a4dde8e5\"><div class=\"gb-inside-container\">\n\n<h1 class=\"wp-block-heading\">Quer aumentar a reten\u00e7\u00e3o de clientes?<\/h1>\n\n\n\n<p>Quantos de seus clientes v\u00eam <strong>de volta para uma segunda compra<\/strong>? Que tal um terceiro?<\/p>\n\n\n\n<p>Aqui est\u00e3o alguns passos que voc\u00ea precisa seguir para<strong> aumentar a reten\u00e7\u00e3o de clientes<\/strong>:<\/p>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-ba61ac79\">\n<div class=\"gb-grid-column gb-grid-column-f92fa0f1\"><div class=\"gb-container gb-container-f92fa0f1\"><div class=\"gb-inside-container\">\n<style>.kt-accordion-id_ed3aba-b6 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;background:#ffffff;padding-top:0px;padding-right:40px;padding-bottom:40px;padding-left:40px;}.kt-accordion-id_ed3aba-b6 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:rgba(238,238,238,0);border-top-style:solid;border-right-color:rgba(238,238,238,0);border-right-style:solid;border-bottom-color:rgba(238,238,238,0);border-bottom-style:solid;border-left-color:rgba(238,238,238,0);border-left-style:solid;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#ffffff;font-size:20px;line-height:27px;font-family:Inter;font-weight:700;color:var(--new-contrast);padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px;}.kt-accordion-wrap.kt-accordion-id_ed3aba-b6 > .kt-accordion-inner-wrap > .kt-accordion-pane > .kt-accordion-header-wrap{margin-top:12px;}.single-content .wp-block-kadence-pane>h2:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h3:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h4:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h5:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h6:first-child{margin-top:12px;}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:before{background:var(--new-contrast);}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:var(--new-contrast);}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{color:var(--new-contrast);background:#ffffff;border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:before{background:var(--new-contrast);}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger{background:var(--new-contrast);}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{color:var(--new-contrast);background:#ffffff;border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--new-contrast);}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:var(--new-contrast);}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}@media all and (max-width: 1024px){.kt-accordion-id_ed3aba-b6 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-top:0px;padding-right:40px;padding-bottom:40px;padding-left:40px;}}@media all and (max-width: 1024px){.kt-accordion-id_ed3aba-b6 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:rgba(238,238,238,0);border-top-style:solid;border-right-color:rgba(238,238,238,0);border-right-style:solid;border-bottom-color:rgba(238,238,238,0);border-bottom-style:solid;border-left-color:rgba(238,238,238,0);border-left-style:solid;padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px;}}@media all and (max-width: 1024px){.kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id_ed3aba-b6 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-right:20px;padding-bottom:20px;padding-left:20px;}.kt-accordion-id_ed3aba-b6 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:rgba(238,238,238,0);border-top-style:solid;border-right-color:rgba(238,238,238,0);border-right-style:solid;border-bottom-color:rgba(238,238,238,0);border-bottom-style:solid;border-left-color:rgba(238,238,238,0);border-left-style:solid;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;}.kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone new-accordion\"><div class=\"kt-accordion-wrap kt-accordion-id_ed3aba-b6 kt-accordion-has-37-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-29 kt-pane_b242a8-04 smooth-shadow\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Como posso usar o feedback do cliente para melhorar a reten\u00e7\u00e3o de clientes?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Coletar feedback do cliente <a href=\"https:\/\/vibetrace.com\/pt\/software-de-feedback-do-cliente\/\">por meio de pesquisas e conversas<\/a> para obter mais informa\u00e7\u00f5es sobre as necessidades do cliente. Este \u00e9 o primeiro passo para obter melhorias na reten\u00e7\u00e3o de clientes. Voc\u00ea pode perguntar aos clientes ou coletar dados de conversas e comportamento.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-35 kt-pane_3a057b-ac\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Como posso usar o marketing personalizado para aumentar a fidelidade do cliente?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>O marketing personalizado n\u00e3o \u00e9 apenas uma tend\u00eancia. Ao enviar e-mails ou mensagens personalizadas aos clientes, voc\u00ea pode mostrar que eles s\u00e3o importantes para voc\u00ea e que voc\u00ea investe no sucesso deles. Isso tamb\u00e9m faz parte da cria\u00e7\u00e3o de promo\u00e7\u00f5es direcionadas: com base no hist\u00f3rico de compras ou em outros pontos de dados, os clientes podem se sentir valorizados e mostrar que voc\u00ea entende as necessidades deles.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-36 kt-pane_408d52-31\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Como posso usar os dados para entender melhor as necessidades e prefer\u00eancias do cliente?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Use os dados do cliente para obter informa\u00e7\u00f5es sobre o comportamento do cliente, como padr\u00f5es de compra e intera\u00e7\u00f5es com sua empresa. Analise os dados para identificar tend\u00eancias, acompanhar m\u00e9tricas e desenvolver estrat\u00e9gias para melhor atender \u00e0s necessidades dos clientes. Finalmente, use os dados para <a href=\"https:\/\/vibetrace.com\/pt\/software-de-personalizacao-da-web\/\" data-type=\"page\" data-id=\"14370\">criar campanhas de marketing personalizadas <\/a>e ofertas para garantir que os clientes recebam as mensagens certas no momento certo.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-37 kt-pane_4bccb7-39\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Quais s\u00e3o as melhores estrat\u00e9gias para criar uma cultura centrada no cliente?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Voc\u00ea precisa manter o foco na satisfa\u00e7\u00e3o do cliente, ouvindo o feedback do cliente, criando um ambiente amig\u00e1vel ao cliente, fornecendo servi\u00e7o personalizado e recompensando a fidelidade do cliente. \u00c9 importante criar uma mentalidade de cliente em primeiro lugar em sua equipe, enfatizando valores centrados no cliente na tomada de decis\u00f5es<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-ea3860b2\"><div class=\"gb-container gb-container-ea3860b2\"><div class=\"gb-inside-container\">\n<style>.kt-accordion-id_29040e-0e .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;background:#ffffff;padding-top:0px;padding-right:40px;padding-bottom:40px;padding-left:40px;}.kt-accordion-id_29040e-0e .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:rgba(238,238,238,0);border-top-style:solid;border-right-color:rgba(238,238,238,0);border-right-style:solid;border-bottom-color:rgba(238,238,238,0);border-bottom-style:solid;border-left-color:rgba(238,238,238,0);border-left-style:solid;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#ffffff;font-size:20px;line-height:27px;font-family:Inter;font-weight:700;color:var(--new-contrast);padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px;}.kt-accordion-wrap.kt-accordion-id_29040e-0e > .kt-accordion-inner-wrap > .kt-accordion-pane > .kt-accordion-header-wrap{margin-top:12px;}.single-content .wp-block-kadence-pane>h2:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h3:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h4:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h5:first-child,\n\t\t\t.single-content 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.kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id_29040e-0e .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{color:var(--new-contrast);background:#ffffff;border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}.kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--new-contrast);}.kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:var(--new-contrast);}.kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}@media all and (max-width: 1024px){.kt-accordion-id_29040e-0e .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-top:0px;padding-right:40px;padding-bottom:40px;padding-left:40px;}}@media all and (max-width: 1024px){.kt-accordion-id_29040e-0e .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:rgba(238,238,238,0);border-top-style:solid;border-right-color:rgba(238,238,238,0);border-right-style:solid;border-bottom-color:rgba(238,238,238,0);border-bottom-style:solid;border-left-color:rgba(238,238,238,0);border-left-style:solid;padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px;}}@media all and (max-width: 1024px){.kt-accordion-id_29040e-0e .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id_29040e-0e .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id_29040e-0e .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id_29040e-0e .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-right:20px;padding-bottom:20px;padding-left:20px;}.kt-accordion-id_29040e-0e .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:rgba(238,238,238,0);border-top-style:solid;border-right-color:rgba(238,238,238,0);border-right-style:solid;border-bottom-color:rgba(238,238,238,0);border-bottom-style:solid;border-left-color:rgba(238,238,238,0);border-left-style:solid;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;}.kt-accordion-id_29040e-0e .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id_29040e-0e .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id_29040e-0e .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone new-accordion\"><div class=\"kt-accordion-wrap kt-accordion-id_29040e-0e kt-accordion-has-38-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-29 kt-pane_2328cc-d2 smooth-shadow\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Quais s\u00e3o algumas estrat\u00e9gias para construir a confian\u00e7a do cliente?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>A confian\u00e7a do cliente faz parte da reten\u00e7\u00e3o do cliente. Voc\u00ea precisa ser honesto e transparente em todas as suas comunica\u00e7\u00f5es de marketing. Voc\u00ea precisa estabelecer credibilidade e fornecer aos clientes os melhores produtos e servi\u00e7os que voc\u00ea pode oferecer. N\u00e3o por \u00faltimo, voc\u00ea precisa cumprir suas promessas. Garantias e retornos s\u00e3o 2 estrat\u00e9gias que voc\u00ea precisa fornecer para construir confian\u00e7a.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-35 kt-pane_25186d-72\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Quais s\u00e3o as melhores pr\u00e1ticas para usar incentivos para reter clientes?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Os incentivos funcionam muito bem para tipos especiais de clientes. 1 Use incentivos para recompensar os clientes por sua lealdade e incentiv\u00e1-los a continuar fazendo neg\u00f3cios com voc\u00ea. Pense em recompensas especificamente adaptadas \u00e0 sua base de clientes, como descontos em compras futuras, acesso exclusivo a ofertas especiais ou at\u00e9 vales-presente.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-36 kt-pane_eb065f-c5\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Como posso usar a segmenta\u00e7\u00e3o de clientes para melhorar a reten\u00e7\u00e3o?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Por <a href=\"https:\/\/vibetrace.com\/pt\/plataforma-de-dados-do-cliente\/\" data-type=\"page\" data-id=\"14230\">segmenta\u00e7\u00e3o de clientes<\/a> com base em suas necessidades, prefer\u00eancias e comportamentos, voc\u00ea pode criar campanhas e ofertas de marketing personalizadas e mais atraentes para cada segmento. Voc\u00ea tamb\u00e9m pode usar a segmenta\u00e7\u00e3o para atingir os clientes com programas de fidelidade, descontos especiais e outros incentivos que os ajudar\u00e3o a voltar.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-37 kt-pane_9024cd-7f\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Como posso usar o atendimento ao cliente para aumentar a fidelidade do cliente?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>O atendimento ao cliente desempenha um papel importante na fideliza\u00e7\u00e3o e reten\u00e7\u00e3o de clientes. Use-o para construir relacionamentos com os clientes, fornecendo atendimento personalizado, \u00fatil e oportuno. Certifique-se de levar em considera\u00e7\u00e3o o feedback do cliente, responda rapidamente \u00e0s perguntas e resolva quaisquer problemas de maneira r\u00e1pida e eficaz. <\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-38 kt-pane_f6489e-19\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Como posso usar a tecnologia para melhorar a reten\u00e7\u00e3o de clientes?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>A tecnologia deve fazer parte da sua estrat\u00e9gia de neg\u00f3cios. Usando tecnologia como a fornecida pelo Vibetrace, voc\u00ea pode determinar quais segmentos de clientes est\u00e3o prestes a perder, quais canais trazem mais receita e focar em m\u00e9tricas mais altas.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-0941cbb1\"><div class=\"gb-inside-container\">\n\n<hr class=\"wp-block-separator has-text-color has-cyan-bluish-gray-color has-css-opacity has-cyan-bluish-gray-background-color has-background is-style-wide\"\/>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-95fea25d\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-5152e686\">\n<div class=\"gb-grid-column gb-grid-column-d14533b8\"><div class=\"gb-container gb-container-d14533b8\"><div class=\"gb-inside-container\">\n\n<h2 class=\"gb-headline gb-headline-234ab2a5 gb-headline-text\">Voc\u00ea est\u00e1 convencido agora? Entrar em contato!<\/h2>\n\n\n<div class=\"gb-button-wrapper gb-button-wrapper-b0644de7\">\n\n<span class=\"gb-button gb-button-30de18d1 gb-button-text vt-contact\">Voc\u00ea est\u00e1 convencido? Vamos fazer mais clientes voltarem<\/span>\n\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Quer aumentar a reten\u00e7\u00e3o de clientes? Quantos de seus clientes voltam por um segundo\u2026 <a title=\"Aumentar a Reten\u00e7\u00e3o de Clientes\" class=\"read-more\" href=\"https:\/\/vibetrace.com\/pt\/aumento-retencao-cliente\/\" aria-label=\"Leia mais sobre Aumente a reten\u00e7\u00e3o de clientes\"> <\/a><\/p>","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-17406","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/vibetrace.com\/pt\/wp-json\/wp\/v2\/pages\/17406","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vibetrace.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vibetrace.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vibetrace.com\/pt\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/vibetrace.com\/pt\/wp-json\/wp\/v2\/comments?post=17406"}],"version-history":[{"count":0,"href":"https:\/\/vibetrace.com\/pt\/wp-json\/wp\/v2\/pages\/17406\/revisions"}],"wp:attachment":[{"href":"https:\/\/vibetrace.com\/pt\/wp-json\/wp\/v2\/media?parent=17406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}