{"id":26634,"date":"2024-08-14T08:39:59","date_gmt":"2024-08-14T08:39:59","guid":{"rendered":"https:\/\/vibetrace.com\/?p=26634"},"modified":"2024-08-14T09:35:05","modified_gmt":"2024-08-14T09:35:05","slug":"best-customer-experience-tools","status":"publish","type":"post","link":"https:\/\/vibetrace.com\/ja\/\u6700\u9ad8\u306e\u9867\u5ba2\u4f53\u9a13\u30c4\u30fc\u30eb\/","title":{"rendered":"2024 \u5e74\u306e\u30d9\u30b9\u30c8 \u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9 \u30c4\u30fc\u30eb"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div>\n<p>\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u5c0f\u58f2\u696d\u306b\u304a\u3051\u308b\u9867\u5ba2\u4f53\u9a13 (CX) \u306e\u3055\u307e\u3056\u307e\u306a\u8981\u7d20\u306b\u5bfe\u5fdc\u3057\u3001\u52b9\u7387\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u3001\u5168\u4f53\u7684\u306a\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 <\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u304c\u89e3\u6c7a\u3067\u304d\u308b\u4e3b\u306a\u8981\u7d20\u306f\u6b21\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. \u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u63a8\u5968\u30a8\u30f3\u30b8\u30f3:<\/strong> \u30a2\u30eb\u30b4\u30ea\u30ba\u30e0\u3092\u4f7f\u7528\u3057\u3066\u3001\u9867\u5ba2\u306e\u884c\u52d5\u3001\u597d\u307f\u3001\u904e\u53bb\u306e\u8cfc\u5165\u306b\u57fa\u3065\u3044\u3066\u88fd\u54c1\u3092\u63d0\u6848\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u7d5e\u3063\u305f\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0:<\/strong> \u9867\u5ba2\u30bb\u30b0\u30e1\u30f3\u30c8\u306b\u57fa\u3065\u3044\u3066\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u96fb\u5b50\u30e1\u30fc\u30eb \u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3001\u30d7\u30c3\u30b7\u30e5\u901a\u77e5\u3001\u5e83\u544a\u3092\u81ea\u52d5\u5316\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<p>\u5c0f\u58f2\u696d\u306e\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u306e\u305f\u3081\u306e\u30c4\u30fc\u30eb\u3002\u3053\u3053\u3067\u306fVibetrace\u3092\u5f37\u304f\u304a\u52e7\u3081\u3057\u307e\u3059\u3002\u5f37\u529b\u306a<a href=\"https:\/\/vibetrace.com\/ja\/\u88fd\u54c1\u30ec\u30b3\u30e1\u30f3\u30c7\u30fc\u30b7\u30e7\u30f3\u30a8\u30f3\u30b8\u30f3\/\" data-type=\"post\" data-id=\"23609\"> \u63a8\u5968\u30a8\u30f3\u30b8\u30f3<\/a> \u3068 <a href=\"https:\/\/vibetrace.com\/ja\/\u30a6\u30a7\u30d6\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\/\" data-type=\"page\" data-id=\"14370\">\u30aa\u30f3\u30b5\u30a4\u30c8\u306e\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. \u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u7d71\u5408\u30b3\u30de\u30fc\u30b9 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0:<\/strong> \u5728\u5eab\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u3001\u652f\u6255\u3044\u30b7\u30b9\u30c6\u30e0\u3092\u7d71\u5408\u3059\u308b\u3053\u3068\u3067\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u3001\u30e2\u30d0\u30a4\u30eb\u3001\u5e97\u8217\u5185\u306e\u30c1\u30e3\u30cd\u30eb\u5168\u4f53\u3067\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u30b7\u30e7\u30c3\u30d4\u30f3\u30b0\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u3001Shopify \u304c\u6700\u521d\u306e\u9078\u629e\u80a2\u3068\u3057\u3066\u9069\u3057\u3066\u3044\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002 <a href=\"https:\/\/vibetrace.com\/ja\/linkedin-\u3067\u898b\u3064\u3051\u3089\u308c\u308b-e-\u30b3\u30de\u30fc\u30b9-\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0-1000-\u30ea\/\" data-type=\"post\" data-id=\"18268\">\u305d\u306e\u4ed6\u306e\u96fb\u5b50\u5546\u53d6\u5f15\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3002<\/a><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/vibetrace.com\/ja\/\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u5c0f\u58f2\u696d\/\" data-type=\"page\" data-id=\"25890\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc<\/a> \u30de\u30c3\u30d4\u30f3\u30b0\uff1a<\/strong> \u3059\u3079\u3066\u306e\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3067\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u8ffd\u8de1\u304a\u3088\u3073\u5206\u6790\u3057\u3001\u4e00\u8cab\u3057\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u78ba\u4fdd\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<p>\u8ffd\u8de1\u3068\u30b8\u30e3\u30fc\u30cb\u30fc \u30de\u30c3\u30d4\u30f3\u30b0\u306e\u305f\u3081\u306e\u30c4\u30fc\u30eb\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vibetrace \u306f\u3001\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u7d71\u5408\u7684\u306b\u8ffd\u8de1\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. \u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>AI \u642d\u8f09\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8:<\/strong> \u4e00\u822c\u7684\u306a\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u5fdc\u3057\u3001\u8cfc\u5165\u30d7\u30ed\u30bb\u30b9\u3092\u901a\u3058\u3066\u9867\u5ba2\u3092\u30ac\u30a4\u30c9\u3067\u304d\u308b AI \u99c6\u52d5\u578b\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u4f7f\u7528\u3057\u3066\u300124 \u6642\u9593\u5e74\u4e2d\u7121\u4f11\u306e\u5373\u6642\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\n<ul class=\"wp-block-list\">\n<li>Tidio \u306f\u3053\u308c\u306b\u9069\u3057\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\u30d8\u30eb\u30d7\u30c7\u30b9\u30af \u30bd\u30d5\u30c8\u30a6\u30a7\u30a2:<\/strong> \u8907\u6570\u306e\u30c1\u30e3\u30cd\u30eb (\u96fb\u5b50\u30e1\u30fc\u30eb\u3001\u30bd\u30fc\u30b7\u30e3\u30eb \u30e1\u30c7\u30a3\u30a2\u3001\u96fb\u8a71) \u306b\u308f\u305f\u308b\u554f\u3044\u5408\u308f\u305b\u3084\u82e6\u60c5\u3092\u5358\u4e00\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u7ba1\u7406\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u696d\u52d9\u3092\u52b9\u7387\u5316\u3057\u307e\u3059\u3002\n<ul class=\"wp-block-list\">\n<li>\u30b4\u30eb\u30ae\u30a2\u30b9\u306f <a href=\"https:\/\/vibetrace.com\/ja\/shopify-\u8ca9\u58f2\u8005\u5411\u3051\u306e\u30c8\u30c3\u30d7-10-\u30d8\u30eb\u30d7\u30c7\u30b9\u30af-\u30bd\u30d5\u30c8\u30a6\u30a7\/\" data-type=\"post\" data-id=\"17774\">\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. \u5728\u5eab\u7ba1\u7406:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u5728\u5eab\u8ffd\u8de1:<\/strong> \u9867\u5ba2\u306b\u88fd\u54c1\u306e\u5728\u5eab\u72b6\u6cc1\u306b\u95a2\u3059\u308b\u6b63\u78ba\u306a\u60c5\u5831\u3092\u63d0\u4f9b\u3057\u3001\u5728\u5eab\u5207\u308c\u306b\u3088\u308b\u4e0d\u6e80\u3092\u8efd\u6e1b\u3057\u307e\u3059\u3002\n<ul class=\"wp-block-list\">\n<li>\u3053\u3061\u3089\u306f <a href=\"https:\/\/www.forbes.com\/advisor\/business\/software\/best-inventory-management-software\/\" data-type=\"link\" data-id=\"https:\/\/www.forbes.com\/advisor\/business\/software\/best-inventory-management-software\/\" target=\"_blank\" rel=\"noopener\">\u30d5\u30a9\u30fc\u30d6\u30b9\u304c\u4f5c\u6210\u3057\u305f\u30ea\u30b9\u30c8<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\u81ea\u52d5\u518d\u6ce8\u6587:<\/strong> \u9700\u8981\u3092\u4e88\u6e2c\u3057\u3001\u88dc\u5145\u30d7\u30ed\u30bb\u30b9\u3092\u81ea\u52d5\u5316\u3057\u3066\u3001\u4eba\u6c17\u5546\u54c1\u304c\u5e38\u306b\u5165\u624b\u53ef\u80fd\u3067\u3042\u308b\u3053\u3068\u3092\u4fdd\u8a3c\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n<div class=\"gb-container gb-container-7b568b8d\"><div class=\"gb-inside-container\">\n\n<div class=\"gb-headline gb-headline-88b6c416 gb-headline-text\">\u9867\u5ba2\u4f53\u9a13\u304c\u6b20\u3051\u3066\u3044\u307e\u3059\u304b?<\/div>\n\n\n\n<div class=\"gb-headline gb-headline-01d03e37 gb-headline-text\">\u7d20\u6674\u3089\u3057\u3044\u9867\u5ba2\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u305f\u3044\u3068\u304a\u8003\u3048\u3067\u3059\u304b? \u5f53\u793e\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3001\u30ab\u30b9\u30bf\u30de\u30fc \u30b8\u30e3\u30fc\u30cb\u30fc\u5168\u4f53\u3092\u30b5\u30dd\u30fc\u30c8\u3067\u304d\u307e\u3059\u3002\u5c02\u7528\u306e\u9867\u5ba2\u30c7\u30fc\u30bf \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb \u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/div>\n\n\n<div class=\"gb-button-wrapper gb-button-wrapper-b6496486\">\n\n<a class=\"gb-button gb-button-4f70dbbd gb-button-text vt-register vt-track-click\" href=\"https:\/\/vibetrace.com\/ja\/\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\u30b5\u30fc\u30d3\u30b9\/\">\u7121\u6599\u306eCX\u76e3\u67fb<\/a>\n\n<\/div>\n<\/div><\/div>\n\n\n<h3 class=\"wp-block-heading\">5. \u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30d7\u30ed\u30b0\u30e9\u30e0:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0:<\/strong> \u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3 \u30dd\u30a4\u30f3\u30c8\u306e\u8ffd\u8de1\u3068\u5831\u916c\u4ed8\u4e0e\u3092\u81ea\u52d5\u5316\u3057\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30aa\u30d5\u30a1\u30fc\u3068\u5831\u916c\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u9867\u5ba2\u30c7\u30fc\u30bf \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0 (CDP):<\/strong> \u30c7\u30fc\u30bf\u3092\u96c6\u7d04\u3057\u3001\u9867\u5ba2\u884c\u52d5\u3092\u5305\u62ec\u7684\u306b\u7406\u89e3\u3057\u305f\u4e0a\u3067\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u7279\u5178\u3084\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<p>Vibetrace\u306f\u7d44\u307f\u8fbc\u307f\u306e <a href=\"https:\/\/vibetrace.com\/ja\/\u9867\u5ba2\u30c7\u30fc\u30bf\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\/\" data-type=\"page\" data-id=\"14230\">\u5c0f\u58f2\u696d\u5411\u3051 CDP<\/a>\u7121\u5236\u9650\u306e\u30b9\u30b1\u30fc\u30e9\u30d3\u30ea\u30c6\u30a3\u6a5f\u80fd\u3092\u5099\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. \u5e97\u5185\u4f53\u9a13:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30bb\u30eb\u30d5\u30c1\u30a7\u30c3\u30af\u30a2\u30a6\u30c8\u30b7\u30b9\u30c6\u30e0:<\/strong> \u9867\u5ba2\u304c\u81ea\u5206\u3067\u5546\u54c1\u3092\u30b9\u30ad\u30e3\u30f3\u3057\u3066\u652f\u6255\u3044\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u5f85\u3061\u6642\u9593\u3092\u77ed\u7e2e\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30e2\u30d0\u30a4\u30eb POS \u30b7\u30b9\u30c6\u30e0:<\/strong> \u8ca9\u58f2\u54e1\u304c\u5e97\u8217\u5185\u306e\u3069\u3053\u306b\u3044\u3066\u3082\u9867\u5ba2\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u3001\u53d6\u5f15\u3092\u5b8c\u4e86\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u5229\u4fbf\u6027\u304c\u5411\u4e0a\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">7. \u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3068\u30ec\u30d3\u30e5\u30fc:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u7ba1\u7406\u30c4\u30fc\u30eb:<\/strong> \u9867\u5ba2\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u53ce\u96c6\u3057\u3066\u5206\u6790\u3057\u3001\u554f\u984c\u306b\u8fc5\u901f\u306b\u5bfe\u51e6\u3057\u3066\u30b7\u30e7\u30c3\u30d4\u30f3\u30b0\u4f53\u9a13\u3092\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30ec\u30d3\u30e5\u30fc\u306e\u96c6\u7d04:<\/strong> \u8907\u6570\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u308f\u305f\u3063\u3066\u9867\u5ba2\u30ec\u30d3\u30e5\u30fc\u3092\u76e3\u8996\u3057\u3066\u5bfe\u5fdc\u3057\u3001\u4fe1\u983c\u3092\u69cb\u7bc9\u3057\u3066\u8a55\u5224\u3092\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<p>Vibetrace \u304c\u63d0\u4f9b\u3059\u308b\u306e\u306f\u3001 <a href=\"https:\/\/vibetrace.com\/ja\/\u9867\u5ba2\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af-\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\/\" data-type=\"page\" data-id=\"14433\">\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u7ba1\u7406\u30c4\u30fc\u30eb<\/a> \u30aa\u30f3\u30b5\u30a4\u30c8\u3068\u5c02\u7528\u30e9\u30f3\u30c7\u30a3\u30f3\u30b0\u30da\u30fc\u30b8\u306e\u4e21\u65b9\u306b\u7d71\u5408\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">8. \u4fa1\u683c\u3068\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30c0\u30a4\u30ca\u30df\u30c3\u30af \u30d7\u30e9\u30a4\u30b7\u30f3\u30b0 \u30bd\u30d5\u30c8\u30a6\u30a7\u30a2:<\/strong> \u9700\u8981\u3001\u7af6\u4e89\u3001\u305d\u306e\u4ed6\u306e\u8981\u56e0\u306b\u57fa\u3065\u3044\u3066\u4fa1\u683c\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u8abf\u6574\u3057\u3001\u58f2\u4e0a\u3068\u53ce\u76ca\u6027\u3092\u6700\u5927\u5316\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3\u7ba1\u7406\u30c4\u30fc\u30eb:<\/strong> \u3059\u3079\u3066\u306e\u30c1\u30e3\u30cd\u30eb\u306b\u308f\u305f\u308b\u8ca9\u58f2\u3068\u5272\u5f15\u306e\u52b9\u679c\u3092\u8a08\u753b\u3001\u5b9f\u884c\u3001\u8ffd\u8de1\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n<div class=\"gb-container gb-container-4fe8fb59\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-4e3009e9\">\n<div class=\"gb-grid-column gb-grid-column-2156c324\"><div class=\"gb-container gb-container-2156c324\"><div class=\"gb-inside-container\">\n\n<p class=\"gb-headline gb-headline-becb76a4 gb-headline-text\">\u3053\u306e\u8a18\u4e8b\u306f\u6c17\u306b\u5165\u3063\u3066\u3044\u307e\u3059\u304b?<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-d0253076 gb-headline-text\">CX for Retail \u5c02\u7528\u306e\u30cb\u30e5\u30fc\u30b9\u30ec\u30bf\u30fc\u306b\u3054\u53c2\u52a0\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n<div class=\"gb-container gb-container-d5704067\"><div class=\"gb-inside-container\">\n<div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2022\/11\/female_avg-1024x1024.jpeg\" alt=\"\" class=\"wp-image-15727\" style=\"width:188px;height:188px\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2022\/11\/female_avg.jpeg 1024w, https:\/\/vibetrace.com\/wp-content\/uploads\/2022\/11\/female_avg-300x300.jpeg 300w, https:\/\/vibetrace.com\/wp-content\/uploads\/2022\/11\/female_avg-150x150.jpeg 150w, https:\/\/vibetrace.com\/wp-content\/uploads\/2022\/11\/female_avg-768x768.jpeg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div><\/div>\n\n\n<p class=\"gb-headline gb-headline-ef94572a gb-headline-text\">\u30c7\u30b8\u30bf\u30eb\u53ce\u76ca\u3092\u6700\u9069\u5316\u3059\u308b\u305f\u3081\u306b\u672c\u5f53\u306b\u91cd\u8981\u306a\u3053\u3068\u3092\u5e38\u306b\u628a\u63e1\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<form style=\"width:100%; display:block; text-align:center; margin:0px auto 20px auto\" action=\"https:\/\/pages.vtcdn.net\/lists\/213\/2626\/0MOEaLRBEknB\/subscribe\" name=\"blue_woman\" method=\"POST\" target=\"_blank\" data-trp-original-action=\"https:\/\/pages.vtcdn.net\/lists\/213\/2626\/0MOEaLRBEknB\/subscribe\">\n<div style=\"width:100%; margin:10px 0\"><input style=\"width:100%\" type=\"text\" name=\"email\" value=\"\" placeholder=\"\u96fb\u5b50\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\"><\/div>\n<div style=\"width:100%; margin:10px 0\"><input style=\"width:100%\" type=\"text\" name=\"firstname\" value=\"\" placeholder=\"\u30d5\u30a1\u30fc\u30b9\u30c8\u30cd\u30fc\u30e0\"><\/div>\n<input type=\"hidden\" name=\"source\" value=\"blog_blue_woman\">\n<input type=\"text\" name=\"__em\" value=\"\" style=\"display:none\">\n<input type=\"text\" name=\"__email\" value=\"\" style=\"display:none\">\n<input type=\"text\" name=\"__name\" value=\"\" style=\"display:none\">\n<div class=\"gb-button-wrapper\">\n<button type=\"submit\" class=\"gb-button gb-button-text\" style=\"width:100%\">\u8cfc\u8aad\u3057\u3066\u304f\u3060\u3055\u3044<\/button>\n<\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"ja\"\/><\/form>\n\n\n\n<p class=\"has-small-font-size\">\u30dc\u30bf\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u3001\u5f53\u793e\u306e\u5185\u5bb9\u306b\u540c\u610f\u3057\u305f\u3082\u306e\u3068\u307f\u306a\u3055\u308c\u307e\u3059 <a rel=\"noreferrer noopener\" href=\"https:\/\/vibetrace.com\/ja\/\u898f\u7d04\u3068\u6761\u4ef6\/\" target=\"_blank\">\u5229\u7528\u898f\u7d04<\/a>\u3002\u307e\u305f\u3001\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u78ba\u8a8d\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n<h3 class=\"wp-block-heading\">9. \u9867\u5ba2\u30c7\u30fc\u30bf\u5206\u6790:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u5206\u6790\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0:<\/strong> \u9867\u5ba2\u306e\u884c\u52d5\u3068\u8cfc\u5165\u30d1\u30bf\u30fc\u30f3\u3092\u5206\u6790\u3057\u3066\u30d3\u30b8\u30cd\u30b9\u4e0a\u306e\u610f\u601d\u6c7a\u5b9a\u306b\u5f79\u7acb\u3066\u3001\u9867\u5ba2\u4f53\u9a13\u3092\u6700\u9069\u5316\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30bb\u30b0\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u30c4\u30fc\u30eb:<\/strong> \u4eba\u53e3\u7d71\u8a08\u3001\u884c\u52d5\u3001\u8cfc\u5165\u5c65\u6b74\u306b\u57fa\u3065\u3044\u3066\u9867\u5ba2\u3092\u30bb\u30b0\u30e1\u30f3\u30c8\u306b\u5206\u5272\u3057\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u304a\u3088\u3073\u8ca9\u58f2\u6226\u7565\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<p>\u30c7\u30fc\u30bf\u99c6\u52d5\u578b\u306eVibetrace\u306f\u3001 <a href=\"https:\/\/vibetrace.com\/ja\/\u9867\u5ba2\u306e\u30bb\u30b0\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\/\" data-type=\"page\" data-id=\"24126\">\u7d20\u6674\u3089\u3057\u3044\u5206\u6790\u3068\u30bb\u30b0\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u6a5f\u80fd<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">10. \u30ad\u30e5\u30fc\u7ba1\u7406:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u4e88\u7d04\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb:<\/strong> \u9867\u5ba2\u304c\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u5e97\u8217\u8a2a\u554f\u3084\u76f8\u8ac7\u3092\u4e88\u7d04\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u500b\u5225\u306e\u5bfe\u5fdc\u304c\u4fdd\u8a3c\u3055\u308c\u3001\u5f85\u3061\u6642\u9593\u304c\u77ed\u7e2e\u3055\u308c\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u4eee\u60f3\u30ad\u30e5\u30fc\u30a4\u30f3\u30b0\u30b7\u30b9\u30c6\u30e0:<\/strong> \u9867\u5ba2\u304c\u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea\u7d4c\u7531\u3067\u4eee\u60f3\u30ad\u30e5\u30fc\u306b\u53c2\u52a0\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u7269\u7406\u7684\u306a\u5f85\u3061\u6642\u9593\u3092\u77ed\u7e2e\u3057\u3001\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">11. \u8cfc\u5165\u5f8c\u306e\u4f53\u9a13:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u6ce8\u6587\u8ffd\u8de1\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2:<\/strong> \u6ce8\u6587\u72b6\u6cc1\u3068\u914d\u9054\u6642\u9593\u306b\u95a2\u3059\u308b\u6700\u65b0\u60c5\u5831\u3092\u9867\u5ba2\u306b\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u8fd4\u54c1\u7ba1\u7406:<\/strong> \u8fd4\u54c1\u3092\u8ffd\u8de1\u3057\u3001\u8fd4\u91d1\u3092\u81ea\u52d5\u5316\u3057\u3001\u4ea4\u63db\u3092\u52b9\u7387\u7684\u306b\u7ba1\u7406\u3059\u308b\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u4f7f\u7528\u3057\u3066\u3001\u8fd4\u54c1\u30d7\u30ed\u30bb\u30b9\u3092\u5408\u7406\u5316\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">12. \u5f93\u696d\u54e1\u306e\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3068\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u5b66\u7fd2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0 (LMS):<\/strong> \u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u3001\u88fd\u54c1\u77e5\u8b58\u3001\u8ca9\u58f2\u30c6\u30af\u30cb\u30c3\u30af\u306b\u95a2\u3059\u308b\u7d99\u7d9a\u7684\u306a\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3092\u5f93\u696d\u54e1\u306b\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u5f93\u696d\u54e1\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0:<\/strong> \u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u4f7f\u7528\u3057\u3066\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u3092\u6e2c\u5b9a\u3057\u307e\u3059\u3002\u3053\u308c\u306f\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u54c1\u8cea\u306b\u76f4\u63a5\u5f71\u97ff\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>\u3042\u306a\u305f\u306e CX \u30c6\u30c3\u30af \u30b9\u30bf\u30c3\u30af\u306f\u4f55\u3067\u3059\u304b?<\/p>","protected":false},"excerpt":{"rendered":"<p>\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u5c0f\u58f2\u696d\u306b\u304a\u3051\u308b\u9867\u5ba2\u4f53\u9a13 (CX) \u306e\u3055\u307e\u3056\u307e\u306a\u8981\u7d20\u306b\u5bfe\u5fdc\u3057\u3001\u52b9\u7387\u6027\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u3001\u2026 \u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 <a title=\"2024 \u5e74\u306e\u30d9\u30b9\u30c8 \u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9 \u30c4\u30fc\u30eb\" class=\"read-more\" href=\"https:\/\/vibetrace.com\/ja\/\u6700\u9ad8\u306e\u9867\u5ba2\u4f53\u9a13\u30c4\u30fc\u30eb\/\" aria-label=\"\u30d9\u30b9\u30c8 \u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9 \u30c4\u30fc\u30eb 2024 \u306b\u3064\u3044\u3066 \u3055\u3089\u306b\u8aad\u3080\"> 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