{"id":26310,"date":"2024-06-16T20:27:42","date_gmt":"2024-06-16T20:27:42","guid":{"rendered":"https:\/\/vibetrace.com\/?p=26310"},"modified":"2024-06-16T20:34:21","modified_gmt":"2024-06-16T20:34:21","slug":"top-customer-experience-blogs","status":"publish","type":"post","link":"https:\/\/vibetrace.com\/ja\/\u30c8\u30c3\u30d7\u9867\u5ba2\u4f53\u9a13\u30d6\u30ed\u30b0\/","title":{"rendered":"\u30c8\u30c3\u30d7\u9867\u5ba2\u4f53\u9a13\u30d6\u30ed\u30b0"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div>\n<p>\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u30d5\u30a9\u30ed\u30fc\u3067\u304d\u308b\u6700\u9ad8\u306e\u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9 \u30cb\u30e5\u30fc\u30b9\u30ec\u30bf\u30fc\u306e\u30ea\u30b9\u30c8\u3092\u4ee5\u4e0b\u306b\u793a\u3057\u307e\u3059\u3002 <\/p>\n\n\n\n<p>\u3069\u306e\u30cb\u30e5\u30fc\u30b9\u30ec\u30bf\u30fc\u3092\u63b2\u8f09\u3059\u308b\u304b\u3092\u6c7a\u5b9a\u3059\u308b\u65b9\u6cd5:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u60c5\u5831\u306e\u8cea\u3068\u4fa1\u5024<\/li>\n\n\n\n<li>\u5c0f\u58f2\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068CxP\u306b\u6ce8\u529b<\/li>\n\n\n\n<li>\u60c5\u5831\u306e\u983b\u5ea6<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2024\u5e74\u306bCX\u30d6\u30ed\u30b0\u3092\u8cfc\u8aad\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059<\/h3>\n\n\n\n<p><a href=\"https:\/\/vibetrace.com\/ja\/blog\/\" data-type=\"page\" data-id=\"13745\">vibetrace.com\/\u30d6\u30ed\u30b0<\/a><\/p>\n\n\n\n<p>Vibetrace \u306f\u5c0f\u58f2\u696d\u306b\u7279\u5316\u3057\u305f\u9867\u5ba2\u4f53\u9a13\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002 <\/p>\n\n\n\n<p><a href=\"https:\/\/customerthink.com\/category\/blog\" target=\"_blank\" rel=\"noopener\">customerthink.com\/category\/blog<\/a><\/p>\n\n\n\n<p>CustomerThink \u306f\u3001\u9867\u5ba2\u4e2d\u5fc3\u306e\u30d3\u30b8\u30cd\u30b9\u5411\u3051\u306e\u60c5\u5831\u306e\u30a2\u30b0\u30ea\u30b2\u30fc\u30bf\u30fc\u3067\u3059\u3002<\/p>\n\n\n\n<p><a href=\"https:\/\/www.peoplemetrics.com\/blog\" target=\"_blank\" rel=\"noopener\">peoplemetrics.com\/\u30d6\u30ed\u30b0<\/a><\/p>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5c02\u9580\u5bb6\u304c\u57f7\u7b46\u3059\u308bCX\u30d6\u30ed\u30b0<\/p>\n\n\n\n<p><a href=\"https:\/\/customergauge.com\/blog\" target=\"_blank\" rel=\"noopener\">customergauge.com\/\u30d6\u30ed\u30b0<\/a><\/p>\n\n\n\n<p>\u9867\u5ba2\u4e2d\u5fc3\u306e\u60c5\u5831\u306b\u95a2\u3059\u308b\u30db\u30c3\u30c8\u306a\u30c8\u30d4\u30c3\u30af: NPS\u3001\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u3001\u9867\u5ba2\u306e\u58f0<\/p>\n\n\n\n<p><a href=\"https:\/\/hyken.com\/blog\/\" target=\"_blank\" rel=\"noopener\">hyken.com\/\u30d6\u30ed\u30b0<\/a><\/p>\n\n\n\n<p>CX \u306e\u6700\u65b0\u30cb\u30e5\u30fc\u30b9\u3092\u628a\u63e1\u3059\u308b\u305f\u3081\u306e\u30ea\u30fc\u30c0\u30fc\u5411\u3051 CX \u30ea\u30bd\u30fc\u30b9<\/p>\n\n\n\n<p><a href=\"https:\/\/blogs.oracle.com\/cx\/\" target=\"_blank\" rel=\"noopener\">\u30d6\u30ed\u30b0:<\/a><\/p>\n\n\n\n<p>Oracle\u3092\u7d39\u4ecb\u3059\u308b\u5fc5\u8981\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u5f7c\u3089\u306e\u30d6\u30ed\u30b0\u306fCX\u6226\u7565\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3001\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306b\u7126\u70b9\u3092\u5f53\u3066\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><a href=\"https:\/\/www.cxnetwork.com\/\" target=\"_blank\" rel=\"noopener\">\u30db\u30fc\u30e0\u30da\u30fc\u30b8<\/a><\/p>\n\n\n\n<p>AI \u3084\u6d1e\u5bdf\u3092\u542b\u3080\u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u95a2\u3059\u308b\u30a4\u30f3\u30b9\u30d4\u30ec\u30fc\u30b7\u30e7\u30f3\u3068\u6d1e\u5bdf\u3002<\/p>\n\n\n\n<p><a href=\"https:\/\/cxm.co.uk\/category\/customer-experience\/\" target=\"_blank\" rel=\"noopener\">\u30a4\u30ae\u30ea\u30b9<\/a><\/p>\n\n\n\n<p>\u30d6\u30ed\u30b0\u4ee5\u4e0a\u306e\u3001\u9867\u5ba2\u4f53\u9a13\u306e\u30c8\u30d4\u30c3\u30af\u306b\u7126\u70b9\u3092\u5f53\u3066\u305f\u96d1\u8a8c<\/p>\n\n\n\n<p><a href=\"https:\/\/heartofthecustomer.com\/customer-experience-blog\/\" target=\"_blank\" rel=\"noopener\">\u7ffb\u8a33\u4f1a\u793e<\/a><\/p>\n\n\n\n<p>\u9867\u5ba2\u4f53\u9a13\u306b\u91cd\u70b9\u3092\u7f6e\u304f\u4ee3\u7406\u5e97\u3067\u3042\u308c\u3070\u3001CX \u306b\u95a2\u3059\u308b\u5171\u6709\u30c7\u30fc\u30bf\u304b\u3089\u30e1\u30ea\u30c3\u30c8\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p><a href=\"https:\/\/www.jswconsulting.de\/customer-experience-blog\/\" target=\"_blank\" rel=\"noopener\">\u65e5\u672c\u8a9e <\/a>\uff08\u30c9\u30a4\u30c4\u4eba\uff09<\/p>\n\n\n\n<p>\u3053\u306e\u30d6\u30ed\u30b0\u306f\u30c9\u30a4\u30c4\u8a9e\u3067\u3059\u304c\u3001\u6295\u7a3f\u983b\u5ea6\u306f\u5c11\u306a\u3044\u3067\u3059\u304c\u30d5\u30a9\u30ed\u30fc\u3059\u308b\u4fa1\u5024\u306f\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u30d5\u30a9\u30ed\u30fc\u3059\u308b\u306e\u306b\u6700\u9069\u306a\u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9 \u30cb\u30e5\u30fc\u30b9\u30ec\u30bf\u30fc\u306e\u30ea\u30b9\u30c8\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002\u3069\u306e\u30cb\u30e5\u30fc\u30b9\u30ec\u30bf\u30fc\u304c\u30d9\u30b9\u30c8\u304b\u3092\u5224\u65ad\u3059\u308b\u65b9\u6cd5\u306f\u6b21\u306e\u3068\u304a\u308a\u3067\u3059\u3002 <a title=\"\u30c8\u30c3\u30d7\u9867\u5ba2\u4f53\u9a13\u30d6\u30ed\u30b0\" class=\"read-more\" href=\"https:\/\/vibetrace.com\/ja\/\u30c8\u30c3\u30d7\u9867\u5ba2\u4f53\u9a13\u30d6\u30ed\u30b0\/\" aria-label=\"\u30c8\u30c3\u30d7\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30d6\u30ed\u30b0\u306b\u3064\u3044\u3066\u3055\u3089\u306b\u8aad\u3080\"> <\/a><\/p>","protected":false},"author":9,"featured_media":26317,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[43],"tags":[151],"class_list":["post-26310","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing-info","tag-customer-experience","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50"],"_links":{"self":[{"href":"https:\/\/vibetrace.com\/ja\/wp-json\/wp\/v2\/posts\/26310","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vibetrace.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vibetrace.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vibetrace.com\/ja\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/vibetrace.com\/ja\/wp-json\/wp\/v2\/comments?post=26310"}],"version-history":[{"count":7,"href":"https:\/\/vibetrace.com\/ja\/wp-json\/wp\/v2\/posts\/26310\/revisions"}],"predecessor-version":[{"id":26319,"href":"https:\/\/vibetrace.com\/ja\/wp-json\/wp\/v2\/posts\/26310\/revisions\/26319"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vibetrace.com\/ja\/wp-json\/wp\/v2\/media\/26317"}],"wp:attachment":[{"href":"https:\/\/vibetrace.com\/ja\/wp-json\/wp\/v2\/media?parent=26310"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vibetrace.com\/ja\/wp-json\/wp\/v2\/categories?post=26310"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vibetrace.com\/ja\/wp-json\/wp\/v2\/tags?post=26310"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}