{"id":20443,"date":"2023-05-25T10:51:39","date_gmt":"2023-05-25T10:51:39","guid":{"rendered":"https:\/\/vibetrace.com\/?p=20443"},"modified":"2023-07-11T10:54:53","modified_gmt":"2023-07-11T10:54:53","slug":"customer-churn-rate","status":"publish","type":"post","link":"https:\/\/vibetrace.com\/hu\/ugyfel-lemorzsolodasi-arany\/","title":{"rendered":"\u00dcgyf\u00e9l lemorzsol\u00f3d\u00e1si ar\u00e1ny"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div>\n<p>Az \u00fcgyfelek lemorzsol\u00f3d\u00e1si ar\u00e1nya, m\u00e1s n\u00e9ven lemorzsol\u00f3d\u00e1si ar\u00e1ny, egy olyan kulcsfontoss\u00e1g\u00fa m\u00e9r\u0151sz\u00e1m, amely betekint\u00e9st ny\u00fajt abba, hogy az \u00fcgyfelek mikor hagyj\u00e1k abba a v\u00e1s\u00e1rl\u00e1st egy v\u00e1llalkoz\u00e1st\u00f3l. <\/p>\n\n\n<style>.kb-table-of-content-nav.kb-table-of-content-id_3ed1ed-6c .kb-table-of-content-wrap{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kb-table-of-content-nav.kb-table-of-content-id_3ed1ed-6c .kb-table-of-contents-title-wrap{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kb-table-of-content-nav.kb-table-of-content-id_3ed1ed-6c .kb-table-of-contents-title{font-weight:regular;font-style:normal;}.kb-table-of-content-nav.kb-table-of-content-id_3ed1ed-6c .kb-table-of-content-wrap .kb-table-of-content-list{font-weight:regular;font-style:normal;margin-top:var(--global-kb-spacing-sm, 1.5rem);margin-right:0px;margin-bottom:0px;margin-left:0px;}<\/style>\n\n\n<p>V\u00e1llalkoz\u00e1sa sz\u00e1m\u00e1ra term\u00e9szetes k\u00f6rforg\u00e1s az \u00fcgyfelek megszerz\u00e9se \u00e9s elveszt\u00e9se, de a legfontosabb kih\u00edv\u00e1s annak biztos\u00edt\u00e1sa, hogy a v\u00e1llalkoz\u00e1s t\u00f6bb \u00fcgyfelet szerezzen, mint amennyit elvesz\u00edt.<\/p>\n\n\n\n<p>\u00cdgy az \u00fcgyfelek lemorzsol\u00f3d\u00e1si ar\u00e1ny\u00e1nak nyomon k\u00f6vet\u00e9se seg\u00edthet meg\u00e1llap\u00edtani, hogy v\u00e1llalkoz\u00e1sa megtartja-e a legt\u00f6bb \u00fcgyfelet, vagy elvesz\u00edti \u0151ket. Ez az\u00e9rt fontos, mert <strong>az \u00fcgyfelek megtart\u00e1sa olcs\u00f3bb \u00e9s egyszer\u0171bb, mint \u00faj \u00fcgyfelek megszerz\u00e9se. <\/strong><\/p>\n\n\n<div class=\"gb-container gb-container-7b568b8d\"><div class=\"gb-inside-container\">\n\n<div class=\"gb-headline gb-headline-88b6c416 gb-headline-text\">Seg\u00edts\u00e9gre van sz\u00fcks\u00e9ge \u00dcgyf\u00e9lszegment\u00e1ci\u00f3val kapcsolatban?<\/div>\n\n\n\n<div class=\"gb-headline gb-headline-01d03e37 gb-headline-text\">Az er\u0151s CDP alapj\u00e1n az \u00fcgyfeleket RFM-st\u00e1tusz, CLV vagy sok m\u00e1s elem alapj\u00e1n szegment\u00e1lhatja a sikeres marketingszegmensek \u00e9rdek\u00e9ben.<\/div>\n\n\n<div class=\"gb-button-wrapper gb-button-wrapper-b6496486\">\n\n<a class=\"gb-button gb-button-4f70dbbd gb-button-text vt-register vt-track-click\" href=\"https:\/\/vibetrace.com\/hu\/ugyfelszegmentacio\/\">Tudj meg t\u00f6bbet<\/a>\n\n<\/div>\n<\/div><\/div>\n\n\n<p>Ha v\u00e1llalkoz\u00e1sa magas \u00fcgyf\u00e9llemorzsol\u00f3d\u00e1si ar\u00e1nyt tapasztal, az a term\u00e9k\u00e9vel, szolg\u00e1ltat\u00e1s\u00e1val vagy marketingtev\u00e9kenys\u00e9g\u00e9vel kapcsolatos probl\u00e9m\u00e1ra utalhat. Ennek eredm\u00e9nyek\u00e9nt ez komoly h\u00e1tr\u00e1nyokat okozhat v\u00e1llalkoz\u00e1sa sz\u00e1m\u00e1ra a n\u00f6veked\u00e9s el\u00e9r\u00e9s\u00e9ben.<\/p>\n\n\n\n<p>A m\u00e9r\u0151sz\u00e1m elemz\u00e9se kiv\u00e1l\u00f3 lehet\u0151s\u00e9get jelenthet v\u00e1llalkoz\u00e1sa sz\u00e1m\u00e1ra a marketingstrat\u00e9gi\u00e1k fejleszt\u00e9s\u00e9re, az \u00fcgyfelek megtart\u00e1s\u00e1ra, valamint az \u00fcgyfelek sz\u00e1m\u00e1ra vonz\u00f3 term\u00e9kek vagy szolg\u00e1ltat\u00e1sok fejleszt\u00e9s\u00e9re.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Mi az \u00dcgyf\u00e9l lemorzsol\u00f3d\u00e1si ar\u00e1nya?<\/h2>\n\n\n<div class=\"gb-container gb-container-e183e0de\"><div class=\"gb-inside-container\">\n\n<p class=\"gb-headline gb-headline-a0f29df1 gb-headline-text\">Az \u00dcgyf\u00e9l lemorzsol\u00f3d\u00e1si ar\u00e1ny\u00e1nak meghat\u00e1roz\u00e1sa<\/p>\n\n\n\n<p>Az \u00fcgyfelek lemorzsol\u00f3d\u00e1si ar\u00e1nya egy olyan m\u00e9r\u0151sz\u00e1m, amellyel m\u00e9rhet\u0151 azon \u00fcgyfelek sz\u00e1ma, akik egy adott id\u0151szakon bel\u00fcl abbahagyj\u00e1k term\u00e9k\u00fck vagy szolg\u00e1ltat\u00e1suk haszn\u00e1lat\u00e1t.<\/p>\n\n<\/div><\/div>\n\n\n<p><\/p>\n\n\n\n<p>Ezenk\u00edv\u00fcl az \u00fcgyfelek lemorzsol\u00f3d\u00e1si ar\u00e1nya alapvet\u0151 m\u00e9r\u0151sz\u00e1m a v\u00e1llalkoz\u00e1sok sz\u00e1m\u00e1ra, mivel betekint\u00e9st ny\u00fajt az \u00fcgyfelek megtart\u00e1s\u00e1ra \u00e9s el\u00e9gedetts\u00e9g\u00e9re. Azt is jelzi, hogy az \u00fcgyfelek milyen ar\u00e1nyban hagyj\u00e1k el a v\u00e1llalkoz\u00e1st, \u00e9s nem termelnek t\u00f6bb\u00e9 bev\u00e9telt.<\/p>\n\n\n\n<p>Ennek a mutat\u00f3nak az elemz\u00e9se neh\u00e9znek t\u0171nhet, de a magas \u00fcgyf\u00e9llemorzsol\u00f3d\u00e1si ar\u00e1nyt mutat\u00f3 eredm\u00e9nyek minden v\u00e1llalkoz\u00e1s sz\u00e1m\u00e1ra k\u00f6lts\u00e9gesek lehetnek, mivel t\u00f6bb p\u00e9nzt \u00e9s er\u0151fesz\u00edt\u00e9st ig\u00e9nyel, hogy \u00faj \u00fcgyfeleket szerezzenek a t\u00e1voz\u00f3k hely\u00e9re.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u00dcgyf\u00e9l lemorzsol\u00f3d\u00e1si ar\u00e1ny k\u00e9plete<\/h3>\n\n\n\n<p>Az \u00fcgyf\u00e9l lemorzsol\u00f3d\u00e1si ar\u00e1ny\u00e1nak k\u00e9plete a k\u00f6vetkez\u0151k\u00e9ppen fejezhet\u0151 ki:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/03\/customer-churn-rate-formula-1024x512.png\" alt=\"\" class=\"wp-image-20445\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/03\/customer-churn-rate-formula-1024x512.png 1024w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/03\/customer-churn-rate-formula-300x150.png 300w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/03\/customer-churn-rate-formula-768x384.png 768w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/03\/customer-churn-rate-formula-18x9.png 18w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/03\/customer-churn-rate-formula.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>P\u00e9ld\u00e1ul, ha v\u00e1llalkoz\u00e1sa a h\u00f3napot 1000 \u00fcgyf\u00e9llel kezdi, \u00e9s a h\u00f3nap v\u00e9g\u00e9re 50 \u00fcgyfelet vesz\u00edt, akkor az \u00fcgyf\u00e9l lemorzsol\u00f3d\u00e1si ar\u00e1nya ebben a h\u00f3napban a k\u00f6vetkez\u0151 lesz:<\/p>\n\n\n\n<p><strong>\u00dcgyf\u00e9l lemorzsol\u00f3d\u00e1si ar\u00e1nya = (50\/1000) x 100 = 5%<\/strong><\/p>\n\n\n\n<p>Alternat\u00edv megold\u00e1sk\u00e9nt az \u00fcgyf\u00e9l lemorzsol\u00f3d\u00e1si ar\u00e1nya kisz\u00e1m\u00edthat\u00f3 az \u00fcgyf\u00e9lmegtart\u00e1si ar\u00e1ny felhaszn\u00e1l\u00e1s\u00e1val. Egyszer\u0171en t\u00f6rt\u00e9nik <strong>100-b\u00f3l levonva az \u00fcgyf\u00e9lmegtart\u00e1si ar\u00e1nyt. <\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Az \u00fcgyfelek lemorzsol\u00f3d\u00e1si ar\u00e1ny\u00e1nak referencia\u00e9rt\u00e9kei ipar\u00e1gonk\u00e9nt<\/h3>\n\n\n\n<p>Az \u00fcgyfelek lemorzsol\u00f3d\u00e1si ar\u00e1nya az \u00fczleti strat\u00e9gi\u00e1kt\u00f3l f\u00fcgg\u0151en v\u00e1ltozhat, b\u00e1r ipar\u00e1gonk\u00e9nt is v\u00e1ltozhat. A mutat\u00f3 egyszer\u0171bb elemz\u00e9s\u00e9hez haszn\u00e1lja a<strong> <\/strong>a megtart\u00e1si ar\u00e1ny lehet a legjobb megold\u00e1s, \u00edgy mindk\u00e9t mutat\u00f3n kereszt\u00fcl jobban meg\u00e9rtheti \u00fcgyfelei viselked\u00e9s\u00e9t.<\/p>\n\n\n\n<p>A megl\u00e9v\u0151 \u00fcgyfelek sz\u00e1zal\u00e9kos ar\u00e1nya, akik egy adott id\u0151szak ut\u00e1n tov\u00e1bbra is az \u00d6n \u00fcgyfelei maradnak, a k\u00f6vetkez\u0151 n\u00e9ven szerepel: <strong>\u00fcgyf\u00e9lmegtart\u00e1si ar\u00e1ny<\/strong>.<\/p>\n\n\n\n<p>\u00cdme az \u00fcgyf\u00e9lmegtart\u00e1si r\u00e1ta adatai a szerint <a href=\"https:\/\/customergauge.com\/blog\/average-churn-rate-by-industry\" target=\"_blank\" rel=\"noopener\">CustomerGauge<\/a>:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/03\/customer-retention-rate-by-industry-1024x1024.png\" alt=\"\" class=\"wp-image-20446\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/03\/customer-retention-rate-by-industry-1024x1024.png 1024w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/03\/customer-retention-rate-by-industry-300x300.png 300w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/03\/customer-retention-rate-by-industry-150x150.png 150w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/03\/customer-retention-rate-by-industry-768x768.png 768w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/03\/customer-retention-rate-by-industry-12x12.png 12w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/03\/customer-retention-rate-by-industry.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Egyszer\u0171en cs\u00f6kkentse a meg\u0151rz\u00e9si ar\u00e1nyt 100-r\u00f3l, hogy kisz\u00e1m\u00edtsa a visszatart\u00e1sb\u00f3l sz\u00e1rmaz\u00f3 lemorzsol\u00f3d\u00e1st:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/03\/customer-churn-rate-by-industry-1024x1024.png\" alt=\"\" class=\"wp-image-20447\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/03\/customer-churn-rate-by-industry-1024x1024.png 1024w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/03\/customer-churn-rate-by-industry-300x300.png 300w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/03\/customer-churn-rate-by-industry-150x150.png 150w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/03\/customer-churn-rate-by-industry-768x768.png 768w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/03\/customer-churn-rate-by-industry-12x12.png 12w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/03\/customer-churn-rate-by-industry.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Ipar&nbsp;<\/strong><\/td><td><strong>Vev\u0151i lemorzsol\u00f3d\u00e1si ar\u00e1nyok<\/strong><\/td><\/tr><tr><td>Energia\/k\u00f6zm\u0171vek<\/td><td>11%<\/td><\/tr><tr><td>IT szolg\u00e1ltat\u00e1sok<\/td><td>12%<\/td><\/tr><tr><td>Sz\u00e1m\u00edt\u00f3g\u00e9pes program<\/td><td>14%<\/td><\/tr><tr><td>Ipari szolg\u00e1ltat\u00e1sok<\/td><td>17%<\/td><\/tr><tr><td>P\u00e9nz\u00fcgyi szolg\u00e1ltat\u00e1sok<\/td><td>19%<\/td><\/tr><tr><td>Professzion\u00e1lis szolg\u00e1ltat\u00e1sok<\/td><td>27%<\/td><\/tr><tr><td>T\u00e1vk\u00f6zl\u00e9s<\/td><td>31%<\/td><\/tr><tr><td>Gy\u00e1rt\u00e1s<\/td><td>35%<\/td><\/tr><tr><td>Logisztika<\/td><td>40%<\/td><\/tr><tr><td>Fogyaszt\u00f3i Csomagol\u00e1si \u00c1ruk<\/td><td>40%<\/td><\/tr><tr><td>Nagyker<\/td><td>56%<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Az adatok egy blogbejegyz\u00e9sb\u0151l sz\u00e1rmaznak <a href=\"https:\/\/customergauge.com\/blog\/average-churn-rate-by-industry\" target=\"_blank\" rel=\"noopener\">CustomerGauge<\/a> amely bemutatja az \u00e1tlagos v\u00e1s\u00e1rl\u00f3i lemorzsol\u00f3d\u00e1si ar\u00e1nyokat ipar\u00e1gonk\u00e9nt. A t\u00e1bl\u00e1zat t\u00edz k\u00fcl\u00f6nb\u00f6z\u0151 ipar\u00e1gat \u00e9s a hozz\u00e1juk tartoz\u00f3 lemorzsol\u00f3d\u00e1si ar\u00e1nyt sorol fel sz\u00e1zal\u00e9kban.&nbsp;<\/p>\n\n\n\n<p>Az adatok azt mutatj\u00e1k, hogy a legalacsonyabb lemorzsol\u00f3d\u00e1si ar\u00e1ny az energia\/k\u00f6zm\u0171ipar rendelkezik 11%-val, ezt k\u00f6veti az IT-szolg\u00e1ltat\u00e1sok 12%-vel, \u00e9s a sz\u00e1m\u00edt\u00e1si szoftverek 14%-val. A spektrum m\u00e1sik v\u00e9g\u00e9n a nagykereskedelem rendelkezik a legmagasabb lemorzsol\u00f3d\u00e1si r\u00e1t\u00e1val, 56%, ezt k\u00f6veti a Consumer Package Goods \u00e9s a Logisztika 40%-val.&nbsp;<\/p>\n\n\n\n<p>Az adatok \u00e9rt\u00e9kes betekint\u00e9st ny\u00fajtanak az ezen ipar\u00e1gakban m\u0171k\u00f6d\u0151 v\u00e1llalkoz\u00e1sok sz\u00e1m\u00e1ra, hogy meg\u00e9rts\u00e9k \u00fcgyf\u00e9lmegtart\u00e1si ar\u00e1nyaikat, \u00e9s \u00f6sszehasonl\u00edts\u00e1k magukat az ipar\u00e1gi \u00e1tlagokkal.<\/p>\n\n\n<div class=\"gb-container gb-container-4fe8fb59\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-4e3009e9\">\n<div class=\"gb-grid-column gb-grid-column-2156c324\"><div class=\"gb-container gb-container-2156c324\"><div class=\"gb-inside-container\">\n\n<p class=\"gb-headline gb-headline-becb76a4 gb-headline-text\">Szeretn\u00e9l naprak\u00e9sz lenni a marketinggel kapcsolatban?<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-d0253076 gb-headline-text\">Iratkozzon fel Retail CX h\u00edrlevel\u00fcnkre!<\/p>\n\n\n<div class=\"gb-container gb-container-d5704067\"><div class=\"gb-inside-container\">\n<div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/01\/image-2-1024x1024.png\" alt=\"\" class=\"wp-image-17448\" style=\"width:237px;height:237px\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/01\/image-2.png 1024w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/01\/image-2-300x300.png 300w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/01\/image-2-150x150.png 150w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/01\/image-2-768x768.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div><\/div>\n\n\n<p class=\"gb-headline gb-headline-ef94572a gb-headline-text\">Maradjon kapcsolatban azzal, ami igaz\u00e1n fontos digit\u00e1lis bev\u00e9telei optimaliz\u00e1l\u00e1s\u00e1hoz.<\/p>\n\n\n\n<form style=\"width:100%; display:block; text-align:center; margin:0px auto 20px auto\" action=\"https:\/\/pages.vtcdn.net\/lists\/213\/2626\/0MOEaLRBEknB\/subscribe\" name=\"blue_woman\" method=\"POST\" target=\"_blank\" data-trp-original-action=\"https:\/\/pages.vtcdn.net\/lists\/213\/2626\/0MOEaLRBEknB\/subscribe\">\n<div style=\"width:100%; margin:10px 0\"><input style=\"width:100%\" type=\"text\" name=\"email\" value=\"\" placeholder=\"Email c\u00edm\"><\/div>\n<div style=\"width:100%; margin:10px 0\"><input style=\"width:100%\" type=\"text\" name=\"firstname\" value=\"\" placeholder=\"Keresztn\u00e9v\"><\/div>\n<input type=\"hidden\" name=\"source\" value=\"blog_green_man\">\n<input type=\"text\" name=\"__em\" value=\"\" style=\"display:none\">\n<input type=\"text\" name=\"__email\" value=\"\" style=\"display:none\">\n<input type=\"text\" name=\"__name\" value=\"\" style=\"display:none\">\n<div class=\"gb-button-wrapper\">\n<button type=\"submit\" class=\"gb-button gb-button-text\" style=\"width:100%\">Iratkozz fel<\/button>\n<\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"hu\"\/><\/form>\n\n\n\n<p class=\"has-small-font-size\">A gombra kattintva elfogadja a mi <a rel=\"noreferrer noopener\" href=\"https:\/\/vibetrace.com\/hu\/felhasznalasi-feltetelek\/\" target=\"_blank\">Felhaszn\u00e1l\u00e1si felt\u00e9telek<\/a>. Ezenk\u00edv\u00fcl meg kell er\u0151s\u00edtenie az e-mail c\u00edm\u00e9t.<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n<p>Ha elfogadja ezeket az adatokat, jobban meg\u00e9rti a gyakori \u00e1tlagokat, \u00e9s a k\u00f6vetkez\u0151 alkalommal, amikor megl\u00e1tja a lemorzsol\u00f3d\u00e1si ar\u00e1nyt, felhaszn\u00e1lhatja az adatokat annak meghat\u00e1roz\u00e1s\u00e1ra, hogy v\u00e1llalkoz\u00e1sa milyen j\u00f3l teljes\u00edt.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Hogyan lehet nyomon k\u00f6vetni az \u00fcgyfelek lemorzsol\u00f3d\u00e1si ar\u00e1ny\u00e1t?<\/h3>\n\n\n\n<p>Az \u00fcgyfelek lemorzsol\u00f3d\u00e1si ar\u00e1ny\u00e1nak nyomon k\u00f6vet\u00e9se seg\u00edthet azonos\u00edtani azokat a ter\u00fcleteket, amelyeken jav\u00edtani kell term\u00e9ke, szolg\u00e1ltat\u00e1sa vagy marketingtev\u00e9kenys\u00e9ge ter\u00e9n az \u00fcgyfelek megtart\u00e1s\u00e1nak n\u00f6vel\u00e9se \u00e9s az elfordul\u00e1si ar\u00e1ny cs\u00f6kkent\u00e9se \u00e9rdek\u00e9ben. Val\u00f3j\u00e1ban ez lehet\u0151v\u00e9 teszi, hogy megalapozott d\u00f6nt\u00e9seket hozzon a n\u00f6veked\u00e9s \u00e9s a siker el\u0151mozd\u00edt\u00e1sa \u00e9rdek\u00e9ben.<\/p>\n\n\n\n<p>Sz\u00e1mos eszk\u00f6z \u00e1ll rendelkez\u00e9sre az \u00fcgyfelek lemorzsol\u00f3d\u00e1si ar\u00e1ny\u00e1nak nyomon k\u00f6vet\u00e9s\u00e9re, a v\u00e1llalkoz\u00e1s m\u00e9ret\u00e9t\u0151l \u00e9s t\u00edpus\u00e1t\u00f3l f\u00fcgg\u0151en. \u00cdme n\u00e9h\u00e1ny n\u00e9pszer\u0171 eszk\u00f6z, amelyeket online tal\u00e1lhat:<\/p>\n\n\n\n<p><strong>Felhaszn\u00e1l\u00f3i elemz\u0151 eszk\u00f6z<\/strong>: Az olyan felhaszn\u00e1l\u00f3i elemz\u0151 eszk\u00f6z\u00f6k, mint a Mixpanel, seg\u00edtenek nyomon k\u00f6vetni a felhaszn\u00e1l\u00f3i elk\u00f6telez\u0151d\u00e9st \u00e9s viselked\u00e9st t\u00f6bb csatorn\u00e1n kereszt\u00fcl. K\u00fcl\u00f6nf\u00e9le lemorzsol\u00f3d\u00e1si mutat\u00f3kat biztos\u00edt, p\u00e9ld\u00e1ul a felhaszn\u00e1l\u00f3megtart\u00e1si ar\u00e1nyt \u00e9s a lemorzsol\u00f3dott felhaszn\u00e1l\u00f3k elemz\u00e9s\u00e9t. Ezenk\u00edv\u00fcl betekint\u00e9st ny\u00fajt az \u00fcgyfelek viselked\u00e9s\u00e9be, \u00e9s eszk\u00f6z\u00f6ket biztos\u00edt a vesz\u00e9lyeztetett \u00fcgyfelek azonos\u00edt\u00e1s\u00e1hoz.<\/p>\n\n\n\n<p><strong>A Google Analytics:<\/strong> A Google Analytics egy ingyenes eszk\u00f6z, amely seg\u00edt nyomon k\u00f6vetni a webhelyek \u00e9s alkalmaz\u00e1sok haszn\u00e1lat\u00e1t. Haszn\u00e1lhat\u00f3 az \u00fcgyfelek viselked\u00e9s\u00e9nek nyomon k\u00f6vet\u00e9s\u00e9re \u00e9s azon ter\u00fcletek azonos\u00edt\u00e1s\u00e1ra, ahol az \u00fcgyfelek esetleg lesz\u00e1llnak. Egy\u00e9ni esem\u00e9nyek l\u00e9trehoz\u00e1s\u00e1val nyomon k\u00f6vetheti a felhaszn\u00e1l\u00f3k elk\u00f6telez\u0151d\u00e9s\u00e9t \u00e9s megtart\u00e1s\u00e1t az id\u0151 m\u00fal\u00e1s\u00e1val.<\/p>\n\n\n\n<p><strong>\u00dcgyf\u00e9l-siker platformok:<\/strong> Sz\u00e1mos \u00fcgyf\u00e9lsiker-platform \u00e1ll rendelkez\u00e9sre, mint p\u00e9ld\u00e1ul a Gainsight, a Totango \u00e9s a ChurnZero. Ezek a platformok sz\u00e1mos eszk\u00f6zt k\u00edn\u00e1lnak az \u00fcgyfelek viselked\u00e9s\u00e9nek nyomon k\u00f6vet\u00e9s\u00e9re, a vesz\u00e9lyeztetett \u00fcgyfelek azonos\u00edt\u00e1s\u00e1ra, \u00e9s proakt\u00edv int\u00e9zked\u00e9sek megt\u00e9tel\u00e9re a lemorzsol\u00f3d\u00e1s cs\u00f6kkent\u00e9s\u00e9re.<\/p>\n\n\n\n<p><strong>Excel vagy Google T\u00e1bl\u00e1zatok: <\/strong>Ha v\u00e1llalkoz\u00e1sa korl\u00e1tozott k\u00f6lts\u00e9gvet\u00e9ssel rendelkezik, az Excel vagy a Google T\u00e1bl\u00e1zatok seg\u00edts\u00e9g\u00e9vel nyomon k\u00f6vetheti az \u00fcgyfelek lemorzsol\u00f3d\u00e1si ar\u00e1ny\u00e1t. Az \u00fcgyf\u00e9ladatokat tartalmaz\u00f3 egyszer\u0171 t\u00e1bl\u00e1zat l\u00e9trehoz\u00e1s\u00e1val kisz\u00e1m\u00edthatja az \u00fcgyfelek lemorzsol\u00f3d\u00e1si ar\u00e1ny\u00e1t, \u00e9s nyomon k\u00f6vetheti azt az id\u0151 m\u00fal\u00e1s\u00e1val.<\/p>\n\n\n\n<p>Ezek az eszk\u00f6z\u00f6k csak n\u00e9h\u00e1ny eszk\u00f6z a sok k\u00f6z\u00fcl, amelyek seg\u00edts\u00e9g\u00e9vel jobban meg\u00e9rtheti az \u00fcgyfelek viselked\u00e9s\u00e9t, azonos\u00edthatja a lemorzsol\u00f3d\u00e1s okait, \u00e9s proakt\u00edv int\u00e9zked\u00e9seket tehet a megtart\u00e1s jav\u00edt\u00e1s\u00e1ra \u00e9s az elfordul\u00e1s cs\u00f6kkent\u00e9s\u00e9re.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Milyen gyakran kell ellen\u0151rizni az \u00dcgyf\u00e9l lemorzsol\u00f3d\u00e1si ar\u00e1ny\u00e1t?<\/h3>\n\n\n\n<p>A v\u00e1s\u00e1rl\u00f3i lemorzsol\u00f3d\u00e1si ar\u00e1ny ellen\u0151rz\u00e9s\u00e9nek gyakoris\u00e1ga az ipar\u00e1gt\u00f3l \u00e9s a piacon k\u00edn\u00e1lt term\u00e9k vagy szolg\u00e1ltat\u00e1s t\u00edpus\u00e1t\u00f3l f\u00fcgg\u0151en v\u00e1ltozik. \u00c1ltal\u00e1nos szab\u00e1lyk\u00e9nt azonban azt tan\u00e1csoljuk, hogy lehet\u0151leg rendszeresen k\u00f6vesse nyomon \u00fcgyf\u00e9lforgalmi ar\u00e1ny\u00e1t <strong>havonta vagy negyed\u00e9vente.<\/strong><\/p>\n\n\n\n<p>Ezenk\u00edv\u00fcl az \u00fcgyfelek lemorzsol\u00f3d\u00e1si ar\u00e1ny\u00e1nak rendszeres nyomon k\u00f6vet\u00e9se seg\u00edthet \u00e9szrevenni az id\u0151 m\u00fal\u00e1s\u00e1val kialakul\u00f3 mint\u00e1kat \u00e9s trendeket, hasznos betekint\u00e9st ny\u00fajtva v\u00e1s\u00e1rl\u00f3i viselked\u00e9s\u00e9be \u00e9s preferenci\u00e1iba.<\/p>\n\n\n\n<p>A lemorzsol\u00f3d\u00e1si ar\u00e1ny rendszeres figyel\u00e9s\u00e9vel is megteheti a megfelel\u0151 l\u00e9p\u00e9seket az \u00fcgyfelek megtart\u00e1s\u00e1nak n\u00f6vel\u00e9s\u00e9re \u00e9s a j\u00f6v\u0151beni lemorzsol\u00f3d\u00e1s elker\u00fcl\u00e9s\u00e9re.<\/p>\n\n\n\n<p>B\u00e1r szem el\u0151tt kell tartania, hogy az \u00fcgyfelek lemorzsol\u00f3d\u00e1si ar\u00e1ny\u00e1nak egyszer\u0171 nyomon k\u00f6vet\u00e9se an\u00e9lk\u00fcl, hogy l\u00e9p\u00e9seket tenne annak jav\u00edt\u00e1s\u00e1ra, nem vezet eredm\u00e9nyre.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00dcgyf\u00e9l lemorzsol\u00f3d\u00e1si ar\u00e1ny kalkul\u00e1tor<\/h2>\n\n\n\n<p>Ki szeretn\u00e9 sz\u00e1m\u00edtani az \u00fcgyfelek lemorzsol\u00f3d\u00e1si ar\u00e1ny\u00e1t? Haszn\u00e1lja az al\u00e1bbi egyszer\u0171 sz\u00e1mol\u00f3g\u00e9p\u00fcnket.<\/p>\n\n\n<div class=\"gb-container gb-container-8130addb simple-calculator\">\n\n<h3 class=\"wp-block-heading\" id=\"calculator\" style=\"font-size:32px\"><strong>Egyszer\u0171 \u00fcgyf\u00e9l lemorzsol\u00f3d\u00e1si ar\u00e1ny kalkul\u00e1tor<\/strong><\/h3>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-dfd75072\">\n<div class=\"gb-grid-column gb-grid-column-ad914ace\"><div class=\"gb-container gb-container-ad914ace\">\n\n<p class=\"has-small-font-size\" style=\"letter-spacing:0px\">\u00dcgyfelek teljes sz\u00e1ma:<\/p>\n\n\n\n<input type=\"number\" min=\"0\" value=\"1000\" id=\"input_calc1\" class=\"input\" required=\"\">\n\n\n\n<p class=\"has-small-font-size\">Elveszett \u00fcgyfelek sz\u00e1ma:<\/p>\n\n\n\n<input type=\"number\" min=\"0\" value=\"20\" id=\"input_calc2\" class=\"input\" required=\"\">\n\n\n\n<span class=\"gb-button gb-button-e5ce9a30 gb-button-text\" onclick=\"calculateResult();\">Kisz\u00e1m\u00edtja<\/span>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-a256cf64\"><div class=\"gb-container gb-container-a256cf64\">\n\n<h5 class=\"wp-block-heading has-text-align-center\"><strong>\u00dcgyf\u00e9l lemorzsol\u00f3d\u00e1si ar\u00e1nya:<\/strong><\/h5>\n\n\n\n<p class=\"gb-headline gb-headline-9901c6cb gb-headline-text\" id=\"result_html\">= ?<\/p>\n\n\n\n<script>\n      function calculateResult() {\n        var calc1 = document.getElementById('input_calc1').value;\n        var calc2 = document.getElementById('input_calc2').value;\n        var result = ((calc2 \/ calc1) * 100);\n        document.getElementById('result_html').innerHTML = result + '%';\n      }\n    <\/script>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Fontos tudnival\u00f3k az \u00fcgyfelek lemorzsol\u00f3d\u00e1si ar\u00e1ny\u00e1r\u00f3l<\/h2>\n\n\n\n<p>Az \u00fcgyfelek lemorzsol\u00f3d\u00e1si ar\u00e1nya minden v\u00e1llalkoz\u00e1s sz\u00e1m\u00e1ra kulcsfontoss\u00e1g\u00fa m\u00e9r\u0151sz\u00e1m, mivel \u00e9rt\u00e9kes betekint\u00e9st ny\u00fajt az \u00fcgyf\u00e9lb\u00e1zis \u00e1llapot\u00e1ba. \u00cdme n\u00e9h\u00e1ny fontos dolog, amelyet figyelembe kell vennie az \u00fcgyfelek lemorzsol\u00f3d\u00e1si ar\u00e1ny\u00e1val kapcsolatban:<\/p>\n\n\n\n<p><strong>Az \u00fcgyfelek lemorzsol\u00f3d\u00e1s\u00e1t m\u00e9ri: <\/strong>Az \u00fcgyfelek lemorzsol\u00f3d\u00e1si ar\u00e1nya azon \u00fcgyfelek sz\u00e1zal\u00e9kos ar\u00e1nya, akik egy adott id\u0151szakon kereszt\u00fcl felhagynak egy term\u00e9k vagy szolg\u00e1ltat\u00e1s haszn\u00e1lat\u00e1val. Ez a mutat\u00f3 seg\u00edthet meg\u00e9rteni, h\u00e1ny \u00fcgyfelet vesz\u00edt el, \u00e9s mi\u00e9rt.<\/p>\n\n\n\n<p><strong>N\u00f6veli az \u00fcgyf\u00e9lszerz\u00e9si k\u00f6lts\u00e9get: <\/strong>&nbsp;Minden egyes \u00fcgyf\u00e9l megszerz\u00e9se k\u00f6lts\u00e9ggel j\u00e1r, \u00e9s az \u00fcgyfelek lemorzsol\u00f3d\u00e1si ar\u00e1ny\u00e1nak n\u00f6veked\u00e9se magasabb k\u00f6lts\u00e9gekhez vezethet az \u00faj \u00fcgyfelek megszerz\u00e9s\u00e9ben. Ez meger\u0151s\u00edti azt az elk\u00e9pzel\u00e9st, hogy min\u00e9l alacsonyabb az \u00fcgyf\u00e9lmegtart\u00e1si ar\u00e1ny, ann\u00e1l t\u00f6bb p\u00e9nzt kell v\u00e1llalkoz\u00e1s\u00e1nak \u00faj \u00fcgyfelek megszerz\u00e9s\u00e9re k\u00f6ltenie.<\/p>\n\n\n<div class=\"gb-container gb-container-79d386d1\"><div class=\"gb-inside-container\">\n\n<div class=\"gb-headline gb-headline-8b27d37f gb-headline-text\">Seg\u00edts\u00e9gre van sz\u00fcks\u00e9ge \u00faj \u00fcgyfelek megszerz\u00e9s\u00e9hez?<\/div>\n\n\n\n<div class=\"gb-headline gb-headline-f66f26e6 gb-headline-text\">Seg\u00edt\u00fcnk \u00e9rv\u00e9nyes forgalom megszerz\u00e9s\u00e9ben, \u00e9s ezt a forgalmat \u00fcgyfelekk\u00e9 alak\u00edtani. Besz\u00e9lj\u00fck meg, \u00e9s n\u00e9zz\u00fck meg, mit tehet\u00fcnk \u00d6n\u00e9rt.<\/div>\n\n\n<div class=\"gb-button-wrapper gb-button-wrapper-581a3f93\">\n\n<a class=\"gb-button gb-button-8dc340df gb-button-text vt-contact vt-track-click\" href=\"#\">L\u00e1ssuk, hogyan seg\u00edthet\u00fcnk<\/a>\n\n<\/div>\n<\/div><\/div>\n\n\n<p><strong>Ipar\u00e1gank\u00e9nt v\u00e1ltoz\u00f3: <\/strong>Az \u00fcgyfelek lemorzsol\u00f3d\u00e1si ar\u00e1nya az ipar\u00e1gt\u00f3l \u00e9s a term\u00e9k vagy szolg\u00e1ltat\u00e1s jelleg\u00e9t\u0151l f\u00fcgg\u0151en igen elt\u00e9r\u0151 lehet. P\u00e9ld\u00e1ul az el\u0151fizet\u00e9ses v\u00e1llalkoz\u00e1sokn\u00e1l \u00e1ltal\u00e1ban magasabb az \u00fcgyfelek lemorzsol\u00f3d\u00e1sa, mint az egyszeri v\u00e1s\u00e1rl\u00e1st k\u00edn\u00e1l\u00f3 v\u00e1llalkoz\u00e1sokn\u00e1l.<\/p>\n\n\n\n<p><strong>Nagy hat\u00e1s a bev\u00e9telre:<\/strong> Az \u00fcgyfelek magas lemorzsol\u00f3d\u00e1si ar\u00e1nya jelent\u0151s hat\u00e1ssal lehet v\u00e1llalkoz\u00e1sa bev\u00e9tel\u00e9re, mivel az \u00fcgyfelek elveszt\u00e9se potenci\u00e1lis elad\u00e1sok \u00e9s visszat\u00e9r\u0151 bev\u00e9telek elveszt\u00e9s\u00e9vel j\u00e1r.<\/p>\n\n\n\n<p><strong>Megfelel\u0151 strat\u00e9gi\u00e1val cs\u00f6kkenthet\u0151:<\/strong> L\u00e9p\u00e9seket tehet az \u00fcgyfelek lemorzsol\u00f3d\u00e1si ar\u00e1ny\u00e1nak cs\u00f6kkent\u00e9s\u00e9re az\u00e1ltal, hogy jav\u00edtja az \u00fcgyf\u00e9l\u00e9lm\u00e9nyt, kezeli az \u00fcgyfelek panaszait \u00e9s visszajelz\u00e9seit, valamint jobb \u00e9rt\u00e9ket \u00e9s \u00f6szt\u00f6nz\u0151ket k\u00edn\u00e1l az \u00fcgyfelek megtart\u00e1sa \u00e9rdek\u00e9ben.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Az \u00dcgyf\u00e9l lemorzsol\u00f3d\u00e1si ar\u00e1ny\u00e1val kapcsolatos mutat\u00f3k&nbsp;<\/h2>\n\n\n\n<p>\u00cdme n\u00e9h\u00e1ny, az \u00fcgyfelek lemorzsol\u00f3d\u00e1si ar\u00e1ny\u00e1val kapcsolatos m\u00e9r\u0151sz\u00e1m:<\/p>\n\n\n<div class=\"gb-container gb-container-f80d3d7f\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-397f0211\">\n<div class=\"gb-grid-column gb-grid-column-7a6548fd\"><div class=\"gb-container gb-container-7a6548fd\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-2cdb91c0\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-57b7f460 gb-headline-text\"><strong>Konverzi\u00f3s ar\u00e1ny<\/strong><\/h4>\n\n\n\n<p><a href=\"https:\/\/vibetrace.com\/hu\/konverzios-arany\/\" data-type=\"post\" data-id=\"17496\">Az e-mail kamp\u00e1nyb\u00f3l sz\u00e1rmaz\u00f3 konverzi\u00f3k (p\u00e9ld\u00e1ul v\u00e1s\u00e1rl\u00e1s vagy \u0171rlap kit\u00f6lt\u00e9se) sz\u00e1ma osztva a k\u00e9zbes\u00edtett e-mailek sz\u00e1m\u00e1val.<\/a><\/p>\n\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-4c2f4299\"><div class=\"gb-container gb-container-4c2f4299\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-4be5881c\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-367efc9a gb-headline-text\"><strong>Visszatart\u00e1si m\u00e9rt\u00e9k<\/strong><\/h4>\n\n\n\n<p><a href=\"https:\/\/vibetrace.com\/hu\/visszaru-ugyfeldij\/\" data-type=\"post\" data-id=\"18886\">Azon \u00fcgyfelek sz\u00e1zal\u00e9kos ar\u00e1nya, akik egy adott id\u0151kereten bel\u00fcl m\u00e1sodszor is v\u00e1s\u00e1roltak.<\/a><\/p>\n\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-ca886a36\"><div class=\"gb-container gb-container-ca886a36\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-f2770bcb\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-af6fafea gb-headline-text\"><strong>\u00c1tlagos rendel\u00e9si \u00e9rt\u00e9k<\/strong><\/h4>\n\n\n\n<p><a href=\"https:\/\/vibetrace.com\/hu\/atlagos-rendelesi-ertek\/\" data-type=\"post\" data-id=\"17832\">A tranzakci\u00f3nk\u00e9nt elk\u00f6lt\u00f6tt \u00e1tlagos \u00f6sszeg<\/a><\/p>\n\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n<p><\/p>\n\n\n\n<p>A Vibetrace egy e-mail-marketing-automatiz\u00e1l\u00e1si platform, amely seg\u00edthet cs\u00f6kkenteni a lemorzsol\u00f3d\u00e1si ar\u00e1nyt az\u00e1ltal, hogy lehet\u0151v\u00e9 teszi ezt <strong>kapcsolatba l\u00e9pni az \u00fcgyfelekkel<\/strong> szem\u00e9lyre szabottabb \u00e9s c\u00e9lzottabb m\u00f3don.<\/p>\n\n\n\n<p>A Vibetrace lehet\u0151v\u00e9 teszi, hogy szem\u00e9lyesen szegment\u00e1lja \u00fcgyfeleit az \u00fcgyf\u00e9l tulajdons\u00e1gai, p\u00e9ld\u00e1ul viselked\u00e9se, \u00e9rdekl\u0151d\u00e9si k\u00f6re \u00e9s preferenci\u00e1i alapj\u00e1n.<\/p>\n\n\n\n<p>K\u00f6nnyed\u00e9n hozhat l\u00e9tre szem\u00e9lyre szabott, c\u00e9lzott e-maileket, amelyek minden \u00fcgyf\u00e9l sz\u00e1m\u00e1ra relev\u00e1nsak, \u00e9s amelyek seg\u00edtenek elk\u00f6telez\u0151dni \u00e9s cs\u00f6kkenteni.<\/p>","protected":false},"excerpt":{"rendered":"<p>Az \u00fcgyfelek lemorzsol\u00f3d\u00e1si ar\u00e1nya, m\u00e1s n\u00e9ven lemorzsol\u00f3d\u00e1si ar\u00e1ny, olyan d\u00f6nt\u0151 mutat\u00f3, amely betekint\u00e9st ny\u00fajt\u2026 <a title=\"\u00dcgyf\u00e9l lemorzsol\u00f3d\u00e1si ar\u00e1ny\" class=\"read-more\" href=\"https:\/\/vibetrace.com\/hu\/ugyfel-lemorzsolodasi-arany\/\" aria-label=\"Tov\u00e1bbi inform\u00e1ci\u00f3 az \u00fcgyfelek lemorzsol\u00f3d\u00e1si ar\u00e1ny\u00e1r\u00f3l\"> <\/a><\/p>","protected":false},"author":8,"featured_media":20449,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[83],"tags":[57,102],"class_list":["post-20443","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-metrics-kpis","tag-marketing-definitions","tag-marketing-metrics","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50"],"_links":{"self":[{"href":"https:\/\/vibetrace.com\/hu\/wp-json\/wp\/v2\/posts\/20443","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vibetrace.com\/hu\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vibetrace.com\/hu\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vibetrace.com\/hu\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/vibetrace.com\/hu\/wp-json\/wp\/v2\/comments?post=20443"}],"version-history":[{"count":1,"href":"https:\/\/vibetrace.com\/hu\/wp-json\/wp\/v2\/posts\/20443\/revisions"}],"predecessor-version":[{"id":23738,"href":"https:\/\/vibetrace.com\/hu\/wp-json\/wp\/v2\/posts\/20443\/revisions\/23738"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vibetrace.com\/hu\/wp-json\/wp\/v2\/media\/20449"}],"wp:attachment":[{"href":"https:\/\/vibetrace.com\/hu\/wp-json\/wp\/v2\/media?parent=20443"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vibetrace.com\/hu\/wp-json\/wp\/v2\/categories?post=20443"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vibetrace.com\/hu\/wp-json\/wp\/v2\/tags?post=20443"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}