{"id":17406,"date":"2023-02-07T15:27:15","date_gmt":"2023-02-07T15:27:15","guid":{"rendered":"https:\/\/vibetrace.com\/?page_id=17406"},"modified":"2023-06-06T13:09:05","modified_gmt":"2023-06-06T13:09:05","slug":"increase-customer-retention","status":"publish","type":"page","link":"https:\/\/vibetrace.com\/es\/aumentar-la-retencion-de-clientes\/","title":{"rendered":"Aumente la retenci\u00f3n de clientes"},"content":{"rendered":"<div class=\"gb-container gb-container-241d88b2\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-e8ec5a3e\">\n<div class=\"gb-grid-column gb-grid-column-60d1854c\"><div class=\"gb-container gb-container-60d1854c\">\n\n<h1 class=\"wp-block-heading has-text-align-left\">Aumente la retenci\u00f3n de clientes<\/h1>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-text-align-left\">Enorme importancia de aumentar la retenci\u00f3n en lugar de centrarse solo en nuevos clientes.<\/p>\n\n\n\n<p class=\"has-text-align-left\">Aumente la lealtad del cliente analizando el comportamiento del cliente para comprender qu\u00e9 impulsa la retenci\u00f3n.<\/p>\n\n\n\n<p class=\"has-text-align-left\">Para una retenci\u00f3n de clientes exitosa, necesita saber:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tasa de cliente repetido<\/li>\n\n\n\n<li>Frecuencia de compra<\/li>\n\n\n\n<li>Valor promedio de pedido<\/li>\n\n\n\n<li>Valor de por vida del cliente<\/li>\n<\/ul>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-388d2f25\"><div class=\"gb-container gb-container-388d2f25\">\n<div class=\"wp-block-image no-lazy\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"486\" height=\"499\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imageretentionoverview.png\" alt=\"\" class=\"wp-image-21082\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imageretentionoverview.png 486w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imageretentionoverview-292x300.png 292w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imageretentionoverview-12x12.png 12w\" sizes=\"auto, (max-width: 486px) 100vw, 486px\" \/><\/figure>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-f5d2d15f\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-94d254bd\">\n<div class=\"gb-grid-column gb-grid-column-8e4861d6\"><div class=\"gb-container gb-container-8e4861d6\"><div class=\"gb-inside-container\">\n\n<figure class=\"wp-block-image size-full is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"154\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/Screenshot-2023-02-16-at-16.43.13.png\" alt=\"\" class=\"wp-image-19090\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/Screenshot-2023-02-16-at-16.43.13.png 320w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/Screenshot-2023-02-16-at-16.43.13-300x144.png 300w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/Screenshot-2023-02-16-at-16.43.13-18x9.png 18w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/figure>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e5a07d90\"><div class=\"gb-container gb-container-e5a07d90\"><div class=\"gb-inside-container\">\n\n<figure class=\"wp-block-image size-full is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"200\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-23.png\" alt=\"\" class=\"wp-image-19084\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-23.png 500w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-23-300x120.png 300w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-23-18x7.png 18w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-8c5eca04\"><div class=\"gb-container gb-container-8c5eca04\"><div class=\"gb-inside-container\">\n\n<figure class=\"wp-block-image size-full is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"352\" height=\"143\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-24.png\" alt=\"\" class=\"wp-image-19092\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-24.png 352w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-24-300x122.png 300w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-24-18x7.png 18w\" sizes=\"auto, (max-width: 352px) 100vw, 352px\" \/><\/figure>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e0074387\"><div class=\"gb-container gb-container-e0074387\"><div class=\"gb-inside-container\">\n\n<figure class=\"wp-block-image size-full is-resized is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-25.png\" alt=\"\" class=\"wp-image-19093\" width=\"100\" height=\"94\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-25.png 208w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-25-13x12.png 13w\" sizes=\"auto, (max-width: 100px) 100vw, 100px\" \/><\/figure>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-bfe63216\"><div class=\"gb-container gb-container-bfe63216\"><div class=\"gb-inside-container\">\n\n<figure class=\"wp-block-image size-full is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"574\" height=\"194\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-26.png\" alt=\"\" class=\"wp-image-19094\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-26.png 574w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-26-300x101.png 300w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/02\/image-26-18x6.png 18w\" sizes=\"auto, (max-width: 574px) 100vw, 574px\" \/><\/figure>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-4c03117e\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-763e3ae3\">\n<div class=\"gb-grid-column gb-grid-column-6b747f9d\"><div class=\"gb-container gb-container-6b747f9d\"><div class=\"gb-inside-container\">\n\n<h2 class=\"gb-headline gb-headline-88c10b55 gb-headline-text\">Conozca a sus clientes <\/h2>\n\n\n\n<p>Vibetrace sigue a cada cliente a lo largo del Customer Journey y env\u00eda mensajes inteligentes para guiarlo al siguiente paso hasta la compra.<\/p>\n\n\n\n<p>Nuestro <a href=\"https:\/\/vibetrace.com\/es\/plataforma-de-datos-del-cliente\/\" data-type=\"page\" data-id=\"14230\">Plataforma de datos del cliente<\/a> est\u00e1 dise\u00f1ado para realizar un seguimiento del comportamiento de los usuarios en todos los canales y proporcionar informaci\u00f3n sobre c\u00f3mo mejorar las tasas de retenci\u00f3n.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-a665f708\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Construir base de datos de clientes<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-98225ea1\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Seguimiento del comportamiento en el sitio<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-40232a5e\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Recopilar informaci\u00f3n de compras y productos.<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-042817b9\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Segmentarlos usando an\u00e1lisis RFM y cohortes<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-264d99ec\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Ejecute campa\u00f1as de marketing exactas<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-7334880a\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Mejore los datos de perfil con encuestas y sondeos<\/span><\/p>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-8322ae21\"><div class=\"gb-container gb-container-8322ae21\"><div class=\"gb-inside-container\">\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"506\" height=\"490\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imagevibetrace_overview.png\" alt=\"\" class=\"wp-image-21088\"\/><\/figure>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-5fd43b3e\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-17c3e1f8\">\n<div class=\"gb-grid-column gb-grid-column-e32717fd\"><div class=\"gb-container gb-container-e32717fd\"><div class=\"gb-inside-container\">\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"575\" height=\"536\" src=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imageomnichannel-engagement.png\" alt=\"\" class=\"wp-image-21086\" srcset=\"https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imageomnichannel-engagement.png 575w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imageomnichannel-engagement-300x280.png 300w, https:\/\/vibetrace.com\/wp-content\/uploads\/2023\/04\/Imageomnichannel-engagement-13x12.png 13w\" sizes=\"auto, (max-width: 575px) 100vw, 575px\" \/><\/figure>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-a79e17a9\"><div class=\"gb-container gb-container-a79e17a9\"><div class=\"gb-inside-container\">\n\n<h2 class=\"gb-headline gb-headline-86a56598 gb-headline-text\">Compromiso omnicanal<\/h2>\n\n\n\n<p>Puedes actuar sobre los usuarios que est\u00e1n a punto de dejarte o convencerlos para una segunda compra.<\/p>\n\n\n\n<p>Lo decimos una vez m\u00e1s, como seguro que ya lo has o\u00eddo: es mucho m\u00e1s barato fidelizar a un cliente que centrarse en adquirir nuevos.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-3dbd3529\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Marketing por correo electr\u00f3nico automatizado<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-7bebbed9\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Notificaciones push web<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-a29fe2d9\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Personalizaci\u00f3n del contenido en el sitio<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-de2a1c2a\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Mensajes de texto\/SMS<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-386b7f5c\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Pruebas A\/B<\/span><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-7a6939c1\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" height=\"24\" width=\"24\"> <path fill=\"#6CEDD9\" d=\"M11.5661 1.25H11.6H12.4H12.4339H12.4339H12.434C14.0854 1.25 15.3708 1.24999 16.4019 1.33424C17.4488 1.41977 18.2994 1.59588 19.0644 1.98571C20.3345 2.63285 21.3671 3.66547 22.0143 4.93556C22.4041 5.70065 22.5802 6.55125 22.6658 7.59814C22.75 8.6292 22.75 9.91456 22.75 11.5659V11.566V11.566V11.6V12.4V12.434V12.434V12.4341C22.75 14.0854 22.75 15.3708 22.6658 16.4019C22.5802 17.4488 22.4041 18.2994 22.0143 19.0644C21.3671 20.3345 20.3345 21.3671 19.0644 22.0143C18.2994 22.4041 17.4488 22.5802 16.4019 22.6658C15.3708 22.75 14.0854 22.75 12.4341 22.75H12.434H12.434H12.4H11.6H11.566H11.566H11.5659C9.91456 22.75 8.6292 22.75 7.59814 22.6658C6.55124 22.5802 5.70065 22.4041 4.93556 22.0143C3.66547 21.3671 2.63285 20.3345 1.98571 19.0644C1.59588 18.2994 1.41977 17.4488 1.33424 16.4019C1.24999 15.3708 1.25 14.0854 1.25 12.434V12.4339V12.4V11.6V11.5661V11.5661C1.25 9.91462 1.24999 8.62922 1.33424 7.59814C1.41977 6.55124 1.59588 5.70065 1.98571 4.93556C2.63285 3.66547 3.66547 2.63285 4.93556 1.98571C5.70065 1.59588 6.55125 1.41977 7.59814 1.33424C8.62922 1.24999 9.91461 1.25 11.566 1.25H11.5661ZM17.5303 9.53033C17.8232 9.23744 17.8232 8.76256 17.5303 8.46967C17.2374 8.17678 16.7626 8.17678 16.4697 8.46967L11 13.9393L9.03033 11.9697C8.73744 11.6768 8.26256 11.6768 7.96967 11.9697C7.67678 12.2626 7.67678 12.7374 7.96967 13.0303L10.4697 15.5303C10.7626 15.8232 11.2374 15.8232 11.5303 15.5303L17.5303 9.53033Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"><\/path> <\/svg><\/span><span class=\"gb-headline-text\">Comentarios de la encuesta del cliente<\/span><\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-9455e335\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-fba8736a\">\n<div class=\"gb-grid-column gb-grid-column-7a461df9\"><div class=\"gb-container gb-container-7a461df9\"><div class=\"gb-inside-container\">\n\n<div class=\"gb-headline gb-headline-ef4e10ea gb-headline-text\">hasta<\/div>\n\n\n<style>.kb-count-up-_10db13-32 .kb-count-up-title{padding-top:0px;}.kb-count-up-_10db13-32 .kb-count-up-number{font-size:50px;}<\/style>\n<div class=\"wp-block-kadence-countup kb-count-up-_10db13-32 kb-count-up\" data-start=\"5\" data-end=\"18\" data-prefix=\"\" data-suffix=\"%\" data-duration=\"2.5\" data-separator=\"\"><div class=\"kb-count-up-process kb-count-up-number\"><\/div><p class=\"kb-count-up-title\">m\u00e1s clientes habituales<\/p><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-a9535644\"><div class=\"gb-container gb-container-a9535644\"><div class=\"gb-inside-container\">\n\n<div class=\"gb-headline gb-headline-05eea051 gb-headline-text\">m\u00e1s que<\/div>\n\n\n<style>.kb-count-up-_5fa7f8-21 .kb-count-up-title{padding-top:0px;}.kb-count-up-_5fa7f8-21 .kb-count-up-number{font-size:50px;}<\/style>\n<div class=\"wp-block-kadence-countup kb-count-up-_5fa7f8-21 kb-count-up\" data-start=\"10\" data-end=\"223\" data-prefix=\"\" data-suffix=\"\" data-duration=\"2.5\" data-separator=\"\"><div class=\"kb-count-up-process kb-count-up-number\"><\/div><div class=\"kb-count-up-title\">encuestas de satisfacci\u00f3n<\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-05e29378\"><div class=\"gb-container gb-container-05e29378\"><div class=\"gb-inside-container\">\n\n<div class=\"gb-headline gb-headline-83e11ce8 gb-headline-text\">dentro<\/div>\n\n\n<style>.kb-count-up-_0b13b4-b0 .kb-count-up-title{padding-top:0px;}.kb-count-up-_0b13b4-b0 .kb-count-up-number{font-size:50px;}<\/style>\n<div class=\"wp-block-kadence-countup kb-count-up-_0b13b4-b0 kb-count-up\" data-start=\"1000\" data-end=\"37500\" data-prefix=\"\" data-suffix=\"\" data-duration=\"3.5\" data-separator=\".\"><div class=\"kb-count-up-process kb-count-up-number\"><\/div><p class=\"kb-count-up-title\">campa\u00f1as dedicadas<\/p><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-2a86a9d2\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-adea4b5c\">\n<div class=\"gb-grid-column gb-grid-column-698994cf\"><div class=\"gb-container gb-container-698994cf\"><div class=\"gb-inside-container\">\n\n<h2 class=\"wp-block-heading\">Pasos para aumentar la retenci\u00f3n de clientes<\/h2>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-7af0b7a7\">\n<div class=\"gb-grid-column gb-grid-column-8734aefe\"><div class=\"gb-container gb-container-8734aefe\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-027edf2a smooth-shadow-2\"><div class=\"gb-inside-container\">\n\n<h3 class=\"gb-headline gb-headline-f5b943dc gb-headline-text\">De la primera a la segunda compra<\/h3>\n\n\n\n<p class=\"has-base-3-color has-text-color\">Ya los vendiste una vez, \u00bfverdad? \u00bfUsaste alguna <a href=\"https:\/\/vibetrace.com\/es\/aumentar-la-tasa-de-conversion\/\" data-type=\"page\" data-id=\"111\">optimizaci\u00f3n de la tasa de conversi\u00f3n<\/a> \u00bfpara esto? <\/p>\n\n\n\n<p class=\"has-base-3-color has-text-color\">Despu\u00e9s de la primera venta hay <strong>mucho m\u00e1s por hacer para la retenci\u00f3n de clientes<\/strong>.<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-5dfc777f\"><div class=\"gb-inside-container\"><\/div><\/div>\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-1785f126\"><div class=\"gb-container gb-container-1785f126\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-9e7c1467 smooth-shadow-2\"><div class=\"gb-inside-container\">\n\n<h3 class=\"gb-headline gb-headline-17c9213a gb-headline-text\">Del segundo al tercero y m\u00e1s<\/h3>\n\n\n\n<p class=\"has-base-3-color has-text-color\">Despu\u00e9s de la segunda venta, las cosas son m\u00e1s claras y se puede decir que se est\u00e1 empezando a construir una relaci\u00f3n. <\/p>\n\n\n\n<p class=\"has-base-3-color has-text-color\">Con el tiempo, esos clientes todav\u00eda est\u00e1n all\u00ed para <strong>convertirse en m\u00e1s ganancias<\/strong>. Participar m\u00e1s en el momento adecuado, <strong>antes de que se pierdan<\/strong>.<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-dfa09ef3\"><div class=\"gb-inside-container\"><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-61b31157\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-67393087\">\n<div class=\"gb-grid-column gb-grid-column-912809cc\"><div class=\"gb-container gb-container-912809cc\"><div class=\"gb-inside-container\">\n<div class=\"gb-button-wrapper gb-button-wrapper-20087e2f\">\n\n<span class=\"gb-button gb-button-e34eb028 gb-button-text vt-contact\">Ay\u00fadame con la retenci\u00f3n de clientes<\/span>\n\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-a4dde8e5\"><div class=\"gb-inside-container\">\n\n<h1 class=\"wp-block-heading\">\u00bfQuiere aumentar la retenci\u00f3n de clientes?<\/h1>\n\n\n\n<p>Cu\u00e1ntos de sus clientes vienen <strong>de vuelta para una segunda compra<\/strong>? \u00bfQu\u00e9 tal un tercero?<\/p>\n\n\n\n<p>Estos son algunos pasos que debe seguir para<strong> aumentar la retenci\u00f3n de clientes<\/strong>:<\/p>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-ba61ac79\">\n<div class=\"gb-grid-column gb-grid-column-f92fa0f1\"><div class=\"gb-container gb-container-f92fa0f1\"><div class=\"gb-inside-container\">\n<style>.kt-accordion-id_ed3aba-b6 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;background:#ffffff;padding-top:0px;padding-right:40px;padding-bottom:40px;padding-left:40px;}.kt-accordion-id_ed3aba-b6 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:rgba(238,238,238,0);border-top-style:solid;border-right-color:rgba(238,238,238,0);border-right-style:solid;border-bottom-color:rgba(238,238,238,0);border-bottom-style:solid;border-left-color:rgba(238,238,238,0);border-left-style:solid;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#ffffff;font-size:20px;line-height:27px;font-family:Inter;font-weight:700;color:var(--new-contrast);padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px;}.kt-accordion-wrap.kt-accordion-id_ed3aba-b6 > .kt-accordion-inner-wrap > .kt-accordion-pane > .kt-accordion-header-wrap{margin-top:12px;}.single-content .wp-block-kadence-pane>h2:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h3:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h4:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h5:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h6:first-child{margin-top:12px;}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:before{background:var(--new-contrast);}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:var(--new-contrast);}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{color:var(--new-contrast);background:#ffffff;border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:before{background:var(--new-contrast);}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger{background:var(--new-contrast);}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{color:var(--new-contrast);background:#ffffff;border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--new-contrast);}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:var(--new-contrast);}.kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_ed3aba-b6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}@media all and (max-width: 1024px){.kt-accordion-id_ed3aba-b6 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-top:0px;padding-right:40px;padding-bottom:40px;padding-left:40px;}}@media all and (max-width: 1024px){.kt-accordion-id_ed3aba-b6 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:rgba(238,238,238,0);border-top-style:solid;border-right-color:rgba(238,238,238,0);border-right-style:solid;border-bottom-color:rgba(238,238,238,0);border-bottom-style:solid;border-left-color:rgba(238,238,238,0);border-left-style:solid;padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px;}}@media all and (max-width: 1024px){.kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id_ed3aba-b6 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-right:20px;padding-bottom:20px;padding-left:20px;}.kt-accordion-id_ed3aba-b6 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:rgba(238,238,238,0);border-top-style:solid;border-right-color:rgba(238,238,238,0);border-right-style:solid;border-bottom-color:rgba(238,238,238,0);border-bottom-style:solid;border-left-color:rgba(238,238,238,0);border-left-style:solid;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;}.kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id_ed3aba-b6 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone new-accordion\"><div class=\"kt-accordion-wrap kt-accordion-id_ed3aba-b6 kt-accordion-has-37-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-29 kt-pane_b242a8-04 smooth-shadow\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">\u00bfC\u00f3mo puedo utilizar los comentarios de los clientes para mejorar la retenci\u00f3n de clientes?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Recopile comentarios de los clientes <a href=\"https:\/\/vibetrace.com\/es\/software-de-retroalimentacion-del-cliente\/\">a trav\u00e9s de encuestas y conversaciones<\/a> para conocer mejor las necesidades de los clientes. Este es el primer paso para conseguir mejoras en la retenci\u00f3n de clientes. Puede preguntar a los clientes o recopilar datos de conversaciones y comportamiento.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-35 kt-pane_3a057b-ac\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">\u00bfC\u00f3mo puedo usar el marketing personalizado para aumentar la lealtad del cliente?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>El marketing personalizado no es solo una tendencia. Al enviar correos electr\u00f3nicos o mensajes personalizados a los clientes, puede demostrar que son importantes para usted y que est\u00e1 comprometido con su \u00e9xito. Adem\u00e1s, esto es parte de la creaci\u00f3n de promociones dirigidas: en funci\u00f3n del historial de compras u otros puntos de datos, los clientes pueden sentirse valorados y demostrar que comprende sus necesidades.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-36 kt-pane_408d52-31\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">\u00bfC\u00f3mo puedo usar los datos para comprender mejor las necesidades y preferencias de los clientes?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Utilice los datos de los clientes para obtener informaci\u00f3n sobre el comportamiento de los clientes, como los patrones de compra y las interacciones con su negocio. Analice los datos para identificar tendencias, seguir m\u00e9tricas y desarrollar estrategias para satisfacer mejor las necesidades de los clientes. Finalmente, utilice los datos para <a href=\"https:\/\/vibetrace.com\/es\/software-personalizacion-web\/\" data-type=\"page\" data-id=\"14370\">crear campa\u00f1as de marketing personalizadas <\/a>y ofertas para garantizar que los clientes reciban los mensajes correctos en el momento adecuado.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-37 kt-pane_4bccb7-39\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">\u00bfCu\u00e1les son las mejores estrategias para crear una cultura centrada en el cliente?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Debe seguir centr\u00e1ndose en la satisfacci\u00f3n del cliente, escuchar sus comentarios, crear un entorno agradable para el cliente, brindar un servicio personalizado y recompensar la lealtad del cliente. Es importante crear una mentalidad centrada en el cliente en su equipo, enfatizando los valores centrados en el cliente en la toma de decisiones.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-ea3860b2\"><div class=\"gb-container gb-container-ea3860b2\"><div class=\"gb-inside-container\">\n<style>.kt-accordion-id_29040e-0e .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;background:#ffffff;padding-top:0px;padding-right:40px;padding-bottom:40px;padding-left:40px;}.kt-accordion-id_29040e-0e .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:rgba(238,238,238,0);border-top-style:solid;border-right-color:rgba(238,238,238,0);border-right-style:solid;border-bottom-color:rgba(238,238,238,0);border-bottom-style:solid;border-left-color:rgba(238,238,238,0);border-left-style:solid;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#ffffff;font-size:20px;line-height:27px;font-family:Inter;font-weight:700;color:var(--new-contrast);padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px;}.kt-accordion-wrap.kt-accordion-id_29040e-0e > .kt-accordion-inner-wrap > .kt-accordion-pane > .kt-accordion-header-wrap{margin-top:12px;}.single-content .wp-block-kadence-pane>h2:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h3:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h4:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h5:first-child,\n\t\t\t.single-content 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.kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:var(--new-contrast);}.kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_29040e-0e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}@media all and (max-width: 1024px){.kt-accordion-id_29040e-0e .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-top:0px;padding-right:40px;padding-bottom:40px;padding-left:40px;}}@media all and (max-width: 1024px){.kt-accordion-id_29040e-0e .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:rgba(238,238,238,0);border-top-style:solid;border-right-color:rgba(238,238,238,0);border-right-style:solid;border-bottom-color:rgba(238,238,238,0);border-bottom-style:solid;border-left-color:rgba(238,238,238,0);border-left-style:solid;padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px;}}@media all and (max-width: 1024px){.kt-accordion-id_29040e-0e .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id_29040e-0e .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id_29040e-0e .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id_29040e-0e .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-right:20px;padding-bottom:20px;padding-left:20px;}.kt-accordion-id_29040e-0e .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:rgba(238,238,238,0);border-top-style:solid;border-right-color:rgba(238,238,238,0);border-right-style:solid;border-bottom-color:rgba(238,238,238,0);border-bottom-style:solid;border-left-color:rgba(238,238,238,0);border-left-style:solid;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;}.kt-accordion-id_29040e-0e .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id_29040e-0e .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id_29040e-0e .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone new-accordion\"><div class=\"kt-accordion-wrap kt-accordion-id_29040e-0e kt-accordion-has-38-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-29 kt-pane_2328cc-d2 smooth-shadow\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">\u00bfCu\u00e1les son algunas estrategias para construir la confianza del cliente?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>La confianza del cliente es parte de la retenci\u00f3n de clientes. Debe ser honesto y transparente en todas sus comunicaciones de marketing. Debe establecer credibilidad y brindar a los clientes los mejores productos y servicios que pueda ofrecer. No por \u00faltimo, debe cumplir sus promesas. Las garant\u00edas y las devoluciones son 2 estrategias que debe proporcionar para generar confianza.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-35 kt-pane_25186d-72\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">\u00bfCu\u00e1les son las mejores pr\u00e1cticas para usar incentivos para retener clientes?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Los incentivos funcionan muy bien para tipos especiales de clientes. 1 Use incentivos para recompensar a los clientes por su lealtad y an\u00edmelos a continuar haciendo negocios con usted. Piense en recompensas que se adapten espec\u00edficamente a su base de clientes, como descuentos en compras futuras, acceso exclusivo a ofertas especiales o incluso tarjetas de regalo.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-36 kt-pane_eb065f-c5\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">\u00bfC\u00f3mo puedo usar la segmentaci\u00f3n de clientes para mejorar la retenci\u00f3n?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Por <a href=\"https:\/\/vibetrace.com\/es\/plataforma-de-datos-del-cliente\/\" data-type=\"page\" data-id=\"14230\">segmentaci\u00f3n de clientes<\/a> en funci\u00f3n de sus necesidades, preferencias y comportamientos, puede crear campa\u00f1as de marketing personalizadas y ofertas que ser\u00e1n m\u00e1s atractivas para cada segmento. Tambi\u00e9n puede usar la segmentaci\u00f3n para dirigirse a los clientes con programas de fidelizaci\u00f3n, descuentos especiales y otros incentivos que ayudar\u00e1n a que regresen.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-37 kt-pane_9024cd-7f\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">\u00bfC\u00f3mo puedo usar el servicio al cliente para aumentar la lealtad del cliente?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>El servicio de atenci\u00f3n al cliente juega un papel importante en la fidelizaci\u00f3n y retenci\u00f3n de clientes. \u00daselo para construir relaciones con los clientes, brindando un servicio personalizado, \u00fatil y oportuno. Aseg\u00farese de tener en cuenta los comentarios de los clientes, responda r\u00e1pidamente a las consultas y resuelva cualquier problema de manera r\u00e1pida y efectiva. <\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-38 kt-pane_f6489e-19\"><h4 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">\u00bfC\u00f3mo puedo usar la tecnolog\u00eda para mejorar la retenci\u00f3n de clientes?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h4><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>La tecnolog\u00eda debe ser parte de tu estrategia de negocio. Con tecnolog\u00eda como la proporcionada por Vibetrace, puede determinar qu\u00e9 segmentos de clientes est\u00e1n a punto de cambiar, qu\u00e9 canales le brindan la mayor cantidad de ingresos y concentrarse en aumentar las m\u00e9tricas.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-0941cbb1\"><div class=\"gb-inside-container\">\n\n<hr class=\"wp-block-separator has-text-color has-cyan-bluish-gray-color has-css-opacity has-cyan-bluish-gray-background-color has-background is-style-wide\"\/>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-95fea25d\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-5152e686\">\n<div class=\"gb-grid-column gb-grid-column-d14533b8\"><div class=\"gb-container gb-container-d14533b8\"><div class=\"gb-inside-container\">\n\n<h2 class=\"gb-headline gb-headline-234ab2a5 gb-headline-text\">\u00bfEst\u00e1s convencido ahora? \u00a1Ponerse en contacto!<\/h2>\n\n\n<div class=\"gb-button-wrapper gb-button-wrapper-b0644de7\">\n\n<span class=\"gb-button gb-button-30de18d1 gb-button-text vt-contact\">\u00bfEst\u00e1s convencido? Hagamos que m\u00e1s clientes regresen<\/span>\n\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>\u00bfQuiere aumentar la retenci\u00f3n de clientes? \u00bfCu\u00e1ntos de tus clientes regresan por un segundo...? <a title=\"Aumente la retenci\u00f3n de clientes\" class=\"read-more\" href=\"https:\/\/vibetrace.com\/es\/aumentar-la-retencion-de-clientes\/\" aria-label=\"Leer m\u00e1s sobre Aumentar la retenci\u00f3n de clientes\"> <\/a><\/p>","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-17406","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/vibetrace.com\/es\/wp-json\/wp\/v2\/pages\/17406","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vibetrace.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vibetrace.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vibetrace.com\/es\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/vibetrace.com\/es\/wp-json\/wp\/v2\/comments?post=17406"}],"version-history":[{"count":0,"href":"https:\/\/vibetrace.com\/es\/wp-json\/wp\/v2\/pages\/17406\/revisions"}],"wp:attachment":[{"href":"https:\/\/vibetrace.com\/es\/wp-json\/wp\/v2\/media?parent=17406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}